
Stevinson Toyota West
Lakewood, CO
Filter Reviews by Keyword
By Type
Showing 5,449 reviews
Very easy transition into my Tacoma These guys should get an award for how many times they walk back-and-forth from the sales office to their desks! This is one of the easiest car deal These guys should get an award for how many times they walk back-and-forth from the sales office to their desks! This is one of the easiest car deals I've ever made! More
Going out of the way My fiance and I began looking for a used Toyota after our Suzuki died. We were in a time crunch to find a replacement ASAP. During our search I called My fiance and I began looking for a used Toyota after our Suzuki died. We were in a time crunch to find a replacement ASAP. During our search I called Brach at Stivenson West. They had a certifying used Prius on their lot that we wanted to see. Brach was off at 5 but offered to stay late to help us find the best car within our price range. Brach was professional, patient and welcoming. He made sure to give us valuable information so we could make more informed decisions. He understood that we were in a time sensative position and offered to stay until the dealership closed at 9 while we figured out insurance and finalized paper work. We walked out of the dealership with our new car, an unbelievable warranty, the price and a great relationship with a very impressive dealership. More
Outstanding Experience! I inquired about a 4Runner online and Jamie quickly responded. We spoke on the phone and made plans to meet later that day. I had to drive down from S I inquired about a 4Runner online and Jamie quickly responded. We spoke on the phone and made plans to meet later that day. I had to drive down from Steamboat after work and Jamie waited until almost 7PM for us to arrive. The entire purchase was easy and no pressure. Jamie was professional, knowledgeable and very helpful throughout the entire process. I highly recommend him as an outstanding salesperson at Stevinson Toyota. We met with Nate briefly and he was very personable and helpful. He explained the finance process and made us feel comfortable about our decision. Mark in finance was great! Again, no pressure but very helpful and knowledgable. He helped us make an informed decision on the additional items to consider when purchasing the vehicle. We actually changed our mind on several things and he quickly made the necessary adjustments and mailed us the amended purchase agreement. We are very satisfied customers who will return to Stevinson again. Thanks for an outstanding experience! More
People First After going through three other dealerships and having met their sales folks, Stevinson has certainly figured out the key to making the customer feel After going through three other dealerships and having met their sales folks, Stevinson has certainly figured out the key to making the customer feel welcome. Adam met with us when we walked up with our rambunctious two year old and had the patience of a saint to take us through used cars as well as the features of the levels of new cars Toyota has to offer in the class we were looking for. After doing our homework over the weekend, I came back to meet with Adam and he walked me through the Highlander XLE and Highlander Hybrid. When I had figured out what I wanted, he went to great lengths to find the car that suited me and my family with honesty and sincerity. He and Eric made every effort to ensure that I was comfortable during periods of waiting and that the entire experience was as painless as possible. I highly recommend Adam and Eric! More
Thanks!! Thank you for your help, if I ' will get another one I call you. Toyota is good deal now. I'm going to recommen to my family. See you soon!! Thank you for your help, if I ' will get another one I call you. Toyota is good deal now. I'm going to recommen to my family. See you soon!! More
Great customer service Austen Reed & Matt Peterson were great to work. They didn't know, but I had visited Mountain States a couple of weeks prior (from whom I had leased m Austen Reed & Matt Peterson were great to work. They didn't know, but I had visited Mountain States a couple of weeks prior (from whom I had leased my previous truck ) to review options for buying my truck or leasing a new model & had a less than great experience. I decided to go to Stevinson as they had serviced my truck in the past & everyone was kind & competent. As soon as I got there, Austen greeted me with a smile. He & Matt proceeded to treat me with respect & treated me like my business mattered, as did all the staff. This was a staggering difference from Mountain States. Austen got me a great deal on a new truck, which far exceeded the other offer (again, beyond his knowledge). Honestly even if they offered me a worse deal, I would have stuck with Austen & Matt because I WANTED to give them my business. They are competent, fast, enjoyable to work with and deserve the business. Go Team Stevinson, you made me a loyal customer! More
Fair and honest dealership, great salesman! Welcoming to find a Toyota dealer that is competent, fair and honest. I had "deals" at two other Toyota dealerships that went south. Had a fair offer Welcoming to find a Toyota dealer that is competent, fair and honest. I had "deals" at two other Toyota dealerships that went south. Had a fair offer on my trade in and deal on my new 4 runner in under an hour. Was great working with both Kendall and Sean! More
sales experience Ryan Wagner was very helpful and no pressure salesman the best kind of salesman to be. Majority of the transaction was done via email which made it v Ryan Wagner was very helpful and no pressure salesman the best kind of salesman to be. Majority of the transaction was done via email which made it very convenient. More
Buying My Dream Car! I went in not really knowing what I wanted. I wasn't sure if I wanted to lease or buy or even what car I wanted Matt P. was so helpful and patient. H I went in not really knowing what I wanted. I wasn't sure if I wanted to lease or buy or even what car I wanted Matt P. was so helpful and patient. He took my vague answers and made several suggestions. He didn't rush me. I only needed to test drive one car and I knew it was a perfect fit. Matt's trainee, Austen, was amazing as well. They were both super personable and made it so the paperwork wasn't terrible. Josh in finance was super friendly too He helped me make decisions and explained every option thoroughly. I love everything about Stevenson and I recommend anyone and everyone to buy or lease car from them! More
New car lease Leased a 2016 Toyota 4-Runner. Excellent service from sales person and finance staff. We worked with Ryan W. in sales and AJ in finance. We did not Leased a 2016 Toyota 4-Runner. Excellent service from sales person and finance staff. We worked with Ryan W. in sales and AJ in finance. We did not feel pushed to lease or buy. They gave us the information we needed and allowed us to make an informed decision. Great staff! More