Stevinson Lexus of Lakewood

I gave Stevison Lexus all 5 stars in large part as a reflection of the job that Graig Bluhm did as my Salesperson. Craig is one of the best Salespeople I've had in any business. Craig was extrenely he reflection of the job that Graig Bluhm did as my Salesperson. Craig is one of the best Salespeople I've had in any business. Craig was extrenely helpful in the purchasing and negotiating of my Lexus IS 350. What I particularly liked was his openness and friendliness,it was like working with an old friend. The best part about it was that Craig was very genuine. Being a former salesperson myself, with a stint in autmotive sales, I felt that the entire dealership was sincere in working with and helping the customer. The dealership, I'm happy to stay, is full of sincere people and truly interested in my satisfaction; that I got a fair deal and a deal I was comfortable with. Craig was particularly genuine and interested in getting a car and price point I was comfortable with. Too often companies are only inerested in getting as much money as they can for a car, without an interest in the long term relatioinship with the customer. The dealership and my salesperson were able to make things happen, even with a very dificult situation that I found myself in before I walked in the front door that I'll keep to myself, but was not tied in to my credit. There were no see the Manager games or other games, and I found myself comforable almost as soon as I walked in the front door. As per reputation the lexus is a fine car. Craig was easy to each before and after the Sale, always answering his phone right away, without days of phone tag. I'm a "car person" and too mny im I feelthatI kno more thsan my salesperson. Whoever hired anice and knowledgeable like Craig did a great job in finding this kind and knowledgeable Salesperson! More

I was on my way to purchase a used Mercedes from another dealship where I bought my last car. I had already test driven the Mercedes and had discussed terms which I was comfortable with. On the way to final dealship where I bought my last car. I had already test driven the Mercedes and had discussed terms which I was comfortable with. On the way to finalize the purchase I stopped by to talk to Mike Burgmaier because we had purchased my husband's Lexus LX470 from him. Because of Mike's extremely valuable knowledge of the various cars I had looked at, I was able to make a confident decision to buy from him. I left that night with a great looking RX330. I never felt pressured by him. He makes you feel like he is working for your best interest. I felt he was providing me with facts I needed and the service I appreciated. I had already made up my mind on the other car and he changed my thinking because of the trust I felt with his knowledge and superior customer service. CHowlin More

I made a trip to Stevinson Lexus of Lakewood because I was in the market for a GX470. I was skeptical because I was not sure what the salesperson, dealership, or the car would be like. Now I am happy to was in the market for a GX470. I was skeptical because I was not sure what the salesperson, dealership, or the car would be like. Now I am happy to report that it turned out to be a very pleasant experience. My first trip was just to look at the various vehicles. I explained to our salesperson Mike the specs (including price range) for the vehicle I wanted. He was good about staying in touch and a week later he called me to come look at a nice GX470 that had recently been traded. The entire process was painless and without pressure. Mike must have done his homework because he gave me a full history of the vehicle and then I got to take it for a test drive. After all my questions were answered we sat down to discuss the purchase. The car was provided to me in great shape. Mike also kept his promise to get some items that I had requested during the test drive. I really appreciate Mike’s honesty, follow through, experience and great customer service. I just want everyone to know that if you are planning on purchasing a Lexus or any vehicle, it would be in your best interest to talk to Mike Burgmaier. More

I had the best experience I've had in buying a car. Don Wood was so enthusiastic and knowledgeable about the vehicle. He went out of his way to make sure I was given as much information as possible and h Wood was so enthusiastic and knowledgeable about the vehicle. He went out of his way to make sure I was given as much information as possible and he always returned my calls immediately even during his time off. The overall feeling of the dealership was fantastic and they made me not want to ever go anywhere else for service or sales. Don and everyone treated me with so much honor. I really enjoyed being there and look forward to going back and seeing everyone again. There also was no pressure felt with my purchase. I did exactly what I wanted to do and of course, Don assured me the Lexus couldn't be beat by any other car. I'm so happy with my new car and very happy that I bought it from Don. I've never worked with anyone so laid back and easy to talk to. I honestly didn't want to leave once I bought the car. Thank you for having great people like Don in the sales department. He made my car buying experience terrific! Nancy Hemstad More

This is my second time purchasing a vehicle at Stevinson and they exceeded all my expectations from a dealership. I had a trade and wanted to purchase a used vehicle there. The salesperson, Craig Bluhm, kn and they exceeded all my expectations from a dealership. I had a trade and wanted to purchase a used vehicle there. The salesperson, Craig Bluhm, knew my needs and he handled the whole process pretty well and I felt good after all the deals are said and done. I would recommend Stevinson Lexus to anyone who is in the market to purchase a new or used vehicle. More

I believe that having a very open dialogue, trust, and demonstrating a sincere desire to create a personal relationship... is an art. Gary and Craig are accomplished in this art. They will generate custom demonstrating a sincere desire to create a personal relationship... is an art. Gary and Craig are accomplished in this art. They will generate customer loyalty, a close relationship, and respect that not only leads to repeat sales; but also referrals. Obviously, they reflect managements desire to build a great working relationship with customers and genueinely believe that this will be a competitive advantage. It is easy for me to say that I will now tell everyone about Stevinson... a great experience. More

Mike made our experience of buying our 450h a pleasure. He was well informed, friendly and respectful. He represented the dealership well and is already a major reason we will stay with Stevenson Lexus lo He was well informed, friendly and respectful. He represented the dealership well and is already a major reason we will stay with Stevenson Lexus long term. The dealer's service is a significant advantage over other area dealers. Mike was exceptional in all respects. More

Craig was incredible! I had had a previous problem with a Stevinson dealership but Craig changed my mind about them when I bought my Lexus LX470. I bought the car while my husband was out of town and Crai a Stevinson dealership but Craig changed my mind about them when I bought my Lexus LX470. I bought the car while my husband was out of town and Craig answered all of my questions as well as my husband's questions over the phone! I highly recommend working with Craig. More

Mike Burgmaier sold me a Lexus GS. He was very professional and was able to find the perfect car for me, out of state, yet offer a very fair price. The deal went very smoothly and the entire car professional and was able to find the perfect car for me, out of state, yet offer a very fair price. The deal went very smoothly and the entire car buying experience was unusually pleasant. I would definitely recommend Mike. More

This is the second car we have purchased from Mike Bergmaier. They don't come any nicer than Mike. He always remembers who we are. Mike is very knoledgable about the cars and we feel we got a great de Bergmaier. They don't come any nicer than Mike. He always remembers who we are. Mike is very knoledgable about the cars and we feel we got a great deal with our purchase. We traded in a vehicle and were offered more at Stevensons than any other place. When you have an issue that needs to be handled with the service. Mike is always quick to get me in and out. I will definitely be back when I'm ready for a new car again. More