Stevinson Lexus of Lakewood

I was in the market for a new car so I made an appointment with Pete Souvall for May 30, 2013 to look at the Lexus line of cars. I was so impressed with the Lexus RX350 and Pete Souvall the sales appointment with Pete Souvall for May 30, 2013 to look at the Lexus line of cars. I was so impressed with the Lexus RX350 and Pete Souvall the sales person that I took home a new Lexus RX350 car. I had a very enjoyable experience at Stevinson Lexus and my wife and I love our new Lexus RX350. Robert Rhodes 6148 S Balsam Way Unit 321 Littleton, CO 80123 More

I have been doing business with Stevinson Lexus since 2004 and have purchased 4 new Lexus during that period. I worked with only one sales consultant prior to this purchase. That consultant left and was 2004 and have purchased 4 new Lexus during that period. I worked with only one sales consultant prior to this purchase. That consultant left and was replaced by Pete Souvall and what a perfect addition to the sales team he proved himself to be. First and foremost Pete is a professional in every sense of the word and you know that the minute you shake his hand. This sales experience tested the depths of his abilities and patience while we moved through the process. Pete showed he would go to every reasonable length to make the best deal that there was to make and did so without pressure and with the utmost consideration for me and my time. This deal involved two negotiations and two completed deals, one of which did not happen at the last moment because my desires changed. Pete never swayed in his demeanor, professionalism or his desire to make me happy, which ultimately he did and continues to do so. I cannot speak more highly of Pete, when he promises continued excellent customer service, he really means it. That's something you don't find to often these days. You also have to give credit to the Stevinson management team for empowering their people to do what it takes to make the customer happy. More

My purchase of a "pre-owned" Lexus IS-250 was by far the best, friendliest and easiest car purchase I have ever made. The staff at Stevenson Lexus is very professional, well-dressed and have a g by far the best, friendliest and easiest car purchase I have ever made. The staff at Stevenson Lexus is very professional, well-dressed and have a good knowledge of their product. They worked with me to meet my needs and provide me with the type of vehicle I needed. There was no high pressure "up-sell" or "behind the door secret meetings" to determine a price. More

Ultimately, sales consultant, Stephanie Wolkis made my experience positive. Her experience and emphasis on customer service turned a stressful process into an enjoyable process. As a result, Ms. Wolkis experience positive. Her experience and emphasis on customer service turned a stressful process into an enjoyable process. As a result, Ms. Wolkis made me comfortable enough to pull the trigger on a used Saab (not Lexus), even though I had a list of other cars I had planned to check out. Surprisingly Ms. Wolkis said she has been with Lexus only this year, but a prospective customer would not know that upon meeting her. Ms. Wolkis's genuine willingness to help was far more effective than past dealings I have had with allegedly more experienced sales people. This made my car decision much simpler and made my sales experience a 5 star experience. There is a maintenance issue that I must follow-up on relating to the condition of the car at the time of purchase, but so far the dealership has been excellent. To prospective customers looking for financing, I would simply recommend that you research warranty prices and know what you want to buy before walking into finance. There are a laundry list of up-sells (wax, clear coating, gap insurance, car warranty) and all of the legally limiting documents to sign. Overall, I have no major complaints, would do it again, and am particularly grateful to have had a customer-service focused Sales Consultant, Stephanie Wolkis. More

Stephanie was waiting for us and personally led us to Doug Minors office . He had helped us pick out our Lexus early in the week. All paper work was handled quickly but explained thoroughly. The pricin Doug Minors office . He had helped us pick out our Lexus early in the week. All paper work was handled quickly but explained thoroughly. The pricing was extremely competitive. The car was delivered in a beautiful condition. It is a Lexus of course it had to be beautiful. Then Andrew explained all the features of the car in detail. A week later we have not found it feature that was not included in the checklist. We enjoyed our Stevinson Lexus experience and would recommend Stevinson to any one wanting a easy buying experience More

I have the highest regard for both the sales and service staff. They always seem to be professional and willing to go the extra mile to satisfy my car buying and repair needs staff. They always seem to be professional and willing to go the extra mile to satisfy my car buying and repair needs More

Very knowledgeable and helpful sales associate. He listened to my needs/requests and found the car I wanted. He then walked me through the sales process and assisted in the delivery of the new vehicle listened to my needs/requests and found the car I wanted. He then walked me through the sales process and assisted in the delivery of the new vehicle. This was one of the easiest vehicle purchases I have ever made. More

Brent Turner and Ryan Watson got us the exact Lexus RX 350 that we wanted, brought it in from out of state, and wrapped up the entire deal in less than one week. We love our Lexus! This is the second on 350 that we wanted, brought it in from out of state, and wrapped up the entire deal in less than one week. We love our Lexus! This is the second one we've owned. More

Brent Turner made it very easy for us to purchase our new Lexus long distance. We live 75 miles from the dealership! We made arrangements to pick up the car on a Saturday, with my husband signing the paper Lexus long distance. We live 75 miles from the dealership! We made arrangements to pick up the car on a Saturday, with my husband signing the papers while I had a total of 30 minutes to be given a tutorial about the car. Andrew Lovato was ready to guide me through the workings of the car and made everything clear and easy to understand. We were very pleased with our buying experience and love the car. More

I bought a 2013 Lexus RX 350 and I am soooooo happy with the car, the service and the attention that I was given. Thank you to all who assisted in this transaction. It was truly a pleasure and a great exp the car, the service and the attention that I was given. Thank you to all who assisted in this transaction. It was truly a pleasure and a great experience. Thank you! More