Stevinson Lexus of Frederick

Best car buying experience yet. Kasey was easy, no hassle and great to work with. He personally delivered the car to me and took my trade over 100 miles from the dealership. I was comparing simila hassle and great to work with. He personally delivered the car to me and took my trade over 100 miles from the dealership. I was comparing similar vehicles at other locations and the sales and customer service completed the deal with Stevenson Lexus. Thank you Kasey. More

Great customer service! Charles doesn't quit until he gets it right. He will go above and beyond to ensure satisfaction. I believe he knows his clientele base require a high level of customer service and gets it right. He will go above and beyond to ensure satisfaction. I believe he knows his clientele base require a high level of customer service and respect which separates him from the pack. I will definitely use Charkes for my next Lexus! More

Shane Swenson made the buying experience very enjoyable. No high pressure; just responsive and professional. When we buy our next car, we will definitely seek out Shane. He was very knowledgeable and pati No high pressure; just responsive and professional. When we buy our next car, we will definitely seek out Shane. He was very knowledgeable and patient as we went through the buying process. We knew we wanted a Lexus, we just didn't know which one. Shane spent quite a bit of time telling us AND showing us the differences so that we could make an informed decision and be comfortable with that decision. Brian Bolanowski assisted me in learning about the car and all the high tech nuances that make a Lexus such a great car. He knew his stuff and took the time to explain it to me. He was very helpful and didn't try to overwhelm me with too much information too fast. And when I asked him to repeat certain instructions again because it took me a little extra help to understand, he did so with a smile on his face. He covered everything from the radio, the navigation, the seats, and even the spare tire. Well done. I would say that these two professionals are the reason that Stevinson Lexus will be a leader in the area for years to come. More

My wife and I have purchased vehicles from Stevinson in the past. We find that they are ALWAYS courteous and work with you in every way possible. When we went to the dealership we were not sure that the the past. We find that they are ALWAYS courteous and work with you in every way possible. When we went to the dealership we were not sure that the vehicle we wanted was going to work in our budget and Stevinson went above and beyond to get us what we needed so that we could make the deal happen. The financing options they had were MUCH better than the options we had found on our own. Kasey, our salesman, was fantastic to work with. He had the vehicles we were interested in ready for test drives and took care of our every need. Could not have asked for an easier time at a dealership. Keep up the great work. More

Great customer service! I've always been skeptical about dealerships but this place truley does take care of you! We'll be buying SUV next time! about dealerships but this place truley does take care of you! We'll be buying SUV next time! More

When I called Stevinson, I was wishing for a sales consultant that turned out to be as good as Roger Yekel. One should not be so fortunate. The Lexus was one of three cars which we were interested consultant that turned out to be as good as Roger Yekel. One should not be so fortunate. The Lexus was one of three cars which we were interested in purchasing. All three vehicles satisfied our needs, price included. After an initial phone call to Stevinson to get in touch with a sales consultant is when I first met (via phone) Roger. When Diane and I actually shook his hand, we knew immediately we had a warm and friendly person in Roger. He listened to us. He understood our needs. We felt no pressure. He is extremely knowledgeable. Merle and Diane Rolfs More

Brian did a great job getting us into the exact Lexus we wanted at the payment we could afford! There was no pressure to get us to close a deal, only trying to get us into the car we wanted with a deal we w wanted at the payment we could afford! There was no pressure to get us to close a deal, only trying to get us into the car we wanted with a deal we would be happy with. Brian stayed late and came across as genuinely interested in making sure we were completely satisfied. This is the 2nd new Lexus we have purchased from Stevinson Lexus of Frederick and both times have been the best car buying experiences my wife and I have ever had. Just great customer service from everyone at the dealership! Thanks again. Anna and Jim More

Having purchased many cars over the years, I was hoping that looking at higher end vehicles would bring a more enjoyable experience. After visiting the Lexus, BMW, Audi and Volvo dealers in Northern Color that looking at higher end vehicles would bring a more enjoyable experience. After visiting the Lexus, BMW, Audi and Volvo dealers in Northern Colorado, it was crystal clear where we would be purchasing our next vehicle. Chris Rogers met us with a warm and friendly smile and a level of professionalism I can appreciate. Being in Sales and Sales Management my entire career, it is easy to spot insincerity and bush league sales tactics. We experienced not of that in dealing with Chris. He is knowledgeable, sincere and is truly there to put joy into the car buying experience with the ultimate goal of cultivating happy customers. During our investigative stage of purchasing a new car, we felt absolutely no pressure to purchase and at that point in the process. Chris never even asked for our phone number. He educated us on not only the vehicle itself, but also on the overall Lexus experience. Walking into the showroom was very warm and inviting with everyone we encountered being pleasnat and welcoming. As we make our decision to try and purchase a 2014 Lexus RX350 and entered the negotiation phase, I was prepared for a duel based on my past experience. What a surprise to find out there really was no agonizing back and forth negotiations. Chris and I calmly discussed our needs and theirs, came to an agreement where both of us were happy, and the deal was done. Jordan was very thorough and excellent to deal with in the finance office answering all our questions and making the paperwork process streamlined and simple. Audra in the parts department was very helpful in getting our accessories ordered and installed. Our custom floor mats were not in stock when we were scheduled to pick up the car so she had them drop shipped directly to our home here in Casper. When we picked up our new car, the delivery process was very organized and professional. Brian did a great job on the delivery side in taking whatever time we needed to feel comfortable operating the vehicle's high level of technology. We can highly recommend Stevinson Lexus of Frederick and will do so to all our friends and associates. I told Chris if they had a dealership in Casper or if we were living in Northern Colorado, Stevinson is the type of dealership I would be proud to work for and represent. Our experience thus far has been that good! More

Each employee that I worked with was friendly, knowledgeable, and professional. They were each a pleasure to work with and made the buying experience easy and positive. Based on this experience, I knowledgeable, and professional. They were each a pleasure to work with and made the buying experience easy and positive. Based on this experience, I would definitely recommend this dealership and also continue my business with them. Thank you. More