Stevinson Toyota West

Pleasant people. Had my car for full 2 weeks without hearing anything. Difficult for me without car. Did big repairs and maintenance. Will see how it works now. Had my car for full 2 weeks without hearing anything. Difficult for me without car. Did big repairs and maintenance. Will see how it works now. More

They always take the time to take care of my car and have me up and running smoothly. me up and running smoothly. More

Cole was awesome! He came into the lobby to talk with me to keep me informed and helped me with everything I needed. He came into the lobby to talk with me to keep me informed and helped me with everything I needed. More

The service was great , the personal at front was very welcome and knowledgeable. Thanks for the service well done! welcome and knowledgeable. Thanks for the service well done! More

Quick service at a fair price without crazy attempts to upsell unnecessary services. Been taking my Toyotas here for maintenance for over 10 years. upsell unnecessary services. Been taking my Toyotas here for maintenance for over 10 years. More

I am a loyal customer and have great confidence in their care of my RAV4. The wait time for an oil change is obscene…. 3 hours is cars too long when I have made an appointment for service. The time has doub care of my RAV4. The wait time for an oil change is obscene…. 3 hours is cars too long when I have made an appointment for service. The time has doubled in the last year. I have always waited at the dealership. It’s temptation go elsewhere for this service. I live in Evergreen. Add I my commute time and the whole process takes 4 hours out of my day. There is much room for improvement. Stop overbooking. More

Ricky, the tech who helped me, was very informative and kind. We got everything sorted out kind. We got everything sorted out More

Not the quality service I expected- the service rep was inaccurate & misleading - didn’t trust her! Said I needed brake line flushing every 25 K yet I’ve always taken my Toyota to Stevinson’s & they had no inaccurate & misleading - didn’t trust her! Said I needed brake line flushing every 25 K yet I’ve always taken my Toyota to Stevinson’s & they had no record of it ever having been done & I’m at 175K mileage! I think it was a slow day & they were scamming me- or else they’ve scammed me along l! She said they’ve never had the brake machine before so couldn’t do the service- yet none of my multi-list screening items have been marked as needed! This is just one of many con stories I heard from her. They also recorded my mileage wrong & haven’t been resetting the car computer to alert me to maintenance needed and we’re “all out of window stickers” for oil change tracking! I think this place has gone downhill- they use to pay attention to detail and I felt they were trustworthy but not anymore! More

We were very happy with Sophia! She did a great job communicating with us through the whole process. She was extremely helpful and thorough!! She did a great job communicating with us through the whole process. She was extremely helpful and thorough!! More

I prefer this dealership over all others. They keep me updated on anything my truck needs. They keep me updated on anything my truck needs. More