Stevinson Lexus of Frederick

The service was a 5,000 mile check up complimentary and a warranty item. All done the same day and with professional work. The facility was clean and very friendly staff. warranty item. All done the same day and with professional work. The facility was clean and very friendly staff. More

Someone once told me that “once you experience the Lexus customer service, you will never want to drive anything else!” That is absolutely true. They are always quick to greet, take care of and communicat customer service, you will never want to drive anything else!” That is absolutely true. They are always quick to greet, take care of and communicate about any service being performed. Thank you for always making me feel like I’m your #1 customer, even if it’s only for an oil change. Will never go anywhere else for Lexus service, or drive any other type of car. More

Prompt service intake, they clearly defined the service requirements. Waiting for the service to be completed took longer than expected requirements. Waiting for the service to be completed took longer than expected More

Excellent service - as always goes out to please. . thanks Lisa and service team. Will return . . thanks Lisa and service team. Will return . More

Excellent service with a complicated set of issues besides the 10,000 mile service on my Lexus NX 450h+. Joe Hashman and the team were great with efficiency, excellence and economy considering wha besides the 10,000 mile service on my Lexus NX 450h+. Joe Hashman and the team were great with efficiency, excellence and economy considering what was done. I would highly recommend Stevinson Lexus of Frederick for all my Lexus service needs. More

Service writer, Will did a great job keeping me posted on the progress of my service. He provided a loaner car when I needed it. I appreciate the extra effort and attention to detail to figure out what was w the progress of my service. He provided a loaner car when I needed it. I appreciate the extra effort and attention to detail to figure out what was wrong and get everything just right for me. he was very knowledgeable and explaining to me exactly what the issues were. I am back on the road and so far so good. Overall, I am very happy with the way I was treated. More

Sam was an excellent service rep…professional and personable. I hope you will do what is necessary to keep her. personable. I hope you will do what is necessary to keep her. More

Making an appointment through the entire service process was easy and the service was prompt and courteous. was easy and the service was prompt and courteous. More

Samantha is always so positive and helpful. She makes checking in for service maintenance a breeze and keeps communication clear and prompt. She makes checking in for service maintenance a breeze and keeps communication clear and prompt. More

Joe was very professional and friendly. The work was done very well and on time The work was done very well and on time More