Stevinson Lexus of Frederick

For a resent sales of a new Lexus ES300h we has a very courteous and friendly experience with the entire Sales and Delivery team. They were always willing to go that extra step to ensure we were satisfied courteous and friendly experience with the entire Sales and Delivery team. They were always willing to go that extra step to ensure we were satisfied and had a very positive experience. There was no sales pressure or sales tactics. Chris Roger is a consummate sales professional and did everything possible to make the buying experience very positive. When he was busy with other customers, he ensured that other sales associates helped us with the test drive and answered and questions. We took three visits before the final decision, but there was not pressure at any stage to push a decision. This is our second Lexus purchase from Chris. Scott Desimone, the Sales Manager helped seal the deal. Nathan Barnett did a great vehicle overview on the features of the vehicle and helped setup a number of personal options. All the team members are always willing to help with any follow-up question and will even give you their personal cell phone numbers! A great dealership experience. More

This is our 4th Lexus, but first purchase in the US as we just relocated from Singapore (and our Lexus ownership was previously 2 x RX330 and RX350's in Australia) Chris was extremely professional and an just relocated from Singapore (and our Lexus ownership was previously 2 x RX330 and RX350's in Australia) Chris was extremely professional and an absolute pleasure to deal with. We are strong Lexus brand advocates, so we had already decided to purchase a vehicle but as soon as we met Chris and the entire team, we felt immediately at ease and look forward to buying many more vehicles from him and the Stevinson dealership We didnt intend on buying a RX350 F Sport - but it made sense and we took delivery within 2-hrs of walking into the showroom More

Jay was a pleasure to work with. We had been to the dealership previously and really couldn't decide between the 350 or the Lincoln. After visiting with Jay, he was able to answer all of our question dealership previously and really couldn't decide between the 350 or the Lincoln. After visiting with Jay, he was able to answer all of our questions with ease and great detail. After the test drive, we decided on the spot to go with Jay and the Lexus. I have never had such great customer service when buying a car. Thank you Jay, and Stevinson Lexus. We will indeed tell our friends to stop in and ask for Jay!! More

My first contact with this dealership was around noon today (12-31-2012) and I pulled into my garage with my new Lexus around 6 PM. It was a very comfortable atmosphere. All employees were very knowledg today (12-31-2012) and I pulled into my garage with my new Lexus around 6 PM. It was a very comfortable atmosphere. All employees were very knowledgeable regarding the operation and features of the vehicle. My decision to buy was enhanced by the interation with the employees! More

Dave was very knowledgeable, courteous and not pushy. We appreciated that he was respectful of our time and spent enough time with us when needed. We were impressed with the specifics he knew about the veh appreciated that he was respectful of our time and spent enough time with us when needed. We were impressed with the specifics he knew about the vehicle we were interested in. Dave listened to what we wanted. Nathan was so wonderful explaining all the features, making sure we understood before letting us drive away. More

We appreciate the service David Barney gave us in selecting our new Lexus. We were also very well treated by the entire staff. This experience was beyond what we expected. We will return to this deal selecting our new Lexus. We were also very well treated by the entire staff. This experience was beyond what we expected. We will return to this dealer for our service and future vehicle purchases. More

While shopping for a new car, I received a step above the level of service I was expecting. The entire Stevinson Lexus of Frederick staff was fantastic. level of service I was expecting. The entire Stevinson Lexus of Frederick staff was fantastic. More

I have never had such a positive experience purchasing a vehicle as I did tonight at this Lexus Dealership and with the staff members that assisted us. Everyone was very wonderful and supportive of our purc vehicle as I did tonight at this Lexus Dealership and with the staff members that assisted us. Everyone was very wonderful and supportive of our purchase and we are more than happy. Thank you all very much. Stephanie Heitsch More

Michael Burke was very knowledgeable and did a good job working with us. He was very friendly to work with. He has even called us a couple times to see if we have any questions about our new car. working with us. He was very friendly to work with. He has even called us a couple times to see if we have any questions about our new car. More

Chris was vary helpful in me finding the right car for Christmas for my wife,he listened to what I wanted and help me pick the right car. My wife was vary pleased with the RX350. Thank you Lanny Cooper Christmas for my wife,he listened to what I wanted and help me pick the right car. My wife was vary pleased with the RX350. Thank you Lanny Cooper More