
Stevinson Lexus of Lakewood
Lakewood, CO
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Extraordinary customer service Mike Burgmaier provided extraordinary service - above and beyond what was expected. His 18 years of professional experience with Lexus were evident in Mike Burgmaier provided extraordinary service - above and beyond what was expected. His 18 years of professional experience with Lexus were evident in everything he did for me. I am very grateful. More
Awesome dealership Bought a used SUV from Stevinson. Had some issues with the vehicle and they where willing to help make it right. Steve did an amazing job to get the Bought a used SUV from Stevinson. Had some issues with the vehicle and they where willing to help make it right. Steve did an amazing job to get the deal we needed with our trades. Stevinson is a top notch dealership. I would buy again in a heartbeat. If you need a vehicle, go talk to Steve, he will make the deal right. More
Outstanding Experience My wife and I had a wonderful car buying experience working with Steve Sumner to purchase our new 2015 Lexus ES 350. Steve was very professional and My wife and I had a wonderful car buying experience working with Steve Sumner to purchase our new 2015 Lexus ES 350. Steve was very professional and knowledgeable about the product and was so easy going during the process that it seemed like we had been friends for years. Andrew Lovato was super helpful in setting up the bluetooth for the phones and his follow-up call the next day. Stevinson Lexus knows how to present the product and their staff is courteous, knowledgeable and ready to help in any way they can to make not only the buying experience great but the follow-up care as well. We would recommend this dealership and Steve Sumner highly. Fantastic car buying experience all the way around. More
Great Customer Service I recently bought a new car, RX350, after 12 years of driving a Toyota Highlander. I dreaded the process, but Mike Burgmaier answered questions and he I recently bought a new car, RX350, after 12 years of driving a Toyota Highlander. I dreaded the process, but Mike Burgmaier answered questions and helped me through the process with courtesy and no pressure. Thank you. More
A great experience My wife and I had an exceptional experience working with Brent Turner in purchasing our CPO 2012 Lexus RX 350. Brent was extremely knowledgeable of t My wife and I had an exceptional experience working with Brent Turner in purchasing our CPO 2012 Lexus RX 350. Brent was extremely knowledgeable of the product line, explained everything in detail, and worked with us in coming up with a good trade-in value for our vehicle. He managed the buying process with great care...no pressure, very fair and conscientious. This was our first buying experience with a higher end vehicle. Brent truly represents the quality of Lexus. When we picked up our vehicle we were given a tutorial by Andrew Lovato. What a nice surprise, and another plus for Stevinson Lexus. Great and thorough job! We'e definitely recommend this dealership, and Brent Turner specifically to our friends. More
Excellent experience Pete Souvall did an excellent job working with me on a deal via email. Very accomodating with how I prefer to negotiate and made me feel good about t Pete Souvall did an excellent job working with me on a deal via email. Very accomodating with how I prefer to negotiate and made me feel good about the deal every step of the way. The 2014 IS looked stunning when Pete pulled up with the vehicle and could not be any happier. The experience won me over and will make sure I get my Lexus' here going forward. More
Another flawless experience at Stevinson Lexus I purchased an RX300 from Stevinson in 2001, and had a great experience with their service department for the last 14 years. After 260,000 miles I dec I purchased an RX300 from Stevinson in 2001, and had a great experience with their service department for the last 14 years. After 260,000 miles I decided it was time to trade in the RX, and I wanted to consider a GX460 because my family has grown. I knew I would buy from Stevinson Lexus of Lakewood again, it was just a matter of timing and finding the right car. Derek helped me find a used GX in my price range, and then handed me off to Brent to handle the details. Brent did a wonderful job of navigating the process for me without making me feel pressured. He even let me test drive the car overnight, and then had the paperwork ready for me when I came back the next day. The process was painless and enjoyable. The GX is in perfect condition, still under warranty, and I couldn't be happier. Thanks, Brent and Derek! More
Never knew buying a car could be so easy! After having a horrible experience with another Lexus dealer in town (who tried to hard sell and push me into a deal I didn't want), I wasn't sure wha After having a horrible experience with another Lexus dealer in town (who tried to hard sell and push me into a deal I didn't want), I wasn't sure what to expect from Stevinsons's Lexus. Thankfully it was a wonderful experience - everyone was friendly and our sales guy, David Corsivo, could not have made the experience any better. He was attentive, patient, knowledgeable and a joy to work with. As he told us afterwards, he "tries to sell the cars like someone he would want to buy from". He made the buying experience a very easy one, and worked hard to make it a win-win scenario, even offering to drive the car himself to me the next day. All in all, I don't know that I can give a better endorsement than to say that it made the car buying experience an actual enjoyable one. I highly recommend Stevinson's. More
Jacqui Quinn is the BEST! if you're shopping Lexus in the Denver area, look Jacqui up.....you won't be disappointed. Very helpful and a joy to be around. if you're shopping Lexus in the Denver area, look Jacqui up.....you won't be disappointed. Very helpful and a joy to be around. More
Great Experience At Stevinsen Lexus We were looking to lease a new SUV and had narrowed our search to three: Lexus 450h, Porche Cayenne and Mercedes Blue Tec. We bought the 450h from P We were looking to lease a new SUV and had narrowed our search to three: Lexus 450h, Porche Cayenne and Mercedes Blue Tec. We bought the 450h from Pete at Stevenson Lexus and here is why. In a nutshell, the service we got from Pete, the price and follow up were fantastic. On the other hand, the customer service we got from the Porsche rep was condescending and arrogant, not to mention Porche doubles the price of the car when you add on the same options that come with the Lexus. The price of the Porsche shot up from a "come-on" base price of about $59,000 to over $100,000 if you wanted leather interior. Really! The Porsche had a nice ride but poor instrument panel and difficult to see out the back window. Customer service did not help there either!. Now for the Mercedes. No way. We too our 550SL for service to fix the trunk latch to Westminster Mercedes and asked for a Blue Tec loaner to compare. What a nightmare. Nine months ago we the same dealership charged us $1,600 to replace the lock. The lock did not last so we took it back. The part was still under warranty. But........they claimed it was a new problem. This time, another quote for $1,600 (which they did reduce by $200) to fix the "vacuum" system. They swore up and down that the problems with the trunk lock were different, even though this car has only 15,000 miles on it! It took them a week to finish the work and get us our car back. We were not even given a Blue Tec; instead they gave us a crappy GLK, which was a huge NO. Never again for Westminster Mercedes and never again for a Mercedes Benz because they did not stand behind their product. Now for Pete at Stevinson Lexus. What a huge difference in service, pricing and the vehicle we bought. When they learned we were not going to trade in our old car and giving it to our kids, they offered to do some service work on the old car for a nice discount. They did not have to do that. They had a technician spend over an hour with us going over all the electronics on the 450h, which is a fantastic car by the way. It has plenty of zip and power. The Porsche may have had a little more soup, but not appreciably so and certainly not enough to justify a $50K price bump! The Mercedes GLK was a dog in our opinion. Who knows about the Blue Tec, but we don't recommend risking the way Mercedes treats you when you pay huge dollars for their cars. If you want a nice car, a very good price and great customer service, go see Pete at Stevenson Lexus. More