Stevinson Lexus of Frederick

I really enjoyed my experience at the Frederick Lexus store. I was impressed with the professionalism of the staff and and outstanding appearance of the dealership. I would recommend my friends and fam store. I was impressed with the professionalism of the staff and and outstanding appearance of the dealership. I would recommend my friends and family to work with the team at lexus. Salesman john Charlton was very knowledgeable and a pleasure to work with. Will return for future transportation needs. More

Wow! There truly are still respectable car salesman in this world! Shane Swenson went above and beyond the call of duty in all facets of a car purchase. He was thorough and complete in answering all our this world! Shane Swenson went above and beyond the call of duty in all facets of a car purchase. He was thorough and complete in answering all our questions...he even explained little details we never would have thought to even ask about. It's a little bit of a drive for us to get to Frederick but well worth it thanks to Shane. Don't hesitate to ask for him if you want a no nonsense, no hassle car buying experience. We will certainly be contacting Shane when we get ready to buy a new RX later this year. More

As a career sales professional, I would like to point out that Stevinson Lexus is a top notch organization. My previous experience with car dealerships has always left me somehow disapointed. However, Michae that Stevinson Lexus is a top notch organization. My previous experience with car dealerships has always left me somehow disapointed. However, Michael Burke our salesperson, excels at solution-based selling. This is the mark of a true sales professional. He was very attentive to all of our needs and wants throughout the sales process. I found purchasing a vehicle at Stevinson Lexus to be a pleasurable experience. I would recommend Stevinson Lexus to all of my friends, family, and colleagues. Thank You. More

I recently bought a car at Stevinson. They were very polite and professional. I was debating between Lexus and Audi but ultimately went with Lexus. My salesman shane was fairly knowledgeable and was abl polite and professional. I was debating between Lexus and Audi but ultimately went with Lexus. My salesman shane was fairly knowledgeable and was able to answer all my questions unlike some of the other salesman that I have dealt with recently. Overall no problems. More

A couple of weeks ago I was in the market for a small sporty car and drove to lexus looking at the IS 250. I met Jeff and talked about the difference between the IS and a BMW that I was also thinking abo sporty car and drove to lexus looking at the IS 250. I met Jeff and talked about the difference between the IS and a BMW that I was also thinking about. He seemed to know as much about the BMW as he did about the Lexus. Jeff also walked me around the dealership and talked about how well service would take of me when I visited. No one has ever showed me their service department before (it was very clean)and he explained the warranty the car would have. The car was fun to drive and everything I wanted. You could tell Jeff really liked the car and wasn't just trying to sell me something. he made the purchase really easy. Travis finished the paperwork with me. I would tell anyone thinking of Lexus to go to Lexus at Frederick and look for Jeff. More

David Barney: was friendly, very knowledgeable of the vehicle that we looked at, and purchased. Helped in getting satisfactory terms for our contract and letting us make our own decision on buying the ca vehicle that we looked at, and purchased. Helped in getting satisfactory terms for our contract and letting us make our own decision on buying the car (no high pressure salemanship). He was very customer service oriented, answered all of our questions and scheduled several appointments for the extra options to be completed. Jessica Butts: answered our question on how to reset the trunk breaker when we could not get the trunk open. Our books were stored in the trunk and we could not look it up in the book. Ron Domenico: advised us to bring our vehicle to the dealership when I found a grease spot on the floor of our garage. Determined the right axial boot had ruptured and needed to be replaced. After removing the reminents of the boot, determined the axial rod needed to be replaced also. The car was returned to us when he said it would be. We were given a 2012 ES 350 as a loaner car while repairs were made on ours. He is very thorough and detail oriented. Our car was delivered to us, with a full tank of gas, and the loaner car was picked up. Travis Graves: The contract closer. Very thorough in explaining the different papers involved in the conract. Very friendly and personable. Adam Fedak: Gave a thorough explanation of the various options and their use on the vehicle. Very helpful in setting up the GPS, radio and other options. Isaac: Service Tech. returned our vehicle and drove the loaner vehicle back. Very helpful in reviewing the options on the car and also set the phone bluetooth for us. Very helpful and personable. More

