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Stevinson Lexus of Frederick
Frederick, CO
1,037 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 08, 2025
Sam was exceptional with whom to work. Good communicator and pleasant personality. Appreciated her follow up after the service on a question I had. I will request her going forward when I Good communicator and pleasant personality. Appreciated her follow up after the service on a question I had. I will request her going forward when I need service. More
by bmilano
Employees Worked With
Sam Solano, Lisa Pena
August 07, 2025
Great dealership! We were told how long it would take and it was completed a little ahead of schedule. Waiting area was very comfortable. We were told how long it would take and it was completed a little ahead of schedule. Waiting area was very comfortable. More
by Randytoth
Employees Worked With
Michael Hashman, Lisa Pena
August 05, 2025
As a person from out of state (NM) customer service of Rich MCclaren & Jennifer Taylor was outstanding. Their service is rated a 5 star of Rich MCclaren & Jennifer Taylor was outstanding. Their service is rated a 5 star More
by JAC/NM
Employees Worked With
Rich MCclaren and Jennifer Taylor, Scott Howell
August 03, 2025
Purchased by 2025 NX350 from Stevinson and was happy with the team, the manager was great and sales person was too! Just got my 5k service completed and was super easy, service was friendly and everything we the team, the manager was great and sales person was too! Just got my 5k service completed and was super easy, service was friendly and everything went smoothly! Will back at the 10k! More
by TBoroviak
Employees Worked With
George Hanson - 5 stars
July 31, 2025
Love the straight forward explanation of my vehicles service needs and thorough inspection. It's a drive worth taking to get professional, knowledgeable, and honest service. This will definitely be m service needs and thorough inspection. It's a drive worth taking to get professional, knowledgeable, and honest service. This will definitely be my Lexus care and repair home. More
by Kathryn G.
Employees Worked With
Ron
July 29, 2025
I came into Steven Lexus this morning to buy a preowned vehicle. I was very interested in later that afternoon. I wanted my son to come take a look at it and when we came back, it started out well we went vehicle. I was very interested in later that afternoon. I wanted my son to come take a look at it and when we came back, it started out well we went for a test drive, but after we spoke outside for a minute and came into the office to speak to Roger the first thing he said is, I’ll be back in five minutes. 10 minutes later he came back and again he said I’ll be right back That happened two times after that also. The vehicle had a screw in the front tire and after my son got looking at them a little better they had dry rot. We tried to bring the tires up, hoping maybe both parties could come to some resolution that would work for both of us, the only thing he said is I can replace the front tire that really didn’t help with the rest of them and again we tried to bring that up, but he didn’t care about that so we told him we were gonna leave if we couldn’t come to some resolution and he pretty much told us by. I get the commission on a preowned vehicle is not as good as a new one, but all customers should get the same customer service and due to that Stevenson Lexus lost out on a sale thati was ready to make Stevenson is a very big company and I don’t believe they want their salesman treating customers the way we were treated. it was very unprofessional. More
by paigefiolkoski
Employees Worked With
Roger Metivier
