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Stevinson Toyota West

Lakewood, CO

Overview
Reviews
Vehicles
4.4
5,390 Reviews
Call Dealership (720) 902-9966
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780 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 5,390 reviews

May 27, 2025

Pleasant people. Had my car for full 2 weeks without hearing anything. Difficult for me without car. Did big repairs and maintenance. Will see how it works now. More

by cathymuellersl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Halliburton
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May 27, 2025

They always take the time to take care of my car and have me up and running smoothly. More

by Bernadette Harris
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon and office C
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May 27, 2025

Cole was awesome! He came into the lobby to talk with me to keep me informed and helped me with everything I needed. More

by Jaskirka
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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May 27, 2025

The service was great , the personal at front was very welcome and knowledgeable. Thanks for the service well done! More

by grandmaizzy5
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Scott Bowler
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May 26, 2025

Quick service at a fair price without crazy attempts to upsell unnecessary services. Been taking my Toyotas here for maintenance for over 10 years. More

by sb5280
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ricky Lobato
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May 25, 2025

I am a loyal customer and have great confidence in their care of my RAV4. The wait time for an oil change is obscene…. 3 hours is cars too long when I have made an appointment for service. The time has doub More

by Pixiebluesky57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott Bowles
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May 25, 2025

Ricky, the tech who helped me, was very informative and kind. We got everything sorted out More

by e
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ricky
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May 24, 2025

We were very happy with Sophia! She did a great job communicating with us through the whole process. She was extremely helpful and thorough!! More

by geriyoung1995
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia D
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May 24, 2025

I prefer this dealership over all others. They keep me updated on anything my truck needs. More

by scarletford
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cole Kopischke
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May 24, 2025

Not the quality service I expected- the service rep was inaccurate & misleading - didn’t trust her! Said I needed brake line flushing every 25 K yet I’ve always taken my Toyota to Stevinson’s & they had no More

by Conned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittanie Booth, Stevinson Toyota West
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May 30, 2025 -

Stevinson Toyota West responded

Thank you for sharing this detailed feedback. I'm truly sorry your recent visit left you feeling misled and disappointed. It’s unacceptable for you to have received conflicting information about your vehicle’s maintenance history, especially after being a loyal guest. Your concerns about service accuracy, trust, and attention to detail are very serious to me, and I’d like to personally look into what happened here. Please contact me at your earliest convenience. I’d appreciate the chance to make this right. - Bill Benson, Service Manager, (720) 249-1512

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