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Stevinson Lexus of Frederick
Frederick, CO
947 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 947 reviews
April 26, 2025
Joe (service manager) and Jacob (technician) both did an excellent job in getting my GX-470 back on the road. I appreciate their dedication and great customer service, which is why I make a conscious decisi excellent job in getting my GX-470 back on the road. I appreciate their dedication and great customer service, which is why I make a conscious decision to have service and repairs done at STEVINSON Lexus. More
by StuHirai
Employees Worked With
Joe and Jacob
April 25, 2025
They are always very helpful and thorough with the car care and service. Love that the waiting room is comfortable. It is also easy to get a loaner car when needed. care and service. Love that the waiting room is comfortable. It is also easy to get a loaner car when needed. More
by Mary.graves
Employees Worked With
Will Hurdle
April 24, 2025
Awesome service. Constant contact with service advisor thru “messages” Brake pad wearing detected during pre service inspection. Quickly replaced Constant contact with service advisor thru “messages” Brake pad wearing detected during pre service inspection. Quickly replaced More
by gibey1
Employees Worked With
Scott Mendelsohn, Alden Pace, Lisa Pena, Scott Howell
April 24, 2025
Service dep. Knows exactly what my lexus needs to be done. Never push those recommendation so that I feel comfortable. Their video on real time progress helps a l Knows exactly what my lexus needs to be done. Never push those recommendation so that I feel comfortable. Their video on real time progress helps a lot to know the detail. More
by todd705
Employees Worked With
Noe, Lisa Pena
April 21, 2025
I bought a car for the first time and this dealership made it a terrible experience. There was dog hair all over the trunk and back seats. The salesman told me he would have it cleaned and when he brough made it a terrible experience. There was dog hair all over the trunk and back seats. The salesman told me he would have it cleaned and when he brought the car up to me, it wasn’t so I sent it back. Even after sending it back it still wasn’t cleaned so I had to drive back the next day. I had to send the car back about 3-4 times to get it re cleaned and at the end of the day I just left with my car still being dirty with someone’s dog hair all over. To top it all off, I spent about $22k on a car I thought had the one feature I was looking for. I was not given the correct information during my time of purchase. I asked the salesman if I would be able to start the car from my phone and he said Yes. Well I got home and tried to set it up and turns out I CANT. I am beyond angry with this purchase because I spent my life savings on a car assuming that I was getting what I paid for. My expectations were high and I trusted that the dealership would know about the car especially because this is a big investment. More
by JayH
Employees Worked With
Brian
April 19, 2025
Stevinsons Lexus has a stelllar crew. . Even with their remodeling taking such a troll on their location, they have gone above and beyond every time I've been there. Courtesy, knowledge, h . Even with their remodeling taking such a troll on their location, they have gone above and beyond every time I've been there. Courtesy, knowledge, helpfulness, they do it all. Didn't rate the finance Dept except for them having all the paperwork done promptly. We did not finance our Lexus. More
by hal.hackney
Employees Worked With
Santiago in service dept, Alex Treu, Craig Waddell, Dennis Shive, Scott Mendelsohn, Alden Pace, Freddy Saenz, Lisa Pena, Scott Howell
