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Stevinson Toyota West

Lakewood, CO

4.4
5,377 Reviews

780 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 5,377 reviews

February 19, 2018

Outstanding Experience! This was an enjoyable car buying experience. It was a friendly environment, low pressure, with pleasant employees. Sean Turkington was our contact and More

by COCarBuyer2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Turkington, Nate Hager, Brach Marker
Feb 21, 2018 -

Stevinson Toyota West responded

Thank you so much for taking the time to leave us a review. We're so glad you had a pleasant experience with us! It was a pleasure to serve you, let us know if there's anything more we can do for you! Thanks, again!

February 19, 2018

Very professional and not pushy! Jami is a very friendly, knowledgable and helpful sales professional. I would strongly recommend using Jami for your next vehicle purchase. Heath is a More

by Steve Wilkie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath McNally, Jami Coleman
Feb 21, 2018 -

Stevinson Toyota West responded

Thank you so much for taking the time out of your day to write us a great review! We're so glad Jami was able to accommodate you. Let us know if there's anything more we can do for you!

February 19, 2018

Great service, professionalism, fast and friendly. My daughter and I were greeted right away by Brian and he showed us quickly to the Tacoma section. He listened to what I wanted and showed me several More

by Rwade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Janak, Brian Gray
Feb 22, 2018 -

Stevinson Toyota West responded

Hi, Rwade! Thanks so much for the review! We're so glad to hear that we were quick to find you the perfect vehicle and Brian was informative and made sure you were comfortable during your time shopping! Let us know if there's anything more Stevinson can do for you!

February 18, 2018

I'm satisfied with this dealership for the third time I am happy to say that Garrett Condra helped me to get good terms on my 2014 FJ Cruiser as a trade in for a 2018 4Runner TRD Off-Road Premium. Garrett More

by Aaron S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Janak, Garrett Condra
February 16, 2018

Classic Vicious Good Cop/Bad Cop routine They aren't negotiators here-- they are vicious, despicable stereotypes of car dealers. Better to deal by owner than to mess with this vicious, nas More

by Colorado966
Recommend Dealer
No
Employees Worked With
Eric Brett, Yaz Bakka
Feb 16, 2018 -

Stevinson Toyota West responded

Hi, Colorado966. We appreciate you taking the time to share your feedback with us, and we are surprised by your dissatisfaction. Eric Brett, our Sales Manager, was straightforward with the price that was quoted to him from our Used Car Manager. We are a no-pressure kind of dealership – we would never want to push you into a vehicle that wasn’t right for you or your mother. After initially speaking with you, Eric offered to discount the vehicle by $500.00. You agreed and then took the Subaru to an independent shop for an inspection. The vehicle came through with a clean bill of health, except for a minor seepage. This is typical for a 70k plus Subaru. We had spent $965.00 in our shop on the vehicle and we were just not able to give you an additional discount on top of that. We did not have a lot of margin in this vehicle, and we discussed this. We did offer an additional discount of $125.00 to help make you happy. Eric suggested that, prior to purchase, you look at other vehicles and consider other options because you were asking for a lower price point on a particular Subaru. We feel your description of Eric is unfair and does not accurately reflect how he, and how the Stevinson family, treats our customers. If you are no longer happy with your purchase, we are more than happy to open up a discussion about taking the vehicle back and getting you into something that suits you better. Please let us know how we can repair this situation. Like we said, we’d never want you to leave our lot in a vehicle that wasn’t right for you. We look forward to hearing from you. Deck Hughes, General Manager, (303) 277-0550

February 15, 2018

2018 TRD OFF ROAD PREMIUM Fantastic experience. Steuart was an extremely professional, knowledgeable and helpful salesman. Would certainly recommend friends and family seek out More

by Novanglus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Brownlee, Steuart Fish
Feb 19, 2018 -

Stevinson Toyota West responded

Hi, Novanglus! We're so glad to hear you had a positive experience with us! Thanks so much for taking the time to leave us a review. Be sure to let us know if there's ever anything more we can do for you!

February 15, 2018

Honest and easy Brian was friendly and willing to work with my needs. He made the whole buying process very comfortable and spelled out the processes clearly at each More

by Robin F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevinson Toyota West, Brian Gray
Feb 19, 2018 -

Stevinson Toyota West responded

We're so glad to hear that, Robin! Thanks so much for taking the time to leave us a great review.

February 13, 2018

Amazing experience! Aaron was amazing. Best and easiest car purchase ever. Aaron was super helpful and knowledgeable about all aspects of Toyota! I would always use St More

by Lms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Brownlee, Aaron Wester
Feb 19, 2018 -

Stevinson Toyota West responded

Thank you so much for taking the time out of your day to leave us this great review, Lms! We're so glad that we were able to make you feel comfortable and confident during your experience at Stevinson. Please let us know if there's anything more Stevinson can do for you!

February 13, 2018

Great experience I will be recommending Stevenson Toyota to friends and family. I had a great experience threw the entire process. My sales person Steuart was great. More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Ross, Steuart Fish
Feb 19, 2018 -

Stevinson Toyota West responded

Hi, Deb! Thank you so much for your recommendation! We so appreciate you taking the time to leave us this great review. Let us know if there's ever anything more Stevinson Toyota West can do for you!

February 13, 2018

Easy and to the point Steuart was very easy to work with and flexible with our availability. He was honest about the price and process. This carried out through the sale. W More

by Eric Piper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Janak, Eric Brett, Steuart Fish
Feb 19, 2018 -

Stevinson Toyota West responded

Hi, Eric! Thanks so much for taking the time to leave us a great review! We're so glad Steuart was able to work alongside you and help you through the process. We hope you're having a blast in your new ride, let us know if there's anything more we can do for you!

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