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Stevinson Lexus of Lakewood
Lakewood, CO
1,443 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,443 reviews
January 15, 2023
We are OVER THE MOON APPRECIATIVE of the kindness and first-class service we received from Danny & Betty late into the evening last night as they helped my young adult son navigate his first car purchase first-class service we received from Danny & Betty late into the evening last night as they helped my young adult son navigate his first car purchase at a dealership. They were patient, funny & understanding! We are so thankful we met you and will send all of our friends & family there to the great Stevinson family of dealerships! Was soooo refreshing! Thank you BIG Danny! More
by Stephanie P
Employees Worked With
Danny and Betty!!!
November 01, 2022
I didn’t think I could buy a car because of my credit. Andrew and Jessica came through and helped me get my first car. Thank you both so much for your help! Andrew and Jessica came through and helped me get my first car. Thank you both so much for your help! More
by Ernvolvo
Employees Worked With
Andrew Lovato
October 21, 2022
Won’t take a deposit or let you complete financing on a vehicle remotely. They will however start the loan process, let you buy a plane ticket, then sell the vehicle out from under you.. worst dealership e vehicle remotely. They will however start the loan process, let you buy a plane ticket, then sell the vehicle out from under you.. worst dealership experience yet and definitely not to Lexus standards. More
by Stom
Employees Worked With
Alejandro
September 21, 2022
Don't purchase a vehicle from them. I purchase a new GX460 and purchase window tint. Had issues with the tint, they said it was something they would fix. Said my seat belt caused the sm I purchase a new GX460 and purchase window tint. Had issues with the tint, they said it was something they would fix. Said my seat belt caused the small round holes in the window tint. Took no responsibility for bad labor or defective tint. Take your money and service somewhere where they will make it right. More
by SamuelelaraSam
Employees Worked With
Jessica Haskins
August 20, 2022
Your reviews are decidedly bogus. I, along with others who have bought Lexus vehicles from this dealership recently, commiserate about our shared poor sales experiences I, along with others who have bought Lexus vehicles from this dealership recently, commiserate about our shared poor sales experiences More
by indepcontractor
Employees Worked With
Mike Burgmaier
August 04, 2022
Recently had an issue with my NX 200T (rare occurrence in my 10 year/4 Lexus autos experience). Staff was exceptionally helpful. Issue ran into parts availability delay - understandable. Staff informative an my 10 year/4 Lexus autos experience). Staff was exceptionally helpful. Issue ran into parts availability delay - understandable. Staff informative and offered a 1600 mile RX loaner. I cannot say enough about their informative, personal and helpful service. This is why I have bought 4 Lexus autos - and at Stevenson. Kudos. Looking at you Derick. ;-) More
by tjohnst55
Employees Worked With
Derick Carrera
March 29, 2022
I went to Stevinson Lexus of Lakewood for a radiator fluid leak. My main complaint was that my car was running cold. They just brushed it off and charged me $150 to look at the car. They told me it was fluid leak. My main complaint was that my car was running cold. They just brushed it off and charged me $150 to look at the car. They told me it was a cracked radiator. $1200 later, the problem still exists. I took my is300 to another shop and they said I need a new thermostat (which I told them). This most likely caused the leak. Furthermore, I told them to inspect my brakes. They said they were fine. Well, now 3 months later I need new pad AND rotors. I am beyond dissatisfied. I my car has been serviced there since 03. No longer will they get my or any of my friends/family’s business ever again. More
by rhanechak
Employees Worked With
Paul Genest
March 10, 2022
Mike B. is awesome. This was our 2nd purchase with Stevinson Lexus and Mike was our salesman on both. He has shown a willingness to meet our need above and b is awesome. This was our 2nd purchase with Stevinson Lexus and Mike was our salesman on both. He has shown a willingness to meet our need above and beyond any sales person we’ve ever worked with in all our years purchasing vehicles. His communication is excellent and we appreciate his commitment to follow through. We trust Mike which usually doesn’t happen in the car industry. Our last deal was put together while I was at work and my wife was the only one of us there but Mike heard what we wanted and put together a fair deal. Which even got us 4 grand in equity for our trade in which btw we bought from Mike the last time. All in all Mike is great salesman because he is a great person. We will be back and Mike will be our guy. Thanks again for everything and also we love our new GX More
by Jvelis303
Employees Worked With
Mike Burgmaier
