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Stevinson Toyota West

Lakewood, CO

4.4
5,479 Reviews

780 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 5,479 reviews

July 13, 2025

Great service experience. On time and Great recommendations for upcoming service needs. Nice waiting area with coffee and snacks. More

by Plarry708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ballard, Brandon Anderson
July 12, 2025

My personal customer service rep. , Jorge, was great. Went out of his way to see if he could get me the right solution for my 4 Runner. More

by Mark Richter
Recommend Dealer
Yes
Employees Worked With
Jorge- 8 stars.
July 12, 2025

It was easy to make an appointment online. It took time to check in but I liked that I could do that while still in my car. It took faster than predicted for my car to get done. More

by raisino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela - service department.
July 12, 2025

Arrived for a confirmed appointment and I “wasn’t in the system.” I was told it would be 2 to 3 hours for an oil change. I had driven 2 hours to not receive any service for my vehicle. More

by libertyjustin
Service Time
Recommend Dealer
Yes
Employees Worked With
Britney? Was helpful
July 11, 2025

The dealership has great inventory and friendly staff. They worked hard to get me into the truck I wanted at the price I could afford. I took away one star due to finance being slow and pushing the add on More

by kyle.ilk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stevinson Toyota West
July 11, 2025

Professional and trustworthy. Know my vehicle is getting the best care, feel safe and confident More

by martinez3772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Lobato
July 10, 2025

Arrived at Stevinson Toyota West on time for a scheduled appointment for an oil change. Would not honor valid coupon received from this same dealer, and told I would have to wait 3 hours even though I had a More

by Gtorf121
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stevinson Toyota West
Jul 15, 2025 -

Stevinson Toyota West responded

I'm truly sorry for the inconvenience and frustration you experienced during your recent visit. A scheduled appointment should come with a reasonable expectation of timely service, and I regret that we fell short. I understand your disappointment and appreciate you bringing this to our attention. You're welcome to contact me at your earliest convenience if you'd like to discuss this further. - Bill Benson, Service Manager, (720) 249-1512

July 10, 2025

The team of advisors led by Scott Bowler at Stevenson Toyota is commended for professionalism with a twist of humor. However, what they even do better is taking care my needs regarding servicing my three More

by Rommel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The A team: Scott Bowler and his team.
July 08, 2025

I feel like Stevenson is getting better after a few years of recovery.following its transition. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
July 07, 2025

Easy booking and appointment. I pulled in the garage at the appointed time and someone helped me with my check in within the first 10 minutes. The shop was behind that day so I go More

by cashmoney_ne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky