
Stevinson Toyota West
Lakewood, CO
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The best experience ever! This is my third truck from Stevinsons. I keep coming back, because of the way they treat their customers. Top notch sales staff, Tony Salazar. Outsta This is my third truck from Stevinsons. I keep coming back, because of the way they treat their customers. Top notch sales staff, Tony Salazar. Outstanding service department and curtious staff. You have here, a customer for life. More
Helpful, low pressure sales Mike provided excellent customer service. He patiently answered my questions and didn’t rush me into making a decision. Bri is new to the role, but wa Mike provided excellent customer service. He patiently answered my questions and didn’t rush me into making a decision. Bri is new to the role, but was still helpful and has great customer service skills. More
Fast, Friendly Service with Comfortable Environment From the moment we stepped out of out car with just some simple questions on routine maintenance to the time we drove away in our new one, Steu was no From the moment we stepped out of out car with just some simple questions on routine maintenance to the time we drove away in our new one, Steu was nothing but helpful and supportive. He made sure my husband and I were comfortable and had everything we needed through our process. He stayed with us every step of the way and got us out the doors and on our way home wearing the biggest smiles we could wear. Steu has wonderful customer service and endless personality making him great with us as customers. AJ was another individual we had the pleasure of working with and I can say the same for him as I did Steu; a wonderful asset to have and he made us feel right at home with the finance side of everything and made sure we understood every little aspect before offering warranties and payment options. More
Very good experience I gave a five star review because I have bought my last two vehicles from Stevenson Toyota West, as well as brought my mom in for her Rav4 lease. The I gave a five star review because I have bought my last two vehicles from Stevenson Toyota West, as well as brought my mom in for her Rav4 lease. The location is convenient and Tony in sales treats us with respect and is very helpful. More
Pet Smart or Service Area My ,experience was very good, honest, and efficient. I am in the service area for my first and most likely my last time as I have a choice of Toyota My ,experience was very good, honest, and efficient. I am in the service area for my first and most likely my last time as I have a choice of Toyota dealers for service. I come in for service not to visit an extension of PetSmart. I walk in early morning and some woman, whom I thought was a customer, has this dog sniff me and then she continues to her office. Now think about this, you have a customer that is allergic to dogs and has to be in this small office with a dog, of the dog is sniffing you while in the office, or frankly some folks simply are uncomfortable with dogs, is this what customers expect when they come to a dealer? Enough of catering to people who get a dog and can't responsibly leave it at home or miss it so much they can't work! Then I go to the customer waiting area and you guessed it, a dog on one of the chairs until another person asks them if that is appropriate, now others must sit where the dogs butt was. Oh yea, dog eating the free pastry in customer area. I really don't need this. Again, buying experience was very good but I'd rather not contend with the other customers (dogs). More
Speedy, accurate, and friendly Graham Goguen was an absolute pleasure to work with. He made this rare and large purchase of mine stress and worry free. It was a quick process, I tho Graham Goguen was an absolute pleasure to work with. He made this rare and large purchase of mine stress and worry free. It was a quick process, I thought I would have to fill out paperwork for hours. It took less than an hour from start to finish. I am absolutely coming back to Stevinson for my next vehicle purchase! More
purchase of Rav4 One of the things I dislike is purchasing a vehicle. At the recommendation of a relative, I contacted Graham Goguen, sales associate. Graham made this One of the things I dislike is purchasing a vehicle. At the recommendation of a relative, I contacted Graham Goguen, sales associate. Graham made this experience painless and even enjoyable with his knowledge, friendliness plus customer first attitude and put me at ease with the process. After comparing the Rav4 with a comparable vehicle elsewhere I decided on the Rav4 partly because of the excellence in service provided by Graham and the staff at Stevenson. Thanks for the great experience. Also, as someone who previously was involved in financing vehicles, I was favorably impressed with Kendall Janek. I knew what I wanted and she accepted this after explaining all options. More
VERY HAPPY WITH THE CAR AND PRICE ADAM WAS A GREAT SALESMAN WILL RECOMMEND HIM TO SOMEONE LOOKING FOR A CAR VERY FRIENDLY AND HONEST VERY PATIENT WIIL DO BUSINESS THANK YOU ADAM WAS A GREAT SALESMAN WILL RECOMMEND HIM TO SOMEONE LOOKING FOR A CAR VERY FRIENDLY AND HONEST VERY PATIENT WIIL DO BUSINESS THANK YOU More

Greatest New Car Experience I can’t say enough about Stevinson West Toyota. I walked in a week ago and was looking for a new car. I have a 17 year old Toyota Tundra that I absolu I can’t say enough about Stevinson West Toyota. I walked in a week ago and was looking for a new car. I have a 17 year old Toyota Tundra that I absolutely love, but as we all know our Colorado mountains wear on vehicles. The ladies at reception matched me with the perfect sales team. Ellison Holley was my first introduction to the “TEAM”. He immediately catered to my needs for a new vehicle and set me on the correct path of purchase. My final choice was the Highlander. I needed towing capacity for my various adventures and fuel efficiency. The Highlander fit this perfectly according to what Ellison educated me on for this fine vehicle. I loved the spacious interior and the V6 power to encompass the versatility of all these adventures. Ellison didn’t steer me wrong and after a test drive I knew I was in the right place. Ellison was great! The second part of the “TEAM” was Brach Marker in the financial department. He helped me to understand exactly what my goals were with my new purchase. I really appreciated his honesty and guidance to fit my needs and give me great assurance as I drove off the lot in my new Highlander. I also appreciated the no hassle financing and great rate I was given. Thank you Stevenson West Toyota! I will be back. Sincerely, Matt Jauregui More
Purchase of Lexus IS350 Overall a very good experience. Brian and Josh were great to work with. They made the process of buying a car very smooth and enjoyable. The only neg Overall a very good experience. Brian and Josh were great to work with. They made the process of buying a car very smooth and enjoyable. The only negative feedback was our car was delivered with less than a quarter tank of gas. More