
Stevinson Toyota West
Lakewood, CO
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Purchase a RAV4 I needed to buy a car after a crash. I was able to go in to Stevinson Toyota West and have a car before the end of the day. Very little pressure, grea I needed to buy a car after a crash. I was able to go in to Stevinson Toyota West and have a car before the end of the day. Very little pressure, great people, and a fun attitude. More
Awesome!! Peter, Couldn't have been more helpful, I went in to buy a used car but once he explained the cost difference it truly was a no brainier. The who Peter, Couldn't have been more helpful, I went in to buy a used car but once he explained the cost difference it truly was a no brainier. The whole experience was very amazing. I was dreading going thru the sales process however it was very pleasant and I really love my new RAV 4. I would absolutely recommend Stevenson and Peter to everyone I know. It was truly a great place to buy a car and a great deal! Thank You Peter and AJ !! More
As enjoyable as buying a car could be I had a very positive experience at Stevinson. Mike McKevitt was very nice to work with. I never felt like I was being pushed into something I didn't I had a very positive experience at Stevinson. Mike McKevitt was very nice to work with. I never felt like I was being pushed into something I didn't want to do. If you're looking at Toyota's, make Stevinson your place to buy from. More
Great Experience The whole process was quick. No one hassled us on financial details. Everyone that we dealt with was willing to come to numbers that benefited us. WE The whole process was quick. No one hassled us on financial details. Everyone that we dealt with was willing to come to numbers that benefited us. WE LOVE THE NEW TRUCK! More
Excellent buying experience My experience with Stevinson Toyota West was fantastic ! Shane was very patient and spent a bit of time with me on trying to decide what vehicle woul My experience with Stevinson Toyota West was fantastic ! Shane was very patient and spent a bit of time with me on trying to decide what vehicle would best suit my needs. He was very thorough on both the Highlander and the 4 Runner, I would highly recommend him to a friend or a family member. More
Tyler was very friendly and helpful We were very happy with our experience at Stevenson Toyota yesterday. Tyler was very helpful. He had been working with us for a couple of weeks dec We were very happy with our experience at Stevenson Toyota yesterday. Tyler was very helpful. He had been working with us for a couple of weeks deciding on our new Camry. He was always ready to talk to us, but never pushy. He had our car ready when we got here from Grand Junction. More
Simple, Concise, Welcoming and Fair I had not been to a car dealership in over 10 years and was anticipating about a 6 hour or more haggling-let me check with my manager-marathon negotia I had not been to a car dealership in over 10 years and was anticipating about a 6 hour or more haggling-let me check with my manager-marathon negotiation. My daughter had been looking for a Tacoma truck for the past 2 months and came across exactly what she wanted at Stevinson Toyota West via an internet search. She set up an appointment for a test drive and invited me to join her. Graham Goguen greeted us when we arrived and immediately made both of us feel at home. He gave us some background on who he was and why he was in the business, history on the dealership, how they do business, why he liked working for Stevinson, and reviewed/confirmed what my daughter was looking for before we did the test drive. The truck was a pre-owned certified Toyota. It looked new inside and out. The test drive went very well and Graham was great with making my daughter feel at ease. She has limited experience with a stick and he was very patient and encouraging as she got the hang of it. When we returned I knew she was sold. The negotiation process was informative, simple and concise. Graham did a great job going over what came with the 'as is' purchase as well as options. He explained-recommended options he thought would benefit my daughter and how each option would impact the monthly payment. We wrapped up the initial paper work in about 90 minutes and then were sent to the finance department. The finance meeting was with Marc Csentery (uncle 'Marc'). Uncle Marc shared who he was, why he enjoyed his work and why he liked working at Stevinson. He then focused on my daughter explaining very clearly what finance options she had including giving us a better rate than we had secured with our credit union. The process was informative, simple and concise. He covered the pros and cons of each and made recommendations based on his many years of experience. We wrapped up and finalized the purchase in about an 90 minutes. Finally, Graham spent time with my daughter going over the trucks options, setting up her hands free options, and answering any additional questions she had. I left to go home about 4 1/2 hours after walking in the door. I felt like my daughter and I were treated very well, that we paid a fair price, that Toyota and Stevinson would stand behind their product. This car buying experience has set the bar very high and at no point did I feel like we were being pressured to purchase more than what was needed. I will go back to Stevinson when it's time to purchase my next vehicle and plan on requesting Graham and Marc to work with when I do. Thank you Graham and uncle Marc for your excellent customer service! More
Shane and Adam were amazing! They helped me out so much and were willing to go the extra mile. Shane and Adam were so helpful. I am so happy to have a working truck that fits me They helped me out so much and were willing to go the extra mile. Shane and Adam were so helpful. I am so happy to have a working truck that fits me More
Much Better than Mountain State I was treated with respect and courtesy at Stevinson, unlike at Mountain State where I was told after renegotiating pricing for 90-minutes, "go ahead I was treated with respect and courtesy at Stevinson, unlike at Mountain State where I was told after renegotiating pricing for 90-minutes, "go ahead and leave, we know you'll be back because we are the biggest dealer in the area"... not sure how their size would convince me to return since they wouldn't provide me with the trade-in value my vehicle deserved. They didnt have exactly what I wanted on the lot at the time, and neither did Stevinson... but Shane was able to provide me with compelling options and persuade me to look at the premium model, offered me the trade-in value I expected, and sold me a flashier 4Runner that I wasn't originally in the market for... and I LOVE IT. Recommending Stevinson to every Toyota friend, they are less about just selling cars, and more about outfitting people with great vehicles. More
Awesome Experience Our Sales Rep., Ryan was professional and combined with the Finance Manager Mike, we received exceptional customer service. They were knowledgeable, h Our Sales Rep., Ryan was professional and combined with the Finance Manager Mike, we received exceptional customer service. They were knowledgeable, helpful and did what they could to get us the best deal. More