
Stevinson Toyota West
Lakewood, CO
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Got us exactly what we wanted! Excellent purchase experience Our family was looking for a new Tundra. We had a VERY difficult time finding what we wanted (TRD PRO NON Flex Fuel). Most of the other dealerships in Our family was looking for a new Tundra. We had a VERY difficult time finding what we wanted (TRD PRO NON Flex Fuel). Most of the other dealerships in the Denver area would not work with us to get the car built by TOYOTA. Some wanted 3k to 5k over MSRP on the first contact. Stevinson Toyota West, Greg Smiley and John Petro changed everything. They worked with us to get TOYOTA to build exactly what we wanted. All of the communication was easy, prompt, straightforward and honest. We were EXTREMELY happy with the experience and the vehicle. Thank you Greg, John and Stevinson Toyota West. We will be doing business with you again! More
My truck After looking at over 200 trucks ,most were more then i wanted to pay or just trash, i got the call from Greg. My wife said okay lets look at one more After looking at over 200 trucks ,most were more then i wanted to pay or just trash, i got the call from Greg. My wife said okay lets look at one more and much to my surprise it was what i was looking for. After a terrible experience at another dealer it was refreshing to shop at Stevensons. More
Great experience buying used car Our salesperson, Ryan, was very helpful. Helped us find a car that fit our needs and our budget. Josh in finance got us through the paperwork process Our salesperson, Ryan, was very helpful. Helped us find a car that fit our needs and our budget. Josh in finance got us through the paperwork process quickly which meant we were on time for our Fourth of July festivities that afternoon. More
The best dealership around Hugh was absolutely fabulous. Hugh was so attentive to any of our needs and had the answer to our questions ASAP. John Petro was the most congenial ne Hugh was absolutely fabulous. Hugh was so attentive to any of our needs and had the answer to our questions ASAP. John Petro was the most congenial new car sales manager I could ever meet. Reese in parts described The DVD add on to a tee. Reese explained the product so well we felt comfortable to purchase on the spot, by the way that was a $2200.00 add on. Mike in finance was very helpful in walking us through the extensive paperwork. AAron in service had us in and out quickly after the installation of the DVD player. Mr. Mcrae, you will know him by his bright red beard. So helpful on the same day I brought my daughter;s new Sienna in for the new car check up. Mr Mcrae asked me if i wanted the car washed, I said yes and could you clean the front windshield it is very smugged from my daughter. Mr Mcrae said we don't usually do the windows, I said OK. Mr. Mcrae then went out to my car and washed the inside of the front windshield so I could see better and help me not to get into an accident. Everyone is this purchasing event was A-One. More
Bought a used car after being referred by my parents I called the dealership Wednesday late and Mark Land took my call. I told him what I was looking for and I met him the next day. He took care of me I called the dealership Wednesday late and Mark Land took my call. I told him what I was looking for and I met him the next day. He took care of me quickly and efficiently to buy my used RAV4. My parents have been getting their 4 Runner serviced here for years and always rave about the customer service (Mark Smith, Service Advisor) and others.Thanks! More
Great Customer Service My old 2002 Toyota RAV4, with 153,000 miles broke down on my trip from New Mexico. Aaron H. from the service department called me as soon as the car My old 2002 Toyota RAV4, with 153,000 miles broke down on my trip from New Mexico. Aaron H. from the service department called me as soon as the car was towed to Toyota to introduce himself as my contact. Then, I had to make the decision whether to repair or buy a new car. so, a new car......Greg Smiley was very kind, fun, and easy to work with when I was selecting a new RAV4. Greg was very patient and understood how difficult it was to say good bye to my old trusty car. While I was working with Greg, Aaron from service stopped by to make sure I was doing okay. I am back safely in New Mexico. Thanks to all the folks at Stevinsons. This was a great experience in the most stressful of situations. More
Certified Pre-Owned Purchase I was looking for a certified pre-owned Rav4 and found one online. I made an appointment with Hugh to test drive the Rav4 the following business day. I was looking for a certified pre-owned Rav4 and found one online. I made an appointment with Hugh to test drive the Rav4 the following business day. Hugh was amazing, very helpful and listened to what I was looking for. Hugh showed me other options and never once did he ever use pushy sales tactics. Hugh was very personable and I enjoyed working with him! I also worked with AJ in the finance department who was also very personable and helpful. Signing all the paperwork was rather quick! Definitely recommend this place!! More
Customer Friendly This is the first NEW car that I have purchased. Greg Smiley was awesome and I will definitely go back to him for any of my future car needs. My fianc This is the first NEW car that I have purchased. Greg Smiley was awesome and I will definitely go back to him for any of my future car needs. My fiance and I went in wanting to make our first purchase "together" on a new car. We talked with Greg about our needs and wants - he found exactly what we were looking for that we ended up buy 2 cars from him. He was patient with our many questions and willing to test drive every car on the lot if we wanted. He went over things multiple times to make sure we knew what we were buying and how to use it. Additionly, we have even contacted him after the sale with questions about how things work and he willings answers everything for us! This was a great experience - I cannot say enough positive things about Greg! More
Easy and honest I worked with Hugh Fitzpatrick and I felt really good about the vehicle and the deal. The deal was fast and easy, and Hugh was knowledgeable and hone I worked with Hugh Fitzpatrick and I felt really good about the vehicle and the deal. The deal was fast and easy, and Hugh was knowledgeable and honest. More
Focus on Customer Needs Ryan Hejda was immediately willing and able to help with our shopping experience when we arrived on the lot. Since I had done some research in advanc Ryan Hejda was immediately willing and able to help with our shopping experience when we arrived on the lot. Since I had done some research in advance, Ryan was able to take us right to the vehicle we had expressed interest in. He was very knowledgeable about the 4Runner and the differences between the various models. Although we were not intending to buy when we arrived, Ryan was able to work with us and the sales manager to reach an attractive price that compelled us to acquire the vehicle. Since our purchase, Ryan has also been very helpful by explaining and demonstrating the various features on the 4Runner. I would recommend Ryan and Stevinson Toyota to others looking for a new Toyota. More