Stevinson Lexus of Frederick

Overall Great customer service; ability to track service status on line; services completed to satisfaction status on line; services completed to satisfaction More

George and the entire Service Department are outstanding! There were no surprises, upselling or nonsense. They got my vehicle checked in on time and kept in touch the entire time they had my vehicle. I had h There were no surprises, upselling or nonsense. They got my vehicle checked in on time and kept in touch the entire time they had my vehicle. I had high expectations going in and they exceeded them. I will definitely return. Thank you so much for the outstanding service and a big shout out to the folks in the shop. Without your level of excellence, the rest of the process could not happen. More

I was there for Routine maintenance. The staff was very friendly and got my vehicle right in. What was supposed to take close to two hours only took about one hour.! The staff was very friendly and got my vehicle right in. What was supposed to take close to two hours only took about one hour.! More

Service advisor greeted promptly - Joe. Always trust the advice given regarding cars needs. Asked them to look at mirror. Cked out and ordered part. Always trust the advice given regarding cars needs. Asked them to look at mirror. Cked out and ordered part. More

Santiago Bustillos was very professional and great at communicating the service needed and cost. Thanks communicating the service needed and cost. Thanks More

Received timely service . Loaner car was top notch. Service rep was knowledgeable, polite and efficient. Loaner car was top notch. Service rep was knowledgeable, polite and efficient. More

Jeannae was wonderful as well as all the other professional there. We would highly recommend them. professional there. We would highly recommend them. More

The team at Stevinson Lexus is very professional and friendly. I always feel comfortable and well served. friendly. I always feel comfortable and well served. More

Will was very helpful and kept me informed of what was happening and my options. Very disappointed that Randy Powell is no longer with the company. He was one I could count on and trust. happening and my options. Very disappointed that Randy Powell is no longer with the company. He was one I could count on and trust. More

Over here at Lexus they know how to take care of their clients. Love the attention to detail and the great communication. And the fact that you get to borrow Lexus’s vehicle while your Lexus vehicle is ge clients. Love the attention to detail and the great communication. And the fact that you get to borrow Lexus’s vehicle while your Lexus vehicle is getting worked on. Thank you northside team Lisa Peña is the best. thanks again, Lisa for the years past This last time I had a chance to visit with Sammy and she helped me out. She is amazing as well. Thank you. More