
Stevinson Lexus of Lakewood
Lakewood, CO
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I could not have had a better car buying experience. Stevenson Lexus leads the way. Doug's service was exceptional, and if you are looking for the best be sure to ask for him. Stevenson Lexus leads the way. Doug's service was exceptional, and if you are looking for the best be sure to ask for him. More
This is my 2nd car from Stevinson. Everyone involved was friendly and professional. I took the test drive (I bought the same vehicle, just three years newer), we came to a price very quickly. Stevinson me friendly and professional. I took the test drive (I bought the same vehicle, just three years newer), we came to a price very quickly. Stevinson met my needs. More
Hi - we purchased new from Ryan and Matt at Stevinson because of of the offer price, their professional service, and their direct forthright approach. Then, upon closing they improved the overall deal. because of of the offer price, their professional service, and their direct forthright approach. Then, upon closing they improved the overall deal. We are extremely pleased and plan to tell everyone we know. Thank you!! More
I was working with Rob Denniston on a potential sale of my Lexus 400h to Stevinson (which I had originally purchased at Stevinson). We had the normal back and forth over price, etc. and had finally arrive my Lexus 400h to Stevinson (which I had originally purchased at Stevinson). We had the normal back and forth over price, etc. and had finally arrived at a mutually agreeable deal. When I contacted Rob to confirm the deal, he told me that the deal was off; no reason, no contact beforehand to explain a change in the situation, no warning, no nothing. He essentially walked away from a deal that was already agreed to, and didn't communicate any of this until he was contacted. His behavior was completely unprofessional and as a repeat buyer at Stevinson, the only thing I can say for sure is that they will never get my business again, and that I look forward to giving a negative referral to my friends and associates whenever the opportunity presents itself. More
Matt and Colin were incredibly helpful in matching our needs with your options, and helping find us a deal that made sense for what we were looking for. They stayed well beyond closing to get us into our needs with your options, and helping find us a deal that made sense for what we were looking for. They stayed well beyond closing to get us into our new car that night! More
They have tried to make a deal by taking customer's situation and need without giving customer any pressure. Very friendly,wonderful and excellent approach. Actually my wife and I were not ready and d situation and need without giving customer any pressure. Very friendly,wonderful and excellent approach. Actually my wife and I were not ready and didn't have any plan to buy a new car at that day. We just stopped by to take a look and get some idea about new cars.But we accepted their offer because anyway we were going to need a new car in the near future. We bought our old Lexus RX 300 11 years age at this same place. Thanks. More
We have purchased five cars from Stevenson Lexus and continue to come back to them for their professionalism and great customer service. We are made to feel welcome each time we visit. We came in to l continue to come back to them for their professionalism and great customer service. We are made to feel welcome each time we visit. We came in to lease a IS 250 based on an ad. Since the advertised car was not in stock, they honored the same price for the same model that had a few more options. We were in a position to leave without leasing a car unless we got the bottom line deal we wanted. The only reason why we rated a 4 for overall experience, was due to the number of times we had to go back and forth with the "four square" sales tactic which kept us there for hours. We were hoping they would offer us a bottom line deal without the runaround, but in the end, we ended up with a great deal which made the time worthwhile. The sale price was honored, the trade-in value we got matched the highest offer we got from another dealer, and the terms of the agreement met our expectations. We are once again happy customers. Brent Turner was very personable and made the experience pleasant while we waited for the transaction to complete. We were happy to have worked with him and would work with him again. Dan Lather gave us the deal we wanted in the end to make the deal and not lose us as customers. We will return when we are ready to start car shopping again. More
Don Wood was very professional in his role as sales adviser to our transaction. As in any process it is rarely straight forward and Don and the Stevinson-Lexus team worked to find solutions that were a adviser to our transaction. As in any process it is rarely straight forward and Don and the Stevinson-Lexus team worked to find solutions that were amenable. Very happy with both the new LX 570 and the Stevinson-Lexus experience. Thank you. More
Steve Szekula is the MAN! Steve has been a good friend for a long time now. I also have bought cars from him for the past 25 years too. Pete Souvall and Mo Ozmai worked with me on another RX (my third). for a long time now. I also have bought cars from him for the past 25 years too. Pete Souvall and Mo Ozmai worked with me on another RX (my third). This was such an easy experience on my new acquisition. Thanks guys! Also I would like to thank Mike Tsuji for his knowledge on the technical operation of the vehicle. He is a valuable part of your staff. More