Stevinson Toyota West

Sales Experience The salesman you have named Michael Ives knows his products well. He is a great Salesman and told my daughter and I all about your Toyota Camry. We wi The salesman you have named Michael Ives knows his products well. He is a great Salesman and told my daughter and I all about your Toyota Camry. We will be back to see him for sure. The Camry will be a great car for my daughter to go to College. More

Prius purchase with Shane Nelson Very much appreciated the experience of purchasing my Prius with salesman Shane Nelson. He was very knowledgeable about the models I was considering a Very much appreciated the experience of purchasing my Prius with salesman Shane Nelson. He was very knowledgeable about the models I was considering and made the purchase process very smooth. He dealt with me and my partner in a very professional and friendly manner and I feel I got a fair price for the car by working with Shane very efficiently and without any hassles or regrets. Definitely the most pleasant experience I've ever had buying a car. I would very highly recommend Shane for other customers, and Stevenson as a dealership. More

Fantastic Came in to look at some SUVs. I worked with Stephen in the sales department and he convinced me that a certified RAV4 was the way to go. It was just a Came in to look at some SUVs. I worked with Stephen in the sales department and he convinced me that a certified RAV4 was the way to go. It was just a little pricier than I initially wanted to spend (common with all dealerships) but Stephen explained the benefits of certified cars, and showed me my options in and out of my budget, and let me decide. I left with a much nicer vehicle than I anticipated, and with the low APR, my payment was right where I needed it to be and I had a warranty for free. Thanks again! More

WOW!!!! Great Service!!! Went online to shop for a new Toyota Camry and spoke with Stephen at Stevinson Toyota. They had the best price, and Stephen was so easy to work with. Went online to shop for a new Toyota Camry and spoke with Stephen at Stevinson Toyota. They had the best price, and Stephen was so easy to work with. Would definitely recommend them! More

Team Stevinson Shane was very patient with my wife and me during our decision making. In fact, the whole Stevinson team was very attentive and helpful. This is the s Shane was very patient with my wife and me during our decision making. In fact, the whole Stevinson team was very attentive and helpful. This is the second time we worked with Shane. His knowledge of cars and the purchasing process made our experience easy. More

Made things so simple Jeff Hsiung made the car buying experience simple and pleasurable. I am so happy that I got to work with him. I would highly recommend him to anyone l Jeff Hsiung made the car buying experience simple and pleasurable. I am so happy that I got to work with him. I would highly recommend him to anyone looking to purchase at Stevinson. Thank you Jeff for answering my questions and walking me through my new vehicle. More

Adam Lloyd was wonderful! Adam Lloyd and the whole Stevenson toyota west team was extremely helpful at putting me in the truck for me! He was very patient and I felt no pressur Adam Lloyd and the whole Stevenson toyota west team was extremely helpful at putting me in the truck for me! He was very patient and I felt no pressure to buy. After sleeping on it I made the choice to go for it and couldn't be happier! Thank you so much! More

Didn't get the sale but wish he would have I have been in the car buying process for months now comparing a 4Runner to Jeep Wrangler. I was surprised to find my toyota salesman Steven was more I have been in the car buying process for months now comparing a 4Runner to Jeep Wrangler. I was surprised to find my toyota salesman Steven was more knowledgeable on off roading topics in comparison to the guy selling jeeps. Steven knew the axle ratios, suspension options, approach angles, gearing, etc off the top of his head vs my guy at Jeep who has to resort to google. The wrangler was a better pick for me due to what I wanted the car for, but Toyota definitely deserved the business. More

Chevy Cruze Thank you to Adam at Stevinson Toyota West for getting into my dream car despite my not so great credit. I love my new car! Thank you to Adam at Stevinson Toyota West for getting into my dream car despite my not so great credit. I love my new car! More

changed the way I view dealerships This is probably the best experience I've had with a dealer. I'm a cautious buyer and I do my research ahead of time and don't like being "sold." And This is probably the best experience I've had with a dealer. I'm a cautious buyer and I do my research ahead of time and don't like being "sold." And I never was...I came in with lots of questions, test drove several vehicles with my wife, and left without buying anything. Every dealership in the world has some tactic to stall and coerce you into buying that day. But at Stevinson, I was given a handshake and a business card. Over the course of a month (a month!) I emailed the salesman many questions which required answers from the techs in the garage and he found me answers in hours every time. I also visited other manufacturers dealers, and they tried to sell me, so I left every time. When I finally had time to come back it was as simple as walking to his desk, saying "this is what I want, do you have it? this is what I'm willing to pay, will you meet it", looking at the inventory, and making the purchase. They even came in $500 under my "take it or leave it" price! The explanation/training of all the vehicle features was a perk, and the car was delivered in showroom condition. The least enjoyable part was paying for the vehicle. Once I signed on the car (took me an hour from walking into to having a set of keys in my hands), I waited twice as long just to see someone to remit payment, and I already had the loan approval and checkbook in hand. I didn't enjoy sitting through the extended warranty sales pitch (they should just ask if you want to hear about it and leave it if you say no) and even got tricked into thinking I had no choice about an anti-theft code activation (thankfully when I got home and read the fine print and called them about it, they agreed to remove the charge). So Stevinson could work on that process, BUT, I still prefer their efforts go into helping the customer find the car they WANT and selling it for a reasonable price. I can suffer through a warranty pitch once every 10 years, but I won't suffer buyer's remorse. In summary, I'm really impressed with Stevinson's new car sales (and previously with their service department). I got what I wanted, I got a good deal, I enjoyed all but the last 2h of the process, and I will definitely continue to shop Stevinson for Toyotas. More