Stevinson Lexus of Lakewood

We have used Stevinson Lexus for the past eleven years for the service of our two Lexus models. Last week both were traded in for a new 2013 Rx350. Matt Logue was the sales representative with whom we e for the service of our two Lexus models. Last week both were traded in for a new 2013 Rx350. Matt Logue was the sales representative with whom we engaged in the entire process. We could not have asked for a more friendly and understanding person for this transaction. He listens well and responds with understanding and a non-pressure style that was most welcome. He was a friend from the start and remains so. There was an immediate comfort zone with Matt realizing that he truly was interested in our welfare more than making a sale. He approached us with integrity and an earnest desire to accommodate our needs. There was no pressure from him; only to do right by us. Matt is a true ambassador for Stevinson. His caring demeanor shined through in all that he did for us exemplifying a work ethic we truly admire. More

Paul Genest was the best service advisor I have ever had the pleasure of working with at any dealer. The work that needed to be done was extensive and the news was not always good. Regardless of the messa the pleasure of working with at any dealer. The work that needed to be done was extensive and the news was not always good. Regardless of the message Paul was very communicative and made himself available to find a way to make it work for me. The car is fixed and I am back on the road. Thanks to Paul I trusted that the right work would be done and at the end of the day I would be happy with my Lexus again. More

I still have a difficult time understanding how a brake job service recommendation by Paul Genest on our 2007 Lexus IS 250 lead us into purchasing a new 2014 IS 250 F Sport, but Shirley and I truly express job service recommendation by Paul Genest on our 2007 Lexus IS 250 lead us into purchasing a new 2014 IS 250 F Sport, but Shirley and I truly express our "highest compliments" once again to the winning team at Stevinson Lexus. Brent Turner exceeded our expectations as a qualified "sales master" going beyond the call of duty to satisfy our new car purchase. William Johnson, and Ryan Watson stepped in during the sales process to assist with the smooth sales transition, and not to mention Andrew Lovato for his patience showing us the vehicle options. We were impressed with the opportunity to shake hands with Kent Stevinson at the dealership making it obvious why his sales and service experts are the reason Shirley and I purchased our new Lexus at Stevinson. More

We arrived at Stevenson Lexus dealership after test-driving multiple cars, back hurting, demoralized and weary of the car buying process. I, in particular, dreaded meeting yet another car sales p test-driving multiple cars, back hurting, demoralized and weary of the car buying process. I, in particular, dreaded meeting yet another car sales person and testing yet another car. At the dealership Mo Ozmai greeted us; Mo listened to our concerns and took the “work” out of the car buying experience. Our extended test drive went well, all of our questions were answered kindly and with absolutely no sales pressure. My impression is that these cars sell themselves and the Lexus representative is an informative facilitator to the sale. We are Costco members and easily obtained a Costco quote as well as a fair deal for our trade-in. Mo showed us many features on the car and where he left off Andrew Lovato took over, going over many tech details and always making sure that we understood…and could reproduce…all that he showed us. In the end, we have a beautiful new RX 450h, a new friend in Mo Ozmai and believe me, a friend is the last thing we expected to find in the car buying experience! If we are once again in the market for a new car we will make Stevenson Lexus our first stop. More

I contacted the Costco buying service. Within a half an hour I recevied a call from Stevinson Lexus. Mike Brugmaier called me to introduce himself, asked me what type (model and color) vehicle I was lookin hour I recevied a call from Stevinson Lexus. Mike Brugmaier called me to introduce himself, asked me what type (model and color) vehicle I was looking for, and setup an appointment. Mike was there to meet us when we arrived at the dealership. He had the exact SUV I was looking for. He allowed us to take our time looking at the SUV as he explained the features and answered our questions. We went to Mike's office where he patiently covered all the details of the offer including our trade in. We asked for a few accessories, Mike was able to get them installed that day. Once we decided to buy Mike introduced us to Derek Puckett. Derek worked with us on the financing. He did a detailed job of explaining all aspects of our transaction and made some valid points on the packages. He made the process as painless as possible. Before taking our SUV home Mike spent more time with us by demonstrating all menu features, programmed our bluetooth phones, garage door opener, and gave us more information about the SUV. Mike then gave us a tour of parts/service. He explained hours of operation, loaner program, and complimentary service visits. Mike said "please call me if you have any questions or concerns", that made us feel special. We feel Mike is very knowledgeable about this product and was able to answer all of our questions. He was also able to make suggestions and gave us some alternatives to think about during this process. Throughout the entire experience Mike gave us his undivided attention. He is a true professional! More

Very courteous team. I feel like I got a fair price for my car, that they were honest and forthright with the numbers, and that the dealership genuinely wanted my business. I appreciate that it was not a h my car, that they were honest and forthright with the numbers, and that the dealership genuinely wanted my business. I appreciate that it was not a high pressure atmosphere. More

Steve Svoba gave me info over phone that saved me over $1400, because of his product knowledge and knowing the option combination I desired.was available, ( other dealer did not know) Brenda Petergal , $1400, because of his product knowledge and knowing the option combination I desired.was available, ( other dealer did not know) Brenda Petergal , was very helpful with test drive, showing me new features, and paying close attention to datails. Then Steve and Brenda provided quote with best price without any games or waste of my time (unlike other dealer). This saved me an additional $2000+. Brenda contined with great follow-up and service, and helping to expedite delivery of new vehicle. Michael Tsuji did a very thourough job of demonstrating operation of the gps and computer operation of radio, etc. And he encouraged me to call him anytime with any questions that may arise during actual operation. More

Deian Stoyanov, Andrew Lovato and Derek Puckett were all an absolute pleasure to deal with. I would highly recommend this dealership based on my dealings with these professionals. an absolute pleasure to deal with. I would highly recommend this dealership based on my dealings with these professionals. More

Several months ago I gave Mo the criteria on which I would consider purchasing another Lexus. When he called this week it was exactly what I was looking for. It was good value, low miles and in excell would consider purchasing another Lexus. When he called this week it was exactly what I was looking for. It was good value, low miles and in excellent condition. I had just taken my vehicle in the week before for service and decided I just might keep my 2009 RX350 for another year, but it was hard not to upgrade to this car. Andrew was very thorough and took time to make sure I was familiar with everything, I so appreciate the dealer making sure this feature is included particularily for baby boomers who may not be technically saavy. I have never had a bad experinece at this location in the 2 years I have been visiting the service department and now the sales department will also be added to my list of "must refer". More

My wife and I wanted a Lexus ES300H. We contacted all of the Lexus dealers around the Denver area and decided to buy from Mike at Lexus of Lakewood. His professionalism was unparalleled and his service was the Lexus dealers around the Denver area and decided to buy from Mike at Lexus of Lakewood. His professionalism was unparalleled and his service was excellent. We were able to work out a fair price and his follow up was excellent. More