A couple of weeks ago I was in the market for a small sporty car and drove to Lexus looking at the IS 250 I met Jeff and talked about the difference between the IS and a BMW that I was thinking about. sporty car and drove to Lexus looking at the IS 250 I met Jeff and talked about the difference between the IS and a BMW that I was thinking about. He seemed to know as much about the BMW as he did about the Lexus. Jeff also walked me around the dealership and talked about how well service would take care of me when I visited. No one has ever shown me their service department before. (it was very clean) and he explained the warranty the car would have while we walked around. The car was fun to drive and everything I wanted. You could tell Jeff really liked the car and wasn't just trying to sell me something! He made the rest of the purchase really easy, along with Travis finishing the paperwork with me. I would tell anyone thinking of a Lexus to visit Lexus in Frederick and look for Jeff! More

After consulting consumer reports I decided I would like to purchase the Lexus Rx 450 h. I decided to come into the dealership to test drive the different models after talking with Tim J. , and with the hel to purchase the Lexus Rx 450 h. I decided to come into the dealership to test drive the different models after talking with Tim J. , and with the help of David Barney I test drove the 350, 450 and discussed the differences in the models as well as the hybrid pros and cons. David was extremely helpful w/o being pushy, and Tim was honest about pricing. I never felt the hard sell experience I dreaded as I headed to purchase a new car from either of them. In fact, I am sure they would have rather I purchased a 2102 to move the inventory off the lot, however David and Tim were enthusiastic about all the models, including the 2013 which I had already decided on before visiting the dealership. Being a cautious consumer, I attempted a price comparison over the phone with several other Lexus dealers. Kuni Lexus in Littleton was extremely reluctant to give a price over the phone and went as far as to call my "tactics" pushy, as I wanted to not waste my time or theirs and visit the top 2 dealers who were willing to work with me. I was immediately put off and decided I would rather pay a few dollars extra than work with that dealership. I also contacted Stevinson Lexus in Lakewood, which honestly would have been a much more convenient dealer to buy from considering proximity. However Lakewood offered an insulting trade in value on my pathfinder after talking with several nice people there. Then David B. of Frederick came to my rescue. He suggested getting a trade in offer from Nissan, and then offered to allow me to "trade in" at Lexus for the increased offer and they would deliver the car to Nissan as a courtesy. Great Idea! The icing on the cake was Josh Ingrim's helpul and humorous approach to finance, his explanations were spot on and I am sure excruciatingly painful for him at times when I signed forms backwords and had to redo them Thanks Josh:) Not only did the team at Frederick make my experience buying my first new car ever painless and stress free, it was oddly enjoyable. THANKS TO ALL AT LEXUS OF FREDERICK. More

Jeff was very helpful, as well as, friendly. I had a great experience at Stevenson Lexus. He was very knowlegable about all modles fo the cars. great experience at Stevenson Lexus. He was very knowlegable about all modles fo the cars. More

Having test driven 8 vehicles, we had virtually decided on a 2013 Acura as we felt that the Lexus was probably beyond our price range. Lexus of Frederick was therefore the last dealership we visited. What on a 2013 Acura as we felt that the Lexus was probably beyond our price range. Lexus of Frederick was therefore the last dealership we visited. What a transformation!! From the minute we entered the front door Jay made us so welcome,listened patiently to our list of likes and dislikes, and then proceeded to take them one by one explaining and resolving them as we went. We test drove immediately, were very impressed, but decided to go back and try the Acura once more. Jay exerted no pressure on us, (which I hate !!), but expressed confidence in the Lexus and "planned" to see us again the next day !! He was right. We returned the next day decided on the 350, subject to the cost, and here again Jay was able to work with us and his finance people to come up with a lease price better than that we had been given for the Acura. So with a better lease price and the additional luxury of the Lexus we had a a "no brainer" decison to make. Jay had turned a "dubious couple" into "new purchasers" by exhibiting from start to finish, that what we, the customer, wanted came first and foremost,(not the sale), and once the sale was made,assuring us that the Lexus service would continue throughout the length of our lease. Alan & Janet Ford More