Stevinson Toyota West

Fast and Thorough Service My 2015 4-Runner Heater Motor was making noise and driving me crazy. We have a busy holiday schedule and I was unable to get the vehicle in for an app My 2015 4-Runner Heater Motor was making noise and driving me crazy. We have a busy holiday schedule and I was unable to get the vehicle in for an appointment and the dealership suggested I bring it in Friday or Saturday morning, leave it for the day and they would repair in between appointments. I showed up on a snowy Saturday at 8:15 AM and also needed a ride home. I was out of there in 15 minutes, got a ride home and my vehicle was done by 10:00 AM. It turns out a critter was nesting in my engine compartment probably from a trip to the mountains and they repaired at no charge and did my 15k service to boot. I highly recommend them for service on Toyota vehicles. More

ALWAYS a great experience! This is the THIRD vehicle we have purchased at this dealership, and with every 185 mile trip, it has been well worth it. The entire staff is friendly This is the THIRD vehicle we have purchased at this dealership, and with every 185 mile trip, it has been well worth it. The entire staff is friendly and helpful and we always leave feeling satisfied. This purchase was the first time we knew what we wanted and Hugh was there from the very beginning. He called the evening before our trip and had everything ready to go! We felt like he was there for US and got us through the entire process easily and with a great attitude. We will continue to do business with Stevinson Toyota for as long as we possibly can! More

Easy and helpful purchase Everything was great. Brach marker was knowledgeable and helpful and Josh Ross helped me with all my finance questions and concerns. I would recommend Everything was great. Brach marker was knowledgeable and helpful and Josh Ross helped me with all my finance questions and concerns. I would recommend them both. More

Fast, easy, and fair Sean was great to work with. When I told him the car I wanted he quickly got back to me and set up an appointment. I feel like he got me a great deal! Sean was great to work with. When I told him the car I wanted he quickly got back to me and set up an appointment. I feel like he got me a great deal! This is the second car I have purchased with Sean he will be my go to from now on. More

Very easy to work with. As soon as I pulled up to the dealership, I was met with the typical salesperson mobbing me right away. It ended up not being so bad though, since I As soon as I pulled up to the dealership, I was met with the typical salesperson mobbing me right away. It ended up not being so bad though, since I knew what I was looking for, and Jarred turned out to be very friendly. He guided me through the sales process, and never tried to hold back any information about the cars(good or bad). I'm happy with my purchase, and am enjoying my new vehicle. The only down point would be that they could have worked with me a little more on the pricing. More

A dealership after Sun Tzu's heart . . . "The art of war teaches us to rely not on the likelihood of the enemy's not coming, but on our own readiness to receive him; not on the chance of his "The art of war teaches us to rely not on the likelihood of the enemy's not coming, but on our own readiness to receive him; not on the chance of his not attacking, but rather on the fact that we have made our position unassailable." -Sun Tzu, "Art of War," Chapter 8. I came into the dealership expecting a battle. I expected to look for things that were not ideal, less than honest, or too good to be true. From the interactions with Jarred De Palo, to the negotiations with Nate Hager, to the finalization of payment with Kendall Janak, the aforementioned excerpt from "Art of War" was an unexpected but very welcome theme throughout. Despite spoiling for a fight, coming in having researched the vehicle in advance, and looking for points to contest, I found the need to do so superfluous. In their refurbishing, maintaining, pricing, and selling of my vehicle, the crew at Stevinson Toyota West made their position refreshingly unassailable. They accomplished this feat with the quality of their service, both to the vehicle and customer, efficiency of the sales process, equitable treatment of all potential customers, and willingness to compromise in the rare instance it can be found necessary to make a deal work for potential buyers. More

Great used car purchase experience Our experience was very positive. Anton's knowledge of the cars and the process gave us more confidence and was a great help as we weighed our decisio Our experience was very positive. Anton's knowledge of the cars and the process gave us more confidence and was a great help as we weighed our decisions. More

Good Experience! Jarred was a big help in finding the right car for me. The whole experience from beginning to end went well - service was friendly and all of my quest Jarred was a big help in finding the right car for me. The whole experience from beginning to end went well - service was friendly and all of my questions were answered thoughtfully. I would definitely recommend Stevinson Toyota West to a friend or family member. More

an easy car buy experience I was planning on buying a car for my wife before winter got really difficult. I had visited 3 other dealerships before finding Stevinson Toyota West. I was planning on buying a car for my wife before winter got really difficult. I had visited 3 other dealerships before finding Stevinson Toyota West. The other dealerships did the standard salespersons haggling and runaround negotiating. I was tired and worn out when I arrived to Stevinson. I wanted to buy a car that had some kind of warranty. And I wanted something close to Kelley Book Value. Jarred was polite and most of all very helpful. I told him I was tired of doing the negotiating bit and if he could get me a good offer on the Yaris I was looking at... I'd buy it. Jarred came back with a quote thousands less than I had hypothetically asked for. I was blown away by the offer and was glad I didn't have to do the back and forth. If you want an honest price from an excellent dealership visit Stevinson. If you want excellent/down to earth service ask for Jarred De Palo. The only reason I didn't choose 5 stars was because the clicker doesn't lock/unlock the passenger door. But, I have an appt Wednesday to get it fixed and I was assured it was covered under warranty. More

car buying made easy!!! Hi, I was looking at cars online and hear a lot about the Toyota RAV4. A friend of mine had purchased a Lexus from Stevinson and suggested I go there Hi, I was looking at cars online and hear a lot about the Toyota RAV4. A friend of mine had purchased a Lexus from Stevinson and suggested I go there. I built a Rav4 online and next thing you know I got an email from Hugh Fitzpatrick. I made an appointment and when I arrived there was my 2015 RAV4 ready and waiting....complete with my favorite radio station in the #1 spot!!!! It was smooth sailing from there. Hugh was so friendly and kind (and a fellow Christian) so I knew this was a sign from God. A wonderful experience and I will definitely recommend Stevinson...a more specifically Hugh Fitzpatrick!!!! Thank you so very much, Laurie Anderson More