Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Stevinson Toyota West
Lakewood, CO
5,589 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 5,589 reviews
September 15, 2025
Took 5 months to repair a car with less than 5000 miles on it. Had to pay full car payment for all 5 months with a non functioning vehicle, no rental car even though it was manufacture warranty, Two months on it. Had to pay full car payment for all 5 months with a non functioning vehicle, no rental car even though it was manufacture warranty, Two months with zero communication. Manager of service said “we are representatives of Stevinson not Toyota so we can treat you however we want.” Ignorance is top tier here! Never get your car repaired at Stevinson! Go to groove toyota, they had to help me by getting corporate involved to get my car fixed after 5 months More
by Coryv11
Employees Worked With
Blaine 0, Rick Popanda, Ken Traughber, Stevinson Toyota West, Jeff Tossie, Brian Ballard, Alex MacRae, Brandon Anderson, Mike Hashman, Brian Patton, Cristian Vasquez
September 15, 2025
Service department used to be good. Recent visit was very disappointing. I made an early appointment and showed up early, my vehicle wasn't even looked at after 2 hours. My vehicle had Recent visit was very disappointing. I made an early appointment and showed up early, my vehicle wasn't even looked at after 2 hours. My vehicle had an advanced diagnostic code and I was told it would be $200 minimum. I asked to speak with the technician doing the work and was told they don't do that. I got frustrated and left without any analysis or resolution. I took my truck to Toytec and they fixed it in minutes for less than $100 and I was treated well. More
by SC Tacoma
Employees Worked With
Jon Doe
September 13, 2025
I purchased a used vehicle and every aspect of the experience was exceptional. The vehicle was already started with the AC blowing and ready for me when I had arrived. The vehicle’s engine had been experience was exceptional. The vehicle was already started with the AC blowing and ready for me when I had arrived. The vehicle’s engine had been cleaned and older parts were changed out for new parts. Tires and brakes were all new. The interior was professionally cleaned and all my questions were answered throughout the entire process. They even agreed to knock off some of the dealer handling fees. My sales reps customer service was above and beyond my expectations. I will be buying from Stevinson’s Toyota again! More
by Rlgarcia25
Employees Worked With
Stevinson Toyota West
September 12, 2025
There were a line of cars waiting to be checked in for 30 minutes. Employees walked by and did not address customers. No apology for the wait. Customer Service is the worst. No worth the money or time. minutes. Employees walked by and did not address customers. No apology for the wait. Customer Service is the worst. No worth the money or time. More
by Ctkendrick
Employees Worked With
Joshua
September 11, 2025
Service shop has awful customer service. Been like this for a long time. Long waits, no one greets you when you arrive, you just sit there as lots of team members walk by without acknowled Been like this for a long time. Long waits, no one greets you when you arrive, you just sit there as lots of team members walk by without acknowledging you. Really long waits with no notifications. The simple greeting doesn’t cost any money and would be big improvement. More
by Greg.Stone
Employees Worked With
It’s everyone
