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Stevinson Lexus of Lakewood

Lakewood, CO

4.8
1,759 Reviews

801 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 1,759 reviews

July 13, 2025

Your service person, Erin, was excellent in all aspects of dealing with the issue I came brought my RX350 in for. In 1.5 hours the problem was resolved & Erin worked out a good price for the work performed More

by philipweiner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
July 13, 2025

Great service, loan vehicle was provided. Service provider Erin was very professional, kept me updated More

by nymme57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin, five stars
July 13, 2025

I have been going to Stevenson Lexus for service for a little less than five years. I am always impressed by the friendliness and the professionalism of the people who work in the service department. They More

by dianebuckalew42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy, service
July 13, 2025

I recently took my wife’s car to the dealership for a coil issue. Unfortunately, the service advisor was unresponsive throughout the process. After picking up the vehicle, I noticed two rock chips on the More

by Sdiop0105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Van Tran
Jul 31, 2025 -

Stevinson Lexus of Lakewood responded

Thank you for bringing this to our attention. I’m truly sorry to hear about the lack of communication you experienced and the damage to your vehicle that wasn’t acknowledged or addressed. That’s not how we aim to treat our guests, and I completely understand your frustration. I will be contacting you directly, but please feel free to reach out to me at your earliest convenience as well. I’d like the opportunity to speak with you and make this right. - William Johnson III, General Manager, (303) 277-9339

July 11, 2025

The service was on time and I waited less time than they thought! They explained everything to me! Great service!!! More

by dscods58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin in service! 5 stars
July 10, 2025

Stevinson Lexus of Lakewood has top tier customer service and are very understanding of financial hardships and unexpected predicaments. More

by briannanl07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoenix Chu
July 09, 2025

I just purchased my third Lexus. Stevinson Lexus of Lakewood has been my preferred dealership for the past 12 years. Pete, my salesman did a wonderful job. He is very knowledgeab More

by gailcarlsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Puckett, Pete Souvall
July 09, 2025

Had the oil changed and the front end aligned. Use the discount coupon that was sent to me to help with the costs. More

by Sarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoenix Chu
July 07, 2025

I’ve been coming here for a couple years now and every single service advisor has been fantastic although somehow, John L. has exceeded all them lately. I drive up from Castle Rock so I have a couple of d More

by Andi H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John L.
July 06, 2025

I had the opportunity to work with Mr. Van Tran who was very good to work with. I just wish that Asbury would spend more money on a waiting room attendant and better snacks - the least th More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Van Tran
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