Stevinson Lexus of Frederick

No response I'm disappointed - my parents bought a car here, had a poor experience. They emailed the service department & General manager - no response or apology I'm disappointed - my parents bought a car here, had a poor experience. They emailed the service department & General manager - no response or apology. Not even an acknowledgement. More

Very Professional Experience Both Charles and Kasey were excellent. Charles was outstanding in assessing our needs and offering solutions, and Kasey provided the necessary inform Both Charles and Kasey were excellent. Charles was outstanding in assessing our needs and offering solutions, and Kasey provided the necessary information and worked hard to get the right price and has a great deal of expertise to guide us in our decision. We would highly recommend you ask for either of them when you visit the dealership. This is our 3rd Lexus from Stevinson at Frederick, and we drive from Denver to this dealership because they are very knowledgeable and professional. More

Great way to spend an afternoon Kasey was wonderful...easy to talk to, understood our situation and needs perfectly and made buying our 3rd Lexus a positive and pleasurable experienc Kasey was wonderful...easy to talk to, understood our situation and needs perfectly and made buying our 3rd Lexus a positive and pleasurable experience. Adam Fedak and Bennett Wise were also so easy to work with! Great people to spend an afternoon with! More

The best This deal was worth flying from Salt Lake to Denver. The car was great, the service was great and it was the best price within 500 miles. Thanks Kas This deal was worth flying from Salt Lake to Denver. The car was great, the service was great and it was the best price within 500 miles. Thanks Kasey! More

100% positive experience The purchasing experience was 100% positive. Kasey Goodrich is very professional, knowledgeable and trustworthy. When I received the vehicle, Joel The purchasing experience was 100% positive. Kasey Goodrich is very professional, knowledgeable and trustworthy. When I received the vehicle, Joel Andrade, the technology specialist explained all features in detail, paired my phone with the Bluetooth, knew the car inside and out. I highly recommend Stevinson Lexus! More

Professional, pleasant experience Kasey Goodrich (salesman), Adam Fedak (Finance), and Joel Andrade (Technology Specialist) were a pleasure to work with at Stevinson Lexus of Frederick Kasey Goodrich (salesman), Adam Fedak (Finance), and Joel Andrade (Technology Specialist) were a pleasure to work with at Stevinson Lexus of Frederick. My wife and I were in the market for a new NX F Sport. It is a brand new vehicle to the Lexus lineup with sales starting in November 2014. Inventory was very limited in Colorado for this high demand vehicle, especially for the F Sport trim. No dealership had a black ext/black int NX F Sport on the ground. I contacted Stevinson Lexus of Frederick through their online sales system and Kasey was the salesman that answered my inquiry. He answered my online inquiry within seconds, which was amazingly fast. Kasey indicated that he did not have any black on black NX F Sports on the lot, but he did have an inbound one arriving in about a month from Japan. He provided the helpful tip that if we wanted to put our name on that one, we should put a down payment on it. For my wife and I, buying a vehicle online/over-the-phone sight unseen is not normal for us, but it couldn't have worked out any better. The vehicle arrived about a month later with Kasey keeping us updated along the way. The day of taking delivery of the SUV went smooth. Kasey introduced us to Adam Fedak in their finance department to complete the deal. Adam secured us an ultra low APR financing deal from a local credit union and informed us about a few exterior/interior protective packages. Once the deal was done, Kasey introduced us to Joel Andrade (Technology Specialist) who spent about 45 minutes going over all of the technological features of the new NX. My wife and I took the NX F Sport up the mountains that same weekend. The I-70 inclines are no problem for this turbocharged four-cylinder SUV. Excellent gas mileage and it added a much needed fun factor to our drives on snowboarding trips. If you're looking for a fun, sporty SUV with great gas mileage, I'd highly suggest you look at the new Lexus NX. Well done Stevinson Lexus of Fredrick! More

Happy buying process Very good sales. Very good service and treat guests courtesy, enthusiasm and hospitality I like the dealer sales personnel,They made me feel like VI Very good sales. Very good service and treat guests courtesy, enthusiasm and hospitality I like the dealer sales personnel,They made me feel like VIP More

Purchase of 1st Lexus Kasey Goodrich was excellent to work with. He took the time to provide us with all the information we needed to make an important purchase. I high Kasey Goodrich was excellent to work with. He took the time to provide us with all the information we needed to make an important purchase. I highly recommend Kasey and the whole dealership for their excellent service. More

Great Experience This is the 5th Lexus we have purchased from Stevenson of Frederick. Kasey was wonderful to work with. He always had everything ready for us before This is the 5th Lexus we have purchased from Stevenson of Frederick. Kasey was wonderful to work with. He always had everything ready for us before the times promised. He was very helpful and answered all of our questions. Very easy, friendly and efficient to work with in purchasing/trading our vehicle. I can't think of a single thing that needs improvement. Great job Kasey. Thank you More

Friendly and professional We had a fantastic car buying experience using Stevinson Lexus and Kasey. We found a vehicle on-line, contacted Stevinson via email and the next day We had a fantastic car buying experience using Stevinson Lexus and Kasey. We found a vehicle on-line, contacted Stevinson via email and the next day were able to test drive the car. Kasey was friendly, professional, and helped us get the car we wanted. Thank you Kasey and Stevinson! More