Stevinson Lexus of Frederick

Excellent service! Thank you Wes Taylor! I was driving through town and in need of a quick oil change. Wes got me right over and Ron, in service, made it happen before Thank you Wes Taylor! I was driving through town and in need of a quick oil change. Wes got me right over and Ron, in service, made it happen before I got back on the road to Texas. My mom was right - outstanding folks all the way from sales to service! Thanks again, Wes & Ron. More

Great customer service cChris our salesman was knowledgeable , patient and made the process as easy as possible. Who thought getting a new car could be fun' well of course cChris our salesman was knowledgeable , patient and made the process as easy as possible. Who thought getting a new car could be fun' well of course it is. And Moly Murphy walked us thru all the technology. Again appreciate her patience with two tech aversive oldies! More

Best car buying experience EVER in over 30yrs Working with Adam Starbuck was amazing he was extremely professional , patient, and not pushey at all... The dealership it’s self delivered world-cla Working with Adam Starbuck was amazing he was extremely professional , patient, and not pushey at all... The dealership it’s self delivered world-class service and the bathrooms were extremely clean and modern... Adam went beyond the call of duty to assist me by staying late to accommodate my crazy work schedule.. If you are looking for a vehicle please set an appointment with Adam and he will not disappoint you..!! We will be back early next year to purchase a vehicle for the wife all because of Adam .. The finance manager Anthony Munoz was perfect also... Anthony was The best finance manager of all time . .If I owned a business I would hire Adam and Anthony Day one... if I owned a business our hire Adam and Anthony myself day one Thanks a Million Stevinson family More

Lexus Enjoyed browsing and test riding vehicles at this particular location multiple days before making a purchase decision. Work with Wes if he is availabl Enjoyed browsing and test riding vehicles at this particular location multiple days before making a purchase decision. Work with Wes if he is available, recommend touching base prior to visit. More

Experience purchasing a used Vehicle approx. 1400 miles I have never purchased a car from a distance so this took a significant amount of trust and collaboration. I was blessed to connect with Kasey Goodric I have never purchased a car from a distance so this took a significant amount of trust and collaboration. I was blessed to connect with Kasey Goodrich! He provided every piece of information we requested including having the car put up on a lift and provided pictures of the undercarriage. Pictures of any item I requested above and beyond pictures already on the website he quickly provided. He sent the Mechanic assessment and repair report and all information connected with the vehicle we were interested in purchasing. I was fortunate to have a family member within 68 miles that was able to test drive the vehicle and again Kasey responded to all questions. I was excited to find the specific vehicle I had been looking for across many states. Kasey and a team member, Alden Pace assisted with the purchasing process and made the process smooth. I am looking forward to flying to the Denver area and driving my vehicle back to Washington state!! I have shared this information with other family and friends looking for a Vehicle even from a distance. More

Great service We drove 45 minutes to work with Adam at Stevinson Frederick . Adam was very accommodating and found me just the car I was looking for . We drove 45 minutes to work with Adam at Stevinson Frederick . Adam was very accommodating and found me just the car I was looking for . More

Fabulous experience! Our overall experience was above expectation! It was easy low pressure and overall we are very satisfied with the vehicle. We would recommend to any Our overall experience was above expectation! It was easy low pressure and overall we are very satisfied with the vehicle. We would recommend to anyone. More

Very well informed sales staff and excellent management!! Quality people to work with! The knowledge and friendliness made my purchase seamless. Did not feel any pressure at any level to end up with a car t Quality people to work with! The knowledge and friendliness made my purchase seamless. Did not feel any pressure at any level to end up with a car that will meet my needs. More

Almost as smooth as I had hoped. Kasey was great to work with. I knew what I wanted going in, which definately helped. In a matter of 10 texts or so I had the price in place and arran Kasey was great to work with. I knew what I wanted going in, which definately helped. In a matter of 10 texts or so I had the price in place and arranged to come sign the papers for my new car. The only not perfect thing was that I had to wait three hours to see the finance guy before I could finalize things. I don't know if it was unrealistic of me to think that I could just go in and sign papers or not, but I didn't expect to wait so long. Over all though, they were great, friendly, and very helpful. I will definitely recommend them in the future. More

Excellent Lexus Customer Experience with Adam Starbuck I bought a car from Colorado and I live in Florida. I found the exact car I wanted at Lexus of Frederick after doing a country-wide search. Adam St I bought a car from Colorado and I live in Florida. I found the exact car I wanted at Lexus of Frederick after doing a country-wide search. Adam Starbuck was my salesman. He was professional, extremely knowledgeable and helpful. Adam even called me on his day off. He truly understands the importance of the Lexus customer experience. He also arranged for transportation of my vehicle from Colorado to Florida. It has been a pleasure to work with Adam and I highly recommend him. He is an exemplary representative of the Lexus brand. I emailed Scott Mendelsohn (General Manager) to share my experience. This is my 9th family Lexus and this is the best experience yet. More