
Stevinson Toyota West
Lakewood, CO
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Great service experience. On time and Great recommendations for upcoming service needs. Nice waiting area with coffee and snacks. On time and Great recommendations for upcoming service needs. Nice waiting area with coffee and snacks. More
My personal customer service rep. , Jorge, was great. Went out of his way to see if he could get me the right solution for my 4 Runner. , Jorge, was great. Went out of his way to see if he could get me the right solution for my 4 Runner. More
It was easy to make an appointment online. It took time to check in but I liked that I could do that while still in my car. It took faster than predicted for my car to get done. It took time to check in but I liked that I could do that while still in my car. It took faster than predicted for my car to get done. More
Arrived for a confirmed appointment and I “wasn’t in the system.” I was told it would be 2 to 3 hours for an oil change. I had driven 2 hours to not receive any service for my vehicle. system.” I was told it would be 2 to 3 hours for an oil change. I had driven 2 hours to not receive any service for my vehicle. More
The dealership has great inventory and friendly staff. They worked hard to get me into the truck I wanted at the price I could afford. I took away one star due to finance being slow and pushing the add on They worked hard to get me into the truck I wanted at the price I could afford. I took away one star due to finance being slow and pushing the add ons. More
Arrived at Stevinson Toyota West on time for a scheduled appointment for an oil change. Would not honor valid coupon received from this same dealer, and told I would have to wait 3 hours even though I had a appointment for an oil change. Would not honor valid coupon received from this same dealer, and told I would have to wait 3 hours even though I had a scheduled appointment. I was told I could always schedule another appointment if I couldn’t wait?!!!! Don’t plan to return. More
The team of advisors led by Scott Bowler at Stevenson Toyota is commended for professionalism with a twist of humor. However, what they even do better is taking care my needs regarding servicing my three Toyota is commended for professionalism with a twist of humor. However, what they even do better is taking care my needs regarding servicing my three cars according to my needs and their professional input. Very good listeners. More
Easy booking and appointment. I pulled in the garage at the appointed time and someone helped me with my check in within the first 10 minutes. The shop was behind that day so I go I pulled in the garage at the appointed time and someone helped me with my check in within the first 10 minutes. The shop was behind that day so I got a text that it would take 2 hours for my oil change. The communication around the delay was helpful. My oils change only took 2.5 hours and I was on my way! Ricky helped me check in an he was great! More