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Stevinson Lexus of Frederick

Frederick, CO

4.8
923 Reviews

8337 Raspberry Way

Frederick, CO

80504

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Showing 923 reviews

April 04, 2018

Friendly & Knowledgeable All of the people we dealt with were very friendly, knowledgeable & professional. Chris was who we dealt with most, but we were impressed with the dea More

by Bob6258
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Starbuck, Casey Cleavenger, Alden Pace, Christopher Hay
Apr 06, 2018 -

Stevinson Lexus of Frederick responded

Hi, Bob6258! Thank you so much for taking the time out of your day to write us a great review! We're so glad Chris was able to accommodate you. Let us know if there's anything more we can do for you!

April 04, 2018

Amazing experience We had a great experience from the moment we walked in and met Chris Rogers, one of the nicest, most genuine people I've met. He did everything he cou More

by PB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rogers, Kasey Goodrich, Alden Pace
Apr 06, 2018 -

Stevinson Lexus of Frederick responded

Hi, there! Thank you so much for taking the time to post this review. We pride ourselves on being fast, friendly and fair and love hearing that your experience at Stevinson Lexus of Frederick was professional and pressure-free!

March 26, 2018

Excellent! We had the most amazing experience at Stevenson’s Lexus of Frederick. Kasey made the buying process smooth and speedy, and he went out of his way to e More

by Tiffany16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Goodrich, Alden Pace
Apr 02, 2018 -

Stevinson Lexus of Frederick responded

Hi Tiffany, we are so glad you love your new NX and that your experience with Kasey and the dealership was great! We are looking for ward to serving all of your automotive needs for many years to come.

Apr 04, 2018 -

Stevinson Lexus of Frederick responded

:)

March 26, 2018

Enjoyed the experience I found the car on the Consumer Reports website, took it for a test drive and bought it the next day. I love this car! More

by Metella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Goodrich
Apr 05, 2018 -

Stevinson Lexus of Frederick responded

Hi, Metella! So glad we were able to make this a quick and easy experience for you. Let us know if there's ever anything more we can do for you.

March 26, 2018

This individual will lie directly to your face. Be aware! Kyle is not to be trusted when dealing with him. He lied directly to me and my husband. After contacting him directly he did not provide any help to More

by LexusRC
Customer Service
Recommend Dealer
No
Employees Worked With
Kyle Von Eiff, Christopher Hay
Mar 29, 2018 -

Stevinson Lexus of Frederick responded

LexusRC, we are aware of your experience and we apologize that you feel we were insincere. Our New Car Manager explained that unless you are able to bring us certifiable funds, like a cashier's check, we have to run a credit check during the car buying process. We are sorry that this was not communicated more effectively. If you have any questions, please don't hesitate to give us a call. Scott Mendelsohn, General Manager, (303) 772-5999.

March 26, 2018

Exceptional sales service I have always been skeptical of car sales representatives, because of their sale tactics. I have often heard people refer to them as buzzards. In my More

by Myview, Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mendelsohn, Anthony Munoz, Kelley Bargman
Apr 05, 2018 -

Stevinson Lexus of Frederick responded

Hi, Bill! Thanks so much for taking the time to leave us a great review, We're so glad to hear that you had a pleasant experience. If there's ever anything more we can do for you, please let us know!

March 15, 2018

Excellent Customer Service Kelly is amazing, she guided towards exactly what my business needed. The sales manager is also excellent. Kelly came in on her day off to finish the More

by Jguillen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mendelsohn, Kelly Burno
Mar 22, 2018 -

Stevinson Lexus of Frederick responded

Thank you so much for taking the time out of your day to write us a great review! We're so glad Kelley was able to accommodate you. Let us know if there's anything more we can do for you!

March 15, 2018

Good Experience My experience with Kasey Goodrich at Stevinson Lexus of Frederick was great. I felt that Kasey was easy to work with, fair and knowledgeable. I wou More

by Donna Allen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Goodrich, Anthony Munoz
Mar 22, 2018 -

Stevinson Lexus of Frederick responded

Thank you so much for taking the time out of your day to write us a great review! We're so glad Kasey was able to accommodate you. Let us know if there's anything more we can do for you!

March 15, 2018

Quick and easy Internet sale Worked with Kasey Goodrich on an internet sale of a used vehicle. Had a great experience and got a fair deal. No hassles or needless hoops had to be o More

by HappyXC90er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Goodrich, Alden Pace
Mar 22, 2018 -

Stevinson Lexus of Frederick responded

Hi, HappyXC90er! Thanks so much for taking the time to leave us a review, we're so glad your car shopping experience was comfortable and confident. Let us know if there's ever anything more we can do for you.

March 05, 2018

Relaxed atmosphere From the time I first walked into the dealership until we finally closed the deal (three months later), Kasey was very pleasant and professional. He a More

by Stephen VC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Murphy, Kasey Goodrich, Alden Pace
Mar 14, 2018 -

Stevinson Lexus of Frederick responded

Thanks so much for taking the time to leave us a great review! We're so glad Kasey was able to work alongside you and help you through the process. We hope you're having a blast in your car, let us know if there's anything more we can do for you!

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