
Stevinson Lexus of Lakewood
Lakewood, CO
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I had a choice for car of the same price at another dealer. The other dealer was good and the deal seamed great. I visited Mike as Stevenson Lexus and from the moment I started looking at his cars I co dealer. The other dealer was good and the deal seamed great. I visited Mike as Stevenson Lexus and from the moment I started looking at his cars I could tell he was an excellent resource and very knowledgable. The reason I ended up buying from Stevenson was solely based on my experience with Mike. He worked his tail off to find me a car my wife would be happy with in all aspects and showed me other choices and the pros and cons. He worked his tail off and was always professional and courteous to me and my family. I will indeed by my next car from Mike as he is now a trusted person when it comes to purchases of vehicles. More
Pete Souvall was an absolute pleasure to work with! He is incredibly friendly and helpful in every way possible. If there was a question that he did not know the answer to, he went above and beyond to find o incredibly friendly and helpful in every way possible. If there was a question that he did not know the answer to, he went above and beyond to find out the answer. He was professional, polite, and genuine. I would HIGHLY recommend anybody I know to work with him if they are in need of a car. I also worked with Andrew Lovato for the delivery portion, and he was amazingly thorough, patient, and professional. These two made my car buying experience an absolute pleasure, and I highly recommend them. I briefly met some other employees at Stevinson Lexus, and they were all pleasant and welcoming. I did not feel pressured and felt as though they welcomed me in as their family. Thank you, Stevinson Lexus! More
This dealership is outstanding. They are attentive to every detail. We have purchased 3 vehicles from this dealership and anticipate purchasing all future vehicles. We are still driving our original pu every detail. We have purchased 3 vehicles from this dealership and anticipate purchasing all future vehicles. We are still driving our original purchase of a 2004 Lexus GX470 with over 120 thousand miles. This is due to the excellent service and maintenance we have received on this vehicle from this dealership. We live 250 miles away from the dealership but make the drive even for routine oil changes because of the outstanding service we receive. We recently purchased a 2013 GX 460 and Andrew Lovato sat with me for over an hour and a half explaining all the features and changes in the vehicle. He was exceptionally patient and knowledgeable and gets my vote of yet another outstanding employee at this dealership. More
We really had a great experience buying our new car. They had exactly the car I wanted. Matt did exactly what he said he would do. He even went out of his way to deliver the car with a bow on it! The technol had exactly the car I wanted. Matt did exactly what he said he would do. He even went out of his way to deliver the car with a bow on it! The technology person really made sure we new how to work the features in our new Lexus. More
The salesman was very helpful, knowledgable, honest, and never pressured me to make a decision to buy right away. Everyone was very professional and friendly. When I got the car home and couldn't understan never pressured me to make a decision to buy right away. Everyone was very professional and friendly. When I got the car home and couldn't understand something in the manual I called and was put through immediately to Andrew who told me exactly what to do and made it so easy. Also, what may seem like a small detail, but it is really nice to have someone answer the phone. I love dealing with businesses who have an actual person answering their phone instead of the awful voicemail system. I highly recommend this dealership. More
I knew I wanted to look at a Lexus and Stevinson is 2 miles from where I live. I dealt with Deian initially. He let me take the car on a great test drive, on the highway which was very important to me, miles from where I live. I dealt with Deian initially. He let me take the car on a great test drive, on the highway which was very important to me, living near the mountains. He explained a lot about the car and it's mechanics. It turns out the Stevinson was the Lexus dealer that participates in Costco's Auto Program. I then worked with Brenda mostly as she was my Costco contact. Once we came to an agreement on my trade in I felt I got a good price. Brenda and Deian made the car buying experience a good one. Upon delivery Andrew took an amazing amount of time to explain so much to me and answer my many questions. I expect to be talking to him again! All the people that I interacted with provided me with friendly, great service! More
We have been working with Stevinson Lexus of Lakewood for years and find them incredible to work with in both sales and the service department. In every department, we've experienced professional behavior a years and find them incredible to work with in both sales and the service department. In every department, we've experienced professional behavior and great service. We recently bought a new RX 350 from Erica Swopes and had a wonderful experience. She was so engaging and fun from beginning to end through a process that is not always pleasant. In addition, she went above and beyond by answering numerous questions and if she didn't know the answer, she found it quickly and efficiently. We will buy from her again! Andrew also did a thorough job of walking us through all the systems of the car. We felt confident about the new changes from our old RX due to Andrew's knowledge and ability to filter and answer our questions. Our car buying experience at Stevinson was wonderful! More
Matt is a knowledgeable sales consultant who did everything he could to provide me with everything I was looking for in my new car and my car buying experience. It is a bonus that he takes a no-non everything he could to provide me with everything I was looking for in my new car and my car buying experience. It is a bonus that he takes a no-nonsense approach and is easy to work with. I will recommend Matt and Stevinson Lexus to my friends and colleagues. Thank you Matt! Michael Gremley More
I went into this dealership looking to purchase a new vehicle. Many of my coworkers have purchased new and used vechicals from this location and had a lot of positive feedback. Right from the beginning I vehicle. Many of my coworkers have purchased new and used vechicals from this location and had a lot of positive feedback. Right from the beginning I felt very uncomfortable and that I was bothering two of the employees who seemed to be more focused on flirting with each other then helping me find a suitable car. I felt this was extremely unprofessional and I wasn't treated like a customer until I was greeted on the way out by another sales person. Thankfully that person gave me the names of the two employees I had observed acting so inappropriately. Honestly i don't think they even ever noticed me waiting to be helped. Hopefully next time they can keep their personal time out of sight of paying customers.... Very disappointed and will not be back to that location. More