Stevinson Lexus of Lakewood
Lakewood, CO
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I have purchased several Lexus from Stevinson and had good success with all of them. Both sales and service have done well. The last 2 that I purchased, my salesman was Mike Bergmier. I had a little t good success with all of them. Both sales and service have done well. The last 2 that I purchased, my salesman was Mike Bergmier. I had a little trouble with my bluetooth and Mike came to my office and fixed it, very impressive, Paul Guernsey More
Lexus is the best car that money can buy. Part of the reason that is the case is because of their level of customer service. I'm in a high touch customer service business and realized that there are few reason that is the case is because of their level of customer service. I'm in a high touch customer service business and realized that there are few business where anyone even cares about keeping the customer and exceeding their expectations. Stevenson has done so which is why I have purchased my last 2 cars from them and specifically from Doug Minor. I have and will refer anyone who asks to Stevenson. More
I have worked with Stevenson exclusively over the last 20+ years. In that time I have purchesed 8 lexus, almost one of every model available. There was a time when I had two at one time. Also, with all th 20+ years. In that time I have purchesed 8 lexus, almost one of every model available. There was a time when I had two at one time. Also, with all the transactions, I have only delt with two sales representives. The first one moved out of the state, and the present one is still at it and has represented my interest to my complete satisfaction. Further, the dealership has been extremely professional and easy to work with at all times. More
My whole expirience with Stevinson Lexus and our Sales Consultant Shelby Antener was fantastic. We live approximately 90 MIles away visited them twice and there were no hiccups with the deal. Shelby rep Consultant Shelby Antener was fantastic. We live approximately 90 MIles away visited them twice and there were no hiccups with the deal. Shelby represented herself very professionally and friendly. The dealership management was honestlly very amicable in meeting our bottom line price and even arranged for a lower financing rate. I have brought approximately 11 vehicles and this has far been the best deal I have ever gotten. This was definately a WOW expirience. Thanks More
I would definitely recommend purchasing a car at Stevinson Lexus, and particularly from Mike Ayres. Mike was extremely knowledgable about the vehicle, friendly and attentive - and not a high pressur Stevinson Lexus, and particularly from Mike Ayres. Mike was extremely knowledgable about the vehicle, friendly and attentive - and not a high pressure salesperson. I loved that since I'm in sales too. I got a great deal on my new RX450h, a generous trade allowance, and the whole transaction was done in about two hours (including finance)! It is the best car buying experience I have had in a long time. Their parts and service departments are also top notch. More
My family has been working with Doug Miner for over a decade. It is because of him that we continue to return to Stevenson Lexus of Lakewood to purchase our new cars. He is the epitome of a professiona decade. It is because of him that we continue to return to Stevenson Lexus of Lakewood to purchase our new cars. He is the epitome of a professional within the car industry. He is honest, trustworthy, extremely knowledgable, always has a smile on his face, and makes us feel like we are "family". We would not go to any other salesperson to buy a car, either new or used. When we have gone to other people in the past it always turned into a major disaster therefore dealing with Doug has always been very pleasant and painless. The car industry would greatly improve if all salespeople had the integrity and personality that Doug Miner consistently portrays. Kudos to Stevenson for hiring the consummate salesperson. And thank you Doug for not only being there for us when we need new cars but for your friendship over the years. More
The sales people are very professional and are there to answer all of your questions without being to overbearing. I never felt pressured to buy. Thats part of the reason for buying from Stevinson but the answer all of your questions without being to overbearing. I never felt pressured to buy. Thats part of the reason for buying from Stevinson but the other part that is over maybe bigger concern is the quality of their service writers and technicians. You are truly made to feel important when you drop your vehicle off and they always keep you aware of the progress and the approximate time remaining until completition. I would have a hard time going anywhere else to buy a Lexus. More
First, the sales person, Mike Burgmaier, provided excellent service, a natural warm personality, and in depth knowledge of the vehicle inventory and specific details. Secondly, the entire staff has excellent service, a natural warm personality, and in depth knowledge of the vehicle inventory and specific details. Secondly, the entire staff has proven to be receptive to questions, setting up service appointments and carrying out maintenance required. When a staff makes their work look easy and provides results that is a sign of a professional. Rich Sachoff More
Best car I have ever owned. Couple of the options I picked I would not do again, though. Service department has been excellent - friendly, attentive, thorough. Cost of routine service is high. Charge f picked I would not do again, though. Service department has been excellent - friendly, attentive, thorough. Cost of routine service is high. Charge for loaner cars should be based on mileage driven - not a flat fee. More
I have had a relationship with this dealership in the past and have been very satisfied with all of my previous transactions. Doug Minor was extremely helpful through the whole purchase process with goo past and have been very satisfied with all of my previous transactions. Doug Minor was extremely helpful through the whole purchase process with good follow-up and knowledge of my vehicle. I would highly recommend him and the Stevinson dealership. More