Stevinson Lexus of Frederick

Extraordinary Car Salesman and Overall Experience Nate Barnett is the most outstanding, young sales person I have ever met in my 65 years. He is incredibly sincere and exceptional...CEO material. Nate Barnett is the most outstanding, young sales person I have ever met in my 65 years. He is incredibly sincere and exceptional...CEO material. More

Purchased used RX330 We purchased a 2003 RX330 for our daughter and son-in-law, from Chris Rodgers. Chris treated us very well and professionally. No high pressure; just We purchased a 2003 RX330 for our daughter and son-in-law, from Chris Rodgers. Chris treated us very well and professionally. No high pressure; just took care of our requests and answered questions. The purchase process went very smoothly. More

There was no question we would buy another RX, it's the only car my wife will consider. But we wanted to choose a car, settle on a price, and arrange for financing via email so that we could zip down t the only car my wife will consider. But we wanted to choose a car, settle on a price, and arrange for financing via email so that we could zip down to Stevinson's, sign some papers and go on our way. We live far from Frederick, so multiple trips were out of the question. Michaell Cangelosi and Jodi Wersen were fantastic. Working with Michaell, we started the process Monday morning and by the end of the day we had picked out a car and chosen a financing plan. Jodi took over Tuesday and handled the credit application. By Tuesday afternoon everything was in place and we arranged to meet Jodi the following morning to sign papers and pick up the new car. Jodi took wonderful care of us at the dealership; she moved rapidly through the paperwork, but took care that we understood each form. We were done and back on the road in record time. When we are ready to purchase our next car we'll definitely return to Stevinson's and look for Jodi and Michaell. More

I am very happy with my decision on my new car. It is better for my family, it has enough room and better on gas. Every time I visit, I feel welcome and comfortable. I always experiance new information o better for my family, it has enough room and better on gas. Every time I visit, I feel welcome and comfortable. I always experiance new information on newer vehicle and i'm always treated with couteous. I feel great with my expereance with sales consultant, and other employees that I worked with at the time of visit, they were great, awesome, friendly, helpfull. I also enjoy the acommadation at that dealer with drinks, snacks, tv and shop. More

My overall experience with this dealership was outstanding. They were all very friendly and helpful. I was pleased with their explaination of all that was discussed. Jordan was very knowledgabl outstanding. They were all very friendly and helpful. I was pleased with their explaination of all that was discussed. Jordan was very knowledgable and a pleasure to work with. Kasey Goodrich, was awesome to work with. He listened to my wants and needs and did not try to put me into something just to do it. I truly enjoyed working with him. I would highly reccommend your facility to anyone in need of a new or used vehicle. I also think the maintainance area did a great job getting the vehicle ready for my take over. Buying a car, new or used is a stressful experience and I did not feel that stress with this dealership. Thanks for all your help! Sincerely, Sherry More

We had a great experience. Shane Swenson went above and beyond to find the RX 350 vehicle we wanted, especially for color (Ext/Int) that we wanted. He found a model that we had not even considered and wor beyond to find the RX 350 vehicle we wanted, especially for color (Ext/Int) that we wanted. He found a model that we had not even considered and worked the deal very well. Shane has outstanding customer service skills, knows the Lexus product very well, and went out of his way to make us feel welcome and feel comfortable about our purchase. Our experience at Stevinson Lexus is the best car buying experience that my wife and I have ever had. Scott Desinone was great and helped us to conclude a deal in which everyone was happy and comfortable with. The dealership environment is very nice, clean, with lots of amenities to make the customer feel at home, whether shopping, buying, or bringing a vehicle in for service. Jordan Kroneberger made the paperwork efficient and a great experience and is very knowledgeable of the financial end. Buying a car is not very fun except at Stevinson Lexus of Frederick made our experience "a blast" as my wife said. Jim and Karen More

I have been a satisfied Toyota/Lexus owner since college and I usually don’t have time to write reviews, but I felt compelled to after my most recent positive experience (and we all know a positive experien and I usually don’t have time to write reviews, but I felt compelled to after my most recent positive experience (and we all know a positive experience is not always the case when acquiring a new or used vehicle). I always utilize Consumer Reports for helping to decide on the most reliable vehicle that I can afford and I have not been disappointed. I was looking to purchase a vehicle and had dealt with Stevinson Lexus of Frederick in the past with very good experiences in sales and service, so I contacted Chris Rogers (my previous sales person) and we talked a bit about what I wanted and he invited me to come in and see what my options were. The process is always somewhat time consuming and sometimes stressful, but Stevinson Lexus, and those that I dealt with (Chris Rogers, and Adam in finance) have really streamlined this process to make it smooth and easy. No BS, no tricks, no games, just a quick discussion, test drives and negotiation on desired vehicles and price range and we made a good deal that was a win/win for me (I saved good money) as well as the dealership (they still made a reasonable profit). Everything about the lease/purchase process and the details of the vehicles (trade-in, new feature operations, warranties, title/insurance, extras, etc.) was explained clearly and concisely and I was in and out of there in about 90 minutes or so. This is the way car buying should be! If you are going to lease/purchase a vehicle, I would recommend to call Stevinson Lexus of Frederick and ask for Chris Rogers and you should expect to have a good experience and feel like a satisfied customer when you leave with your vehicle and as long as you own it. More

Best car buying experience yet. Kasey was easy, no hassle and great to work with. He personally delivered the car to me and took my trade over 100 miles from the dealership. I was comparing simila hassle and great to work with. He personally delivered the car to me and took my trade over 100 miles from the dealership. I was comparing similar vehicles at other locations and the sales and customer service completed the deal with Stevenson Lexus. Thank you Kasey. More

Great customer service! Charles doesn't quit until he gets it right. He will go above and beyond to ensure satisfaction. I believe he knows his clientele base require a high level of customer service and gets it right. He will go above and beyond to ensure satisfaction. I believe he knows his clientele base require a high level of customer service and respect which separates him from the pack. I will definitely use Charkes for my next Lexus! More

Shane Swenson made the buying experience very enjoyable. No high pressure; just responsive and professional. When we buy our next car, we will definitely seek out Shane. He was very knowledgeable and pati No high pressure; just responsive and professional. When we buy our next car, we will definitely seek out Shane. He was very knowledgeable and patient as we went through the buying process. We knew we wanted a Lexus, we just didn't know which one. Shane spent quite a bit of time telling us AND showing us the differences so that we could make an informed decision and be comfortable with that decision. Brian Bolanowski assisted me in learning about the car and all the high tech nuances that make a Lexus such a great car. He knew his stuff and took the time to explain it to me. He was very helpful and didn't try to overwhelm me with too much information too fast. And when I asked him to repeat certain instructions again because it took me a little extra help to understand, he did so with a smile on his face. He covered everything from the radio, the navigation, the seats, and even the spare tire. Well done. I would say that these two professionals are the reason that Stevinson Lexus will be a leader in the area for years to come. More