Stevinson Lexus of Frederick
Frederick, CO
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I had my car serviced Thursday. I took it to Firestone to work on my rims. Firestone couldn’t find the wheel lock. I called Stevinson and they told me that they don’t use the custom I took it to Firestone to work on my rims. Firestone couldn’t find the wheel lock. I called Stevinson and they told me that they don’t use the customer’s wheel lock. I drove there and they started out telling me that they don’t use the wheel lock but then it turned out the tech used it and didn’t put it back where he found it and didn’t tell anyone. I got the wheel lock and took it to Firestone so they could finish my job. The needless round trip took at least an hour. I’ve asked, but so far no offer to compensate me for my trouble. More
Friendly staff. Great communication with customer, before, during and after the service. Waiting area is large and comfortable. Great communication with customer, before, during and after the service. Waiting area is large and comfortable. More
Exceptional service in every department. I have requested the same mechanic for inspections the last 8 years.My 2003 LX 470 drives like new without issues because he is a genius and it i I have requested the same mechanic for inspections the last 8 years.My 2003 LX 470 drives like new without issues because he is a genius and it is built to last. More
Thank goodness for the great service of my sales associate. Dealership was very unimpressive. Didn't even acknowledge my presence. I walked around at least 30 minutes before spotting my sales asso associate. Dealership was very unimpressive. Didn't even acknowledge my presence. I walked around at least 30 minutes before spotting my sales associate. Not a welcoming feeling. More
Lexus of Frederick CO has been my go to service for 15 years and continues to offer exceptional services at a fair price, especially in these times of high costs. years and continues to offer exceptional services at a fair price, especially in these times of high costs. More
Immediate assistance during drop off, great tracking of vehicle during service period, accurate records of inspection results and work performed. Vehicle was finished consistent with estimated completion t vehicle during service period, accurate records of inspection results and work performed. Vehicle was finished consistent with estimated completion time. What is not to love? More






