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Stevinson Toyota West

Lakewood, CO

4.3
5,561 Reviews

780 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 5,561 reviews

April 29, 2018

Fast friendly service. Austen Reed was good at following up with me through text. Was on the fence looking at different trucks at different dealerships. But his follow up an More

by Denver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Janak, Austen Reed
May 10, 2018 -

Stevinson Toyota West responded

Thanks so much for taking the time to leave us a great review! We're so glad Austen was able to work alongside you and help you through the process. We hope you're having a blast in your truck, let us know if there's anything more we can do for you!

April 28, 2018

Happy owner of ‘15 4Runner Austen was helpful and helped me through the fairly short process. Not a lot of wasted time spent. He was knowledge about the certified program More

by Todd C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Ross, Mike Hashman, Austen Reed
May 04, 2018 -

Stevinson Toyota West responded

So glad to hear we were able to get you in and out quickly and efficiently! Let us know if there's ever anything more we can do for you!

April 28, 2018

NO BAIT AND SWITCH! I contacted Brian Gray with Stevenson Toyota and told him exactly what I was looking for which included interior, exterior colors and also options I w More

by Tacoma2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gray
May 10, 2018 -

Stevinson Toyota West responded

Hi, Tacoma2018! Thank you so much for taking the time out of your day to leave us this great review! We're so glad that we were able to turn around your car shopping impression and make you feel comfortable and confident during your experience at Stevinson. Please let us know if there's anything more Stevinson can do for you!

April 28, 2018

Informative, comfortable, relaxing. Tried to work with Ford-F150 Raptor. Smug, dismissive, . Bri welcomed me, inquired about my needs, proceeded to show many tricks that would fill my ne More

by M. Patterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Redfern
May 01, 2018 -

Stevinson Toyota West responded

Hi, M. Patterson! We're so glad we were able to offer you the polite and considerate customer service experience you deserve! If there's anything more Stevinson can do for you, don't hesitate to let us know.

April 28, 2018

Does not commit to full customer service Went in for regular service covered by factory warranty and check oil efficiency as the mileage is showing low by about 60 miles less per tank than More

by sp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Anderson
May 01, 2018 -

Stevinson Toyota West responded

We appreciate you reaching out and sharing your experience with us. We would never want you to that we are not fully committed to customer service and we apologize that you didn't have a more positive experience. Due to the limited info in this review, we are not able to locate you in our system right now. Please let us know, as we would like to do whatever we can to earn your business. Thank you again for reaching out. Ken Traughber, Service Manager, (303) 277-0550

May 02, 2018 -

sp responded

have appointment on friday at 9am

May 04, 2018 -

Stevinson Toyota West responded

Glad to hear it, sp. If there's ever anything more we can do for you, don't hesitate to let us know!

April 28, 2018

Quick, easy, painless. Nelson made our experience as easy as we could have hoped for, enjoyable even. I would go back again and again. We got a very fair price for our trad More

by Hswolfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Janak, Nelson Im
May 10, 2018 -

Stevinson Toyota West responded

Hi, Hswolfs! Thank you so much for taking the time to leave us a review. We're so glad you had a pleasant experience with us! It was a pleasure to serve you, let us know if there's anything more we can do for you! Thanks, again!

April 28, 2018

Call it family Being a first time car buyer, I was naturally a bit nervous. I explained what I needed and why I loved my previous Toyota 4runner so much. Garret was More

by Tomseman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Janak, Garrett Condra
May 10, 2018 -

Stevinson Toyota West responded

Thank you so much for taking the time out of your day to write us a great review, Tom! We're so glad Garrett was able to accommodate you and guide you through the process comfortably. Let us know if there's anything more we can do for you!

April 28, 2018

Great Car Buying Experience Just purchased 2018 Prius. One of the easiest car buy experiences we have ever had. Total of 2 1/2 hours. We will forever purchase our vehicles from S More

by deputyfiredad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Janak, Ellison Holley
May 10, 2018 -

Stevinson Toyota West responded

So glad to hear that, deputyfiredad! We're so glad to have you as a customer! Thank you so much for choosing Stevinson and please let us know if there's ever anything more we can do for you.

April 27, 2018

Easy! This was the easiest car we ever bought! No hassle, no running back and forth and no taking away your drivers license so you couldn’t leave. First ti More

by Why this.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Ross, Nelson Im
May 01, 2018 -

Stevinson Toyota West responded

We're so glad that we were able to make this a quick and easy process for you! Thanks again for choosing Stevinson. Let us know if there's anything more we can do for you!

April 27, 2018

Happy New Owner Austen was super helpful and figured out everything we needed in order for us to make a decision between buying a new or used car. The managers were a More

by Toyotaowner199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austen Reed
May 01, 2018 -

Stevinson Toyota West responded

Hi, Toyotaowner199! Thank you so much for taking the time to leave us a review. We're so glad you had a pleasant experience with us! It was a pleasure to serve you, let us know if there's anything more we can do for you! Thanks, again!

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