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Stevinson Toyota West

Lakewood, CO

4.3
5,561 Reviews

780 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 5,561 reviews

August 26, 2025

Excellent service, didn’t feel overwhelmed or rushed in deciding what was needed. Rental car was perfect. More

by Smdoudna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex MacRae
August 25, 2025

Excellent service employees! My 4Runner service. took some time and I was offered Lyft ride home More

by rubygibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Popanda, Stevinson Toyota West
August 25, 2025

Jorge made me feel like the only customer, attentive, a fabulous communicator, and an all around great guy! More

by juliearodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge weiss
August 25, 2025

Have had previous experience with dealership and a year later, another vehicle, same excellent attention to detail. Glad they are in the area. 🎉 More

by Tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Service and Hunter in Parts, Brian Ballard
August 25, 2025

The dealership was professional and organized. The financial department was helpful (even though we paid cash). They had a good selection of cars and we test drove a few. We purchased a used car w More

by Macm410
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John LaRocca (sales) Gray Thompson (finance)
August 24, 2025

Friendly service, knowledgeable, relatively accurate on time if you make an appointment and appreciate the transparency of what stage your vehicle is in. More

by loribg1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
August 24, 2025

The customer service was professional and they had my vehicle in and out in a relatively short time period. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan , Stevinson Toyota West
August 24, 2025

The check in tome and effort has been improved substantially. The service was completed in a reasonable time frame. Everyone was friendly and professional. More

by 18wheelteal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance barns, Mike Hashman
August 23, 2025

Went in for oil change at 12noon. Was told it was 3.5 hour wait due to 3 techs that called out so I made an appointment for the next day at 2:30pm. I was told the wait was 2 to 2 1/ More

by sheilahroenfeldt
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase and Jorge
Aug 27, 2025 -

Stevinson Toyota West responded

Sheila, thank you for sharing your experience—it’s frustrating to schedule a service only to end up facing long delays and unclear expectations. I can see how the wait time and conflicting updates didn’t meet your expectations, especially when you’ve had better interactions with other departments. It’s helpful to know where we’re falling short, and your input is a reminder we need to better align our communication and service consistency. If this hasn’t already been discussed with me directly, please feel free to reach out—I'd like to personally follow up and ensure we improve. - Bill Benson, Service Manager, (720) 249-1512

August 23, 2025

Check-in was fast and efficient. Arranged transportation when service was going to be delayed due to staffing. The service was completed at the end of day and Alex stayed an extra 10 More

by krentelgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex MacRae
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