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Stevinson Toyota West
Lakewood, CO
5,434 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,434 reviews
June 09, 2025
Very friendly, helpful, and professional. My service representative also coordinated transportation for me to and from the dealership, which made things super easy. The great work! My service representative also coordinated transportation for me to and from the dealership, which made things super easy. The great work! More
by mark.ertmer
Employees Worked With
Alex MacRae
June 09, 2025
Very easy to make a fair deal in a few hours time. It’s nice that they listen and respond to what is actually asked . very friendly and courteous staff I will recommend to my friends and family It’s nice that they listen and respond to what is actually asked . very friendly and courteous staff I will recommend to my friends and family More
by John
Employees Worked With
Beth
June 09, 2025
I recently had a very disappointing experience at Stevinson Toyota West. After leaving my vehicle overnight (at Stevