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Stevinson Toyota West
Lakewood, CO
5,479 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 05, 2025
This was a very bad experience for me. I dropped my truck off Thursday morning, July 26 for a noise, and I did not receive one phone call with updates or a time frame at all until Wednesda I dropped my truck off Thursday morning, July 26 for a noise, and I did not receive one phone call with updates or a time frame at all until Wednesday July 2. Between that time I called several times, left multiple messages and went in twice and no one had answers for me. There were also three different advisors that were supposed to be making sure I was receiving updates and none of them did that. I picked it up Thursday July 3 and they told me it was all fixed but when I left I didn’t even get two streets away and the noise was still there. Then I looked down and there was grease and dirt left all over my center console. I keep my truck very clean so I know it was not there before I left it. I also wrote an email to my advisor telling him all of this Thursday afternoon and he has still not responded. I am not happy with this experience at all. More
by PaytonSutherland
Employees Worked With
Chance Barnes, Jorge Weiss,
July 04, 2025
Excellent service very nice staff. Pros. Wait period between appokntmdnt and service is rather long but is refection of their popularity. Pros. Wait period between appokntmdnt and service is rather long but is refection of their popularity. More
by timothy.finger73
Employees Worked With
Ricky lobato
July 03, 2025
Scott was great. It looked like we had an oil leak and we brought in our 2021 Toyota Camry unannounced and 30 minutes before close. He took care of us set up an appoi It looked like we had an oil leak and we brought in our 2021 Toyota Camry unannounced and 30 minutes before close. He took care of us set up an appointment. Very efficient!! The next day when we discovered it wasn’t an oil leak Scott reversed everything. add two more stars for Scott. More
by Bob
Employees Worked With
Scott. Don’t know last name. , Stevinson Toyota West
July 01, 2025
The service was great as they got me in earlier than scheduled appt…Service rep Tyler Timmerman was excellent, very knowledgeable and helpful!! scheduled appt…Service rep Tyler Timmerman was excellent, very knowledgeable and helpful!! More
by gjswiatkowski
Employees Worked With
Tyler Timmerman
June 30, 2025
Made an appt for my 5,000 mile service. Upon arrival as it let me know there would be at least a 3 hour wait. Since I had already rescheduled the first appt due to a long wait, he offered Upon arrival as it let me know there would be at least a 3 hour wait. Since I had already rescheduled the first appt due to a long wait, he offered to send me home in a Lyft and pick me back up when the service was complete. Amazing! Thank you Scott! More
by JDo
Employees Worked With
Scott from Service
