Stevinson Lexus of Lakewood
Lakewood, CO
Filter Reviews by Keyword
By Type
Showing 1,759 reviews
Your service person, Erin, was excellent in all aspects of dealing with the issue I came brought my RX350 in for. In 1.5 hours the problem was resolved & Erin worked out a good price for the work performed of dealing with the issue I came brought my RX350 in for. In 1.5 hours the problem was resolved & Erin worked out a good price for the work performed. She also introduced me to your hybrid model since she saw I was interested in them while waiting. Erin by far was the best service advisor Iāve had in the 10 years of doing business with you. My compliments!! More
I have been going to Stevenson Lexus for service for a little less than five years. I am always impressed by the friendliness and the professionalism of the people who work in the service department. They little less than five years. I am always impressed by the friendliness and the professionalism of the people who work in the service department. They give me step to step information about how my car examination is going, and I always feel like Iām treated fairly. More
I recently took my wifeās car to the dealership for a coil issue. Unfortunately, the service advisor was unresponsive throughout the process. After picking up the vehicle, I noticed two rock chips on the coil issue. Unfortunately, the service advisor was unresponsive throughout the process. After picking up the vehicle, I noticed two rock chips on the windshield that hadnāt been there before. They were quite noticeable and concerning, especially since there was no mention of any damage during the service. I reached out to the dealership multiple timesāboth by phone and emailābut never received a response. Given the lack of communication, the unaddressed damage, and the overall disregard for customer concerns, I felt it was important to share this. My service experience was very disappointing More
I just purchased my third Lexus. Stevinson Lexus of Lakewood has been my preferred dealership for the past 12 years. Pete, my salesman did a wonderful job. He is very knowledgeab Stevinson Lexus of Lakewood has been my preferred dealership for the past 12 years. Pete, my salesman did a wonderful job. He is very knowledgeable and so easy to work with. He got me into the perfect car and continues to answer my questions and provide service when needed. His response time is very quick. I am delighted with my car and with Stevinson Lexus! More
Iāve been coming here for a couple years now and every single service advisor has been fantastic although somehow, John L. has exceeded all them lately. I drive up from Castle Rock so I have a couple of d single service advisor has been fantastic although somehow, John L. has exceeded all them lately. I drive up from Castle Rock so I have a couple of dealership options closer to me but the 40 minute drive is worth it now that Iāve had John helping me out the last handful of times. Heās extremely efficient, friendly, and thorough and only suggests things that make sense. Itās rare to work with a service advisor that truly has your best interest in mind. More
I had the opportunity to work with Mr. Van Tran who was very good to work with. I just wish that Asbury would spend more money on a waiting room attendant and better snacks - the least th Van Tran who was very good to work with. I just wish that Asbury would spend more money on a waiting room attendant and better snacks - the least they could do for the money spent on service. More














