
Stevinson Toyota West
Lakewood, CO
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Great experience, awesome customer service Sales staff was very knowledgeable and helpful to get me into the exact truck that I had wanted. I placed a custom order and Graham worked with me to Sales staff was very knowledgeable and helpful to get me into the exact truck that I had wanted. I placed a custom order and Graham worked with me to iron out the details of the truck and followed up with email and text message updates throughout the order/build process to let me know where my truck was at. He was a pleasure to work with throughout the ordering/negotiation process. The entire staff at Stevinson (reception, sales, financing, and parts) that I interacted with were professional and went above and beyond to make sure that I was well taken care of. I would very highly recommend this dealership and Graham to anyone looking to buy a Toyota. More
Thanks Mike and AJ! We came to Stevinson looking for a Sienna AWD to transport our growing family. Mike was great to work with, answered all our questions, and happily ro We came to Stevinson looking for a Sienna AWD to transport our growing family. Mike was great to work with, answered all our questions, and happily rode around while my wife and I sampled various Siennas and waffled repeatedly over trim level and colors. He also was kind and patient with our car-loving toddler, who also shared more than once that he thought Mr. Mike's beard was "awesome." Mike and AJ both stayed late on a Friday night to wrap up the sale and accommodate our schedule. Great experience and we are huge fans of the Sienna. Many thanks to Mike and AJ! More
Fast, professional, and convenient I bought a car from Graham after visiting a half dozen dealerships. Graham was professional, courteous, knowledgeable, and followed through which enab I bought a car from Graham after visiting a half dozen dealerships. Graham was professional, courteous, knowledgeable, and followed through which enabled me to buy a car before I needed to leave on a trip. I was very happy with Stevinson West and Graham's service. I would absolutely go back to buy another car. More
Pleasantly surprising car buying experience! This was my first experience with Stevinson Toyota West and I was very pleased with the friendly and professional staff. Adam cared about my experien This was my first experience with Stevinson Toyota West and I was very pleased with the friendly and professional staff. Adam cared about my experience as much as he did about making a sale, which is why I drove 2 hours to buy my vehicle from Stevinson vs a much closer dealer who was willing to make the same offer. He also took the time to assist me with moving my stuff from my trade into my new vehicle and then continued to go over all aspects of my new vehicle, even though at this point it was 930pm. Adam certainly is a great value add to your team. Thanks to Nate as well for jumping on a call to further discuss the offer on behalf of Adam. My next pleasant experience was with AJ in finance and then Reese in parts. They too were professional and patient in assisting me through the final processes. I felt like I was treated with sincerity the entire time and would recommend Stevinson based on my experience. More
Shane's the best! We were looking for a very specific used car and Stevinson's Toyota West had one we were interested in that we found on the Internet. I was looking fo We were looking for a very specific used car and Stevinson's Toyota West had one we were interested in that we found on the Internet. I was looking for the car in the lot while my wife went and found a salesman to help. She approached a group of salesman and Shane Nelson (tall guy with cool, Australian accent) willingly offered his assistance and showed us the car. We did the usual test drive. The vehicle was extremely clean and mechanically sound. We didn't buy yet as we went and looked at 2 other vehicles like this one, but with more options, but they weren't nearly as clean nor mechanically sound. Long story short, we decided on the one Shane showed us. By now it was the end of the day and Shane actually was gone, but came back to sell us the vehicle. He and some staff stayed extra late while we signed the paperwork. Shane was extremely gracious and helpful getting us through the process. Shane gets 5 stars for his amazing service and patience.. Dealership gets 4 only cause the car didn't have floor mats, car manual, or extra key and mismatched tires (Not Shane's fault). Ask for Shane if you need a new or used car! More
Excellent Shane was a very good sales person he made buy the car very easy. I love the way he explains everything to you . He was so helpful in many ways . H Shane was a very good sales person he made buy the car very easy. I love the way he explains everything to you . He was so helpful in many ways . He was so helpful my husband is coming to buy a car from him very soon More
Courteous Mike McKevitt was great to work with. Went out of his way to go pickup the vehicle i wanted at another location, brought it back and had it detailed Mike McKevitt was great to work with. Went out of his way to go pickup the vehicle i wanted at another location, brought it back and had it detailed and ready to pick up. The transaction was quick, he was on track and not pushy, which i appreciate. I think the price was fair, but the value for my trade in was low. More
great experience! I had a great experience here because the staff were very nice and easy to deal with. He was very informative and I would definitely recommend him in I had a great experience here because the staff were very nice and easy to deal with. He was very informative and I would definitely recommend him in the future. More
More than pleased! The team at Stevinson auto was absolutely fantastic! I left feeling more than satisfied with my first time car buying experience. Aj was straight for The team at Stevinson auto was absolutely fantastic! I left feeling more than satisfied with my first time car buying experience. Aj was straight forward, genuine and happy to answer my every question. They worked very hard, even past closing time to insure that we were comfortable with the purchase. I waited to get my full approval before driving my car off the lot, after two days I received notice that they had dropped the price of the vehicle by almost 1500 dollars to insure my payments wouldn't go passed what we had discussed. Thanks Stevinson Auto! -K More
Appreciate Jeff Hsiung! I have done business with both Stevinson Toyota and Mountain States Toyota for years. I like both dealerships to be honest. However, I find that my ex I have done business with both Stevinson Toyota and Mountain States Toyota for years. I like both dealerships to be honest. However, I find that my experience on a given occasion is really about which person (or people) I deal directly with. I had a very good experience today at Stevinson Toyota with a salesman named Jeff Hsiung. He was polite, very knowledgable about the 4 Runner, and a pleasure to take a test drive with. I say this after having recently had an experience at an Audi dealership with a salesman that was so rude it made me not even like Audis anymore. I realize that sounds entirely irrational, but it really is true that the quality of people you encounter in the car-buying process can have a huge effect on your decision making. I found Mr. Hsiung to be one of the more pleasurable sales people I can remember working with in the recent several years. He is definitely an asset for Stevinson. When I return there, I will specifically ask for him. More