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Stevinson Toyota West

Lakewood, CO

4.4
5,390 Reviews

780 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 5,390 reviews

May 18, 2025

Great service experience! Joel was great and got us a ride back home while our service was performed. More

by swedeo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
May 18, 2025

I can recommend Stevinson for their transparent pricing on vehicles and add ons. However they still love to play all the dealer games when it comes to financing. It is also apparent that the one hand in sa More

by ese23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not listed
May 30, 2025 -

Stevinson Toyota West responded

Thanks for taking the time to share your experience. I’m really glad to hear that the transparent pricing stood out—that’s something I always want guests to feel confident about. I’m sorry, though, that the financing process felt disjointed and frustrating. It’s important to me that things go smoothly from start to finish, and I appreciate you pointing this out so I can work on making it better moving forward. If there’s anything else you’d like to talk through, feel free to reach out to me directly at your earliest convenience. - Bill Benson, Service Manager, (720) 249-1512

May 16, 2025

The service man was very helpful and was very courteous. I will definitely be telling some friends and/or close family to come to this dealer for service. Thank you. More

by Dean phan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
May 16, 2025

A repeat customer to SWT service center. Angela does a top notch job each time for our services! More

by ‘22 RAV4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
May 15, 2025

Sales is great but service is lacking. Came in with a 2025 4runner i had purchased here after I had replaced the rims and tires with aftermarket for a TPMS relearn and ABS issue. They took More

by Jackson59.SB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Kopischke
May 30, 2025 -

Stevinson Toyota West responded

Thank you for sharing this feedback—I’m really sorry your experience with our service department didn’t reflect the same standard you received in sales. With a brand-new vehicle and clear concerns noted at the time of your appointment, you had every reason to expect a thorough and complete service visit. I understand your frustration and appreciate you giving us insight into where we fell short. Please feel free to contact me at your earliest convenience. I’d like the opportunity to follow up with you directly and see what we can do to make this right. - Bill Benson, Service Manager, (720) 249-1512

May 13, 2025

Great service! Tyler did a fantastic job taking care of me, got me in and taken care with care. More

by jeffersonlich
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Trimmer
May 13, 2025

Would like to commend Scott Bowler, Service Advisor, Stevinson Toyota West for his expediency, patience, knowledge, honesty and making a customer like me feel 100% comfortable. More

by Tracita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bowler
May 12, 2025

Cole was great on the check in and letting me know the work that was needed. More

by djunewth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
May 12, 2025

The service department is always attentive and often go above and beyond. After getting a flat on the way to work the service department took my RAV4 in without an appointment, took the time to find the ri More

by erin77marsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
May 12, 2025

Great service. We were greeted right away only one other car in line. Serviced the car in two hours and provided a good price More

by CEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Sand