
Stevinson Lexus of Lakewood
Lakewood, CO
Filter Reviews by Keyword
By Type
Showing 1,637 reviews
I have been taking my Lexus to Stevenson Lexus of Lakewood for 25 years now and I have always had excellent service from their employees. I highly recommend this dealership. Lakewood for 25 years now and I have always had excellent service from their employees. I highly recommend this dealership. More
Sadly, I felt discriminated against and ignored. I had to beg for loan information. I had high expectations of Stevinson, but the service was terrible. I told the person who recommended them, and I I had to beg for loan information. I had high expectations of Stevinson, but the service was terrible. I told the person who recommended them, and I ended up buying my Lexus from another dealer. Very disappointing. More
I brought my GX in for service July 1 and had the pleasure of working with Erin S. Erin S. is professional, friendly, very efficient and focused on communication. And my wait time was less than expe pleasure of working with Erin S. Erin S. is professional, friendly, very efficient and focused on communication. And my wait time was less than expected which is always a good thing. I purchased my vehicle as new at Stevinson Lexus of Lakewood several years ago and continue to do all my service with them. Although it is not the closest Lexus dealership to me, I will continue doing business with Stevinson for one main reason: OUTSTANDING CUSTOMER SERVICE and as provided by Erin S. I will look forward to working with Erin S. again! More
I had an appointment for maintenance. At 11:00 a:m took 25 mins. Before received any kind of service. Kevin Antonio.Service Consultant resolved the technical problems we had.. He did exce At 11:00 a:m took 25 mins. Before received any kind of service. Kevin Antonio.Service Consultant resolved the technical problems we had.. He did excellent job for us! Then we had the car wash performed took them over hour to wash our car, this is unacceptable to me. Lousy customer service!!! More
Phoenix was my service rep. He kept me informed updated and explained all of the services provided and recommended. My car is well taken care of. He kept me informed updated and explained all of the services provided and recommended. My car is well taken care of. More
Great service. Friendly, responsive, and I love the online status updates and video of what needed to be replaced in my car. Friendly, responsive, and I love the online status updates and video of what needed to be replaced in my car. More