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Stevinson Lexus of Lakewood

Lakewood, CO

4.8
1,738 Reviews

801 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 1,738 reviews

January 16, 2026

Service department is generally quite efficient & professional. Sales department needs serious work on communication. Long story short, I "ordered" a car in September & received conflicting info ov More

by sallyhans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phoenix Chu
Jan 22, 2026 -

Stevinson Lexus of Lakewood responded

Thank you for sharing your experience and for acknowledging the efficiency of the service department. It’s understandable how frustrating it would be to receive conflicting information over several months when trying to secure a vehicle, especially after positive past experiences. Breakdowns in communication can quickly overshadow what should be a straightforward process. Your feedback about sales communication is important and will be reviewed internally. If you’re open to it, we’d appreciate the chance to talk through this directly. - Joey Guajardo, Service Manager, (303) 273-5141

January 15, 2026

Long time Stevenson Lexus customer, our 4th vehicle, and soon to be a 5th (see you in March Han). Always personal, friendly and professional service. I believe it was our 2nd time with Amber as our agent. E More

by tjohnst55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Sliter
January 13, 2026

Thank you Erin. You make Lexus service shine. Car is running fine. Happier with the car. More

by mhayashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
January 11, 2026

Sales team did a nice job showing the car. Finance director was upset and didn’t even shake my hand because I didn’t purchase an extended warranty More

by Dan Hoffart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Amaya, Jessica Haskins
January 09, 2026

Been a long time customer due to their excellence in customer service . Efficiency and professionalism. More

by Marisdiaz2142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoenix , Paul Genest, Dwaine Croft, Amber Sliter
January 06, 2026

This is my third Lexus purchase and the process went smoothly. Special acknowledgement to Hayat Mohammed, my salesperson, for her help. More

by jameshasty
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Puckett
January 06, 2026

Danny Gstalder was EXCEPTIONAL! !!!! He nade our transaction very pkeasant:) Buying a car us never fun, his professionalisum made all the diff. More

by Deborah Sacks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Gstalder
January 03, 2026

Convenient location and easy to work with staffs. Erin is wonderful! She checked in with us and inquired the time we were heading back. She ensured my car was charged and washed. More

by Chelsea
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
January 03, 2026

The staff at Stevenson have always been helpful on my new and used vehicle purchases and service is prompt and easy. Erin was polite and professional!! More

by Rick
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erin, Mike Parmakian
December 31, 2025

Stevenson had a number of colors of the car we wanted. They also had a price we were willing to pay. More

by Llnath
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Haskins, Mike Parmakian