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Stevinson Toyota West

Lakewood, CO

4.4
5,447 Reviews

780 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 5,446 reviews

April 14, 2017

Caused delay and additional repairs to be required My car left the body shop in perfect condition aside from the alignment and wiring harness it needed from the dealership. After Stevenson Toyota was f More

by Kellie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rick Popanda, Stevinson Toyota West
Apr 19, 2017 -

Stevinson Toyota West responded

Hi, Kellie, Thank you for taking the time to leave us a review, we really appreciate your feedback. Unfortunately, it seems that there was a miscommunication about the condition we received your car in from the body shop, and we hope to clear this up and earn back your business. When we received your car from Harry's Auto Body, we immediately noticed that it didn’t feel right. After it went in the shop for the technician to look at it, he found loose lug nuts on one wheel and a stripped axle nut. In the process of this repair, they found that the wheel bearing was also bad and needed to be replaced. The process took a while because the body shop had already been paid by the insurance company to make some of the repairs to the damaged front end of the car. When you stopped by to get a few items from your car, we made sure to show you the poor body panel fit and scratched door. We did inform you that it would need to go back to the body shop after we were done to have these items addressed. We’d be more than happy to speak to you about this if you have time. Again, we appreciate hearing from you and hope to clear up this situation as soon as we can. Ken Traughber, Service manager, Stevinson Toyota West. (303)277-0550

April 13, 2017

Best Experience Ever! Aaron Wester made getting my new 4Runner the best buying experience ever. I have buying cars for 52 years and have never had a more knowledgeable sale More

by Kodiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Brownlee, Aaron Wester
Apr 18, 2017 -

Stevinson Toyota West responded

Hi, Kodiak! We're so glad to hear that. Thanks for letting us help you out in buying a car! Let us know if there's anything more we can do for you and thanks for leaving us such a wonderful review!

April 12, 2017

Aaron Wester...the best!!!!! I bought my 2017 Toyota Camry because Aaron Wester was HONEST, knowledgeable and professional. What a plus for Stevenson's to have someone of his ca More

by SATISFIED CUSTOMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Wester
Apr 12, 2017 -

Stevinson Toyota West responded

Hey there! We're so glad to hear that. Thanks for letting us help you out in buying a car! Let us know if there's anything more we can do for you and thanks for leaving us such a wonderful review!

April 12, 2017

Purchase of new 2017 Highlander Best experience ever in purchasing my new car. Graham G. was patient and very knowledgeable about my new car. Very pleasant and did not pressure me More

by 20yeardream
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Brownlee, Graham Goguen
Apr 12, 2017 -

Stevinson Toyota West responded

Hey, 20yeardream! We're so glad that we were able to make this a quick and easy process for you! Thanks again for choosing Stevinson. Let us know if there's anything more we can do for you!

April 11, 2017

Purchase of '17 Highlander SE Worked with Garrett Condra. Easy to work with, knowledgable about the car. AJ (I think that's his name), the finance manager, was also easy to work More

by bobflynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Brownlee, Garrett Condra
Apr 11, 2017 -

Stevinson Toyota West responded

Hi, bobflynn! Thanks so much for taking the time to leave us a great review! We're so glad that we were able to help you out efficiently and professionally. Be sure to let us know if there's anything more we can do for you!

April 11, 2017

Honest, competent professionals I was recently at Stevinson for some work on my Tundra, and happened to be walking around their showroom. Aaron saw me looking at one of the vehicles More

by Always Question
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bewley, Aaron Wester
Apr 12, 2017 -

Stevinson Toyota West responded

Hi, Always Question! We're so glad to hear we've earned your business! That means a lot to us. Thank you so much for choosing Stevinson and leaving us this wonderful review. Please let us know if there's ever anything more we can do for you and your wife. have a wonderful rest of the week!

April 10, 2017

Best dealership experience As soon as we stepped out of our car we were greeted by a really nice/helpful car salesman- Austen Reed. He was able to take us right where we wanted More

by Mollyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevinson Toyota West, Eric Bewley, Austen Reed
Apr 11, 2017 -

Stevinson Toyota West responded

Hi, Mollyg! Thank you so much for taking the time out of your day to write us a great review! We're so glad Austen was able to accommodate you. Let us know if there's anything more we can do for you!

April 10, 2017

Easy, friendly experience. We just got our second Toyota from this dealership and will always come back. Graham Goguen was our salesman this time around and made the process ver More

by RAV4 Luv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Brownlee, Graham Goguen
Apr 10, 2017 -

Stevinson Toyota West responded

Hey there, RAV4Love! We're so glad to hear you're a returning Stevinson family! Thank you so much for taking the time to leave us this great review. Have a wonderful week! Let us know if there's anything more we can do for you!

April 09, 2017

Attentive, patient, and pleasant. Went above and beyond. The guys did a great job helping narrow down and find the best choice with all options we were looking for. Easy going and non-stressful experience. More

by TheKirklands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Bouc, Josh Ross, Peter Simoneau, Garrett Condra
Apr 10, 2017 -

Stevinson Toyota West responded

Hi, Kirklands! Thank you so much for taking the time to post this review. We pride ourselves on being fast, friendly and fair and love hearing that your experience at Stevinson Toyota West was professional and pressure-free! We appreciate your kind words! Enjoy your new ride!

April 08, 2017

Positive Review Michael Ives -Very helpful,friendly,accommodating & welcoming. He did a very good job helping what kind of car we want he responded my email very quic More

by Mr P, Juanita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevinson Toyota West, Josh Ross, Michael Ives
Apr 10, 2017 -

Stevinson Toyota West responded

Hi, Mr P, Juanita! We're so glad Michael and Josh were able to help you out thoroughly and with a good attitude! We are always working to speed up our paperwork time and will take your feedback into consideration. Thank you for taking the time to leave us a great review!

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