
Stevinson Toyota West
Lakewood, CO
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Positive experience that made car buying easy. We came in to check on used Rav4 stock but not to buy. We met Adam Lloyd who listened to our needs, did not pressure us, and put together a used car We came in to check on used Rav4 stock but not to buy. We met Adam Lloyd who listened to our needs, did not pressure us, and put together a used car package that met our requirements and we bought that day. Adam is very personable and did a very thorough job in helping us. He is a great addition to your staff at Stevinsons. Thank you Adam! We really like the car. Josh Ross then led us through the paper work, warranties, etc. making sure we clearly understood what we were signing. He gave us several finance plans to select from and it all went very smooth. Thanks Josh Ross. In summary, you have a great staff at Stevinsons. More
Great Team and Easy to Work With Graham was a great sales representative and really knows the Toyota products. I would recommend him any day. The process was quick and simple, with Graham was a great sales representative and really knows the Toyota products. I would recommend him any day. The process was quick and simple, with a great interest rate. More
Working with Graham was delightful! Our experience at Stevinson Toyota West was very positive. We actually came into the dealership having already looked around, and with a good idea of Our experience at Stevinson Toyota West was very positive. We actually came into the dealership having already looked around, and with a good idea of what we wanted. I had called and gotten Jami in sales, and made an appointment. He couldn't be there later that evening, therefore put us in contact with Graham. Graham was very knowledgeable about the Toyota product as well as having a width of knowledge about other brands so that was very helpful, Graham made our shopping experience fun and easy. Jamie helped us finish up the next night and moved us through financing very fast. We also enjoyed working with Mike in the finance department. The only negative thing is we would like to have been briefed on the options and additions prior to having to make that decision in finance. Then in finance it was presented as a monthly additional cost as opposed to knowing what a total cost for the option would have been. (warranty, alarm, clear coat, etc) More
Great dealership! Highly recommend this dealership! Very hospitable and helpful staff willing to go the extra mile with customer satisfaction and even have a little fun Highly recommend this dealership! Very hospitable and helpful staff willing to go the extra mile with customer satisfaction and even have a little fun along the way! More
Best car purchase experience ever! Stevenson is the most relaxed dealership I have ever dealt with. The best salesman is Graham. He was courteous, kind and he knows cars. We bought the Stevenson is the most relaxed dealership I have ever dealt with. The best salesman is Graham. He was courteous, kind and he knows cars. We bought the 2016 Highlander XLE because of him! No need to go look anywhere else. More
Rav 4 Shane Nelson was very knowledgeable, friendly, and professional. I would recommend anybody looking for a car to come and talk to this gentleman. A.J. Shane Nelson was very knowledgeable, friendly, and professional. I would recommend anybody looking for a car to come and talk to this gentleman. A.J. In finance Took the time to explain everything I had questions about and is very personable and friendly More
2016 RAV4 Purchase was easy low pressure, Pleasant Shane was very nice knowledgeable and I was very comfortable working with himI appreciated the follow up pho Purchase was easy low pressure, Pleasant Shane was very nice knowledgeable and I was very comfortable working with himI appreciated the follow up phone calls More
A very welcoming and friendly experience This was my first experience buying a car from a dealership. I had expected buying a car to be uncomfortable, from what I had herd. That I would be tr This was my first experience buying a car from a dealership. I had expected buying a car to be uncomfortable, from what I had herd. That I would be treated as a payday, and be bored just waiting for things to process. Instead Graham, made sure I was comfortable with all the details before we moved forward. We compared prices, he made sure to go over specs and took the time to explain how I was getting a deal. Since Stevenson Toyota is a corporate dealership, they sell a lot more cars than a smaller dealership, thus are not worried as much about profit and dont need to hike the price. Graham even went out of his way to make sure I was comfortable while waiting. While signing and going over everything he even took the time to do a rough calculation of interest, and gave tips on how I could save money. I would definitely recommend going to Graham and Stevenson Toyota if your in the market for a new car. More
Superior!!! This is our 9th Toyota from Stevenson! We have had a total of 13 Toyota's since the 80"s. We could not be more satisfied with Toyota and more import This is our 9th Toyota from Stevenson! We have had a total of 13 Toyota's since the 80"s. We could not be more satisfied with Toyota and more importantly Graham Goguen! Graham has been the best sales representative that we have ever had the experience to work with. Graham in my opinion is the best face of Stevenson Toyota! Graham helped us find our grand-daughters used car and helped us find a new family car for me and my husband, there was no pressure. Graham could have left us in chased down other potential customers, instead he chose to stay with us and help us find what we wanted and needed in a new and used car. I hope when we return, Graham is there to find our next Toyota. Graham is the definition of customer service! More
The salesperson made the difference . . . I went to Stevinson for a casual look at used cars. Shane Nelson offered his help, and I liked him. He was courteous and not at all pushy. He discu I went to Stevinson for a casual look at used cars. Shane Nelson offered his help, and I liked him. He was courteous and not at all pushy. He discussed options with me, but I was on a strict budget, and had no intention of buying a new car. I had developed a feeling of trust in Shane, though, and I returned to Stevinson 24 hours later. On that same night, with Shane's invaluable assistance, I bought a new Corolla! Mr. Brownlee in Finance was professional and likeable as well. More