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Stevinson Toyota West
Lakewood, CO
5,494 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 24, 2025
Not the quality service I expected- the service rep was inaccurate & misleading - didn’t trust her! Said I needed brake line flushing every 25 K yet I’ve always taken my Toyota to Stevinson’s & they had no inaccurate & misleading - didn’t trust her! Said I needed brake line flushing every 25 K yet I’ve always taken my Toyota to Stevinson’s & they had no record of it ever having been done & I’m at 175K mileage! I think it was a slow day & they were scamming me- or else they’ve scammed me along l! She said they’ve never had the brake machine before so couldn’t do the service- yet none of my multi-list screening items have been marked as needed! This is just one of many con stories I heard from her. They also recorded my mileage wrong & haven’t been resetting the car computer to alert me to maintenance needed and we’re “all out of window stickers” for oil change tracking! I think this place has gone downhill- they use to pay attention to detail and I felt they were trustworthy but not anymore! More
by Conned
Employees Worked With
Brittanie Booth, Stevinson Toyota West
May 24, 2025
We were very happy with Sophia! She did a great job communicating with us through the whole process. She was extremely helpful and thorough!! She did a great job communicating with us through the whole process. She was extremely helpful and thorough!! More
by geriyoung1995
Employees Worked With
Sophia D
May 21, 2025
Couldn’t be happier with how easy it is to drop off your vehicle to get serviced. Cole the gentleman who took care of mine explained everything so well & made sure to get services done that was needed under vehicle to get serviced. Cole the gentleman who took care of mine explained everything so well & made sure to get services done that was needed under my warranty. Even though wait times are a bit excessive. We will be back since it’s easy to walk around and do other things. More
by lkshea11
Employees Worked With
Cole
May 20, 2025
Great car buying experience from beginning to end. The employees there were knowledgeable and respectful and they quickly remedied a couple of minor issues post sale. I would highly recommend them ove The employees there were knowledgeable and respectful and they quickly remedied a couple of minor issues post sale. I would highly recommend them over any other dealer. More
by Chameleon
Employees Worked With
Travis
May 19, 2025
Evan in the from has great customer service. I was in and out in an hour. He took his time to listen to my concerns and make necessary recommendations. Great person in promoting to management I was in and out in an hour. He took his time to listen to my concerns and make necessary recommendations. Great person in promoting to management. More
by wktam2013
Employees Worked With
Evan
