Stevinson Lexus of Frederick

My wife and I had just been in an automobile accident but had not yet heard if our vehicle had been totaled. Shane and Anthony agreed to let us write up a lease with the contingency that the lease be voided had not yet heard if our vehicle had been totaled. Shane and Anthony agreed to let us write up a lease with the contingency that the lease be voided if our vehicle were not to b e totaled. Fortunately our vehicle was a total loss and were were able to begin driving a new Lexus without delay. I appreciated the no-nonsense pricing that allowed us to lease the car at a fair price based upon my internet research. This is our first experience with Lexus and I am very impressed. Lynn Matson More

A very nice experience. Kasey showed us our options and really worked with us on a few dings/repairs we wanted done. The process was quick and painless. We bought a Lexus with some deep scratches and dro really worked with us on a few dings/repairs we wanted done. The process was quick and painless. We bought a Lexus with some deep scratches and dropped it of with the service department. Kasey called several times to give us updates which was very helpful. The entire time we had a loaner car which was great. This dealer seems better than any typical dealer I've been to. More

Both Shane and Adam were great to work with. I had initally picked an Acadia that I was a little uncomfortable with the condition, but was still moving forward due to the comfort and trust I had in Sh initally picked an Acadia that I was a little uncomfortable with the condition, but was still moving forward due to the comfort and trust I had in Shane to take care of the issues. However I spotted another Acadia on the lot which was perfect, meeting all the requirements I had. Shane and Adam worked seamlessly to help me swap the two Acadia's and within an hour I was a very happy and satified customer! Shane Swenson and Adam Fedak certianly do put he customer first! Thank you for a great experience. Alex Craig More

I had an exceptional experience purchasing my very first Lexus. I was impressed by the customer service I received from everyone there! It was a no hassle, no pressure environment. Chris was a joy to work w Lexus. I was impressed by the customer service I received from everyone there! It was a no hassle, no pressure environment. Chris was a joy to work with! I look forward my new car and many years as a Lexus customer! More

Nate Barnett was extremely helpful, professional and friendly. Then Adam and Brian were awesome to work with as well. The entire dealership was top notch! We were very impressed and love our Lexus! friendly. Then Adam and Brian were awesome to work with as well. The entire dealership was top notch! We were very impressed and love our Lexus! More

This dealer was very easy to do business. Jeff was very friendly and did not pressure us in any way. Their price was in the range I expected to pay for the vehicle and I received what I expected for my tr friendly and did not pressure us in any way. Their price was in the range I expected to pay for the vehicle and I received what I expected for my trade in. Thanks Jeff, I really enjoyed my car buying experience with Stevinson Lexus of Frederick. More

I am very pleased with my pre-owned Lexus ES 350. Gary Williams was very knowledgeable about the Lexus brand and cited his own experience owning an ES 350. Gary listened to what my expectations were rega Williams was very knowledgeable about the Lexus brand and cited his own experience owning an ES 350. Gary listened to what my expectations were regarding the purchase, and we were able to quickly come to resolution. I did not want to “haggle” over the car's price. Instead, we collaboratively found a compromise. Jordan Kroneberger quickly moved me through the financing (I was preapproved) so that from test drive, contract negotiation, trade in, financing, Lexus orientation, to drive home was less than four hours. I truly appreciated the entire dealership’s professionalism. More

In the past year and a half, my experience with Stevinson Lexus of Frederick, and Ms. Sheila Foley in the service department, exemplifies professionalism and quality service at its best! Ms. Foley is indeed Lexus of Frederick, and Ms. Sheila Foley in the service department, exemplifies professionalism and quality service at its best! Ms. Foley is indeed an asset to Stevinson Lexus of Frederick. The individuals I refer to Stevinson Lexus of Frederick, are in large part due to the quality of customer care and service provided by Ms. Foley. I have not had the same quality of customer care or service from other Lexus Dealers. It is reassuring to know that quality service still exists. Future vehicle purchases will definitely be with Stevinson Lexus of Frederick. Jodi De Luca, Ph.D. November, 2013 More

GREAT Experience with Roger. He was friendly, thorough, not pushy and extremely helpful. I am happy with the car, the price paid, and the process overall. My only complaint was with Adam Fedak - I had to t not pushy and extremely helpful. I am happy with the car, the price paid, and the process overall. My only complaint was with Adam Fedak - I had to tell him three times that I wasn't interested in the additional maintenance packages. He was extremely friendly until I said no the final time, after which he became a bit short. Overall a great experience, and I would recommend this dealership and Roger specifically to other consumers. More

Gary went out of his way to help me. Picked up the other key for my trade-in up in my area instead of me traveling back down to Stevinson. key for my trade-in up in my area instead of me traveling back down to Stevinson. More