Stevinson Lexus of Frederick

Kasey showed us the RX350, it's exceptional quality, and worked toward a fair price. He was able to help us compare and select between the Lexus RX350 and a Nissan Murano. Customer service was excepti and worked toward a fair price. He was able to help us compare and select between the Lexus RX350 and a Nissan Murano. Customer service was exceptional at all levels. More

I would recommend this dealership because the overall I would recommend this dealership because the overall experience we had when we bought our new 2014 Lexus IS. Kasey Goodrich our salesman listened I would recommend this dealership because the overall experience we had when we bought our new 2014 Lexus IS. Kasey Goodrich our salesman listened to what we were looking for and gave us the car that was perfect for us. We were having such a great experience we bought a second vehicle from them. We got a 2010 Toyota tundra and they gave us a fair deal. Even after the final sale Kasey has been available to us for any questions and follow up we needed. More

The car we were interested in was available and in stock. We did the finance application IAdam), proof of insurance and were driving away in less than 3 hrs. Gary went over all the features and made sure we We did the finance application IAdam), proof of insurance and were driving away in less than 3 hrs. Gary went over all the features and made sure we knew we could come back at any time to get a refresher. More

How would I describe my experience at Stevinson Lexus of Frederick? I would have to use words like professional, friendly, positive and first class. Nate and Travis were knowledgeable, patient and really Frederick? I would have to use words like professional, friendly, positive and first class. Nate and Travis were knowledgeable, patient and really listened to my concerns and questions. Brian taught me how to use the many great features on my IS250 with patience and humor. Through the entire process, I felt appreciated and respected. Scott leads a great team and his willingness to find me the exact car that I wanted and sharing his time with me meant a lot. I am in sales myself and appreciate a low pressure, knowledgeable team. The facility is beautiful and everyone I encountered was pleasant and helpful. More

Michael and adam spent almost 5 hrs with us in test driving two 4x4s and sitting down with us and discussing costs. We settled on what best fit our finances. They were not high pressure salesmen. What driving two 4x4s and sitting down with us and discussing costs. We settled on what best fit our finances. They were not high pressure salesmen. What took so long was my credit score. They still came up with a solution which we agreed on. I got what I wanted and am happy. Thank you Michael and Adam. Gary More

This was our first Lexus purchase and the overall experience was impressive, especially with everyone we interacted with at Stevinson. From my first email contact with Kasey, through to the delivery experience was impressive, especially with everyone we interacted with at Stevinson. From my first email contact with Kasey, through to the delivery of our vehicle, everyone went above and beyond to make sure we were comfortable and satisfied. Kasey made what can be a bit of a stressful time much less so. His personality is laid back, down to earth, friendly, and he has a great sense of humor. He was professional all the way. He was incredibly responsive and willing to answer my numerous questions before we even stepped foot on the lot. Adam made the financing step a breeze. He is efficient and was able to answer any question we had. His positive energy is infectious and refreshing. Brian was incredibly patient as much of the fancy technology was all new to me. :) He was willing to spend as much time as it took for me to feel safe and comfortable driving away for the first time. Everyone made us feel as if we were part of a new family, even before we made our final decision. The customer service provided by every single person there in the dealership is amazing and refreshing. More

We just purchased a 2010 CPO Lexus RX450h and couldn't be happier with the entire experience. From the moment we contacted Michael, our salesman, to the second we stepped on to the dealership an couldn't be happier with the entire experience. From the moment we contacted Michael, our salesman, to the second we stepped on to the dealership and then on out the door with our new car, the whole process was smooth. We would not hesitate using Stevinson Lexus of Frederick again for purchasing future vehicles. The customer service you receive with Lexus in general no matter where you are in the country is impeccable BUT this dealership has certainly raised that bar even higher! Thanks to Michael Cangelosi we had a pressure free, laid back experience from start to finish and a car we are truly in love with. More

This is my 3rd Lexus, but my first purchase with Stevinson Lexus of Fredrick. Wow! What can I say. This new car lease experience was the best car purchase I have ever had. Starting with the email ne Stevinson Lexus of Fredrick. Wow! What can I say. This new car lease experience was the best car purchase I have ever had. Starting with the email newsletter promoting a great deal on the lease followed by immediate contact by my salesman and test drive, they offered awesome finance services, answered all my millions of questions that just blew my mind, and finally to the delivery of the my new car to my door; it was simple to do and I am very happy that I chose Lexus vs any other make. I highly recommend Stevinson Lexus of Fredrick. And the car? 2013 Lexus CT 200h...I'm so excited to be on the road in this car. More

Gary was professional in every way. He had tremendous knowledge about the Lexus line of cars. He worked fast and did not keep us hanging around the dealership for hours. I would recommend him to any on knowledge about the Lexus line of cars. He worked fast and did not keep us hanging around the dealership for hours. I would recommend him to any one looking to buy a Lexus as his experience with these cars was unmatched by any other dealership I spoke with. More

We were very impressed with the customer service we received from Nate Barnett. He was very professional, never made us feel pressured. He answered all of our questions about the car, very knowledgable received from Nate Barnett. He was very professional, never made us feel pressured. He answered all of our questions about the car, very knowledgable. He offered us beverages and snacks, very welcoming. We did not intend to purchase a car that day, however, Nate made it so easy for us that we were ready to buy. He asked us the right questions and recommended the perfect car for us. We would highly recommend Nate to all of our friends and relatives. You are lucky to have someone like Nate on your team. We hope that he gets the recognition he deserves! Excellent!!!! Sincerely, Larry and Rosella Segura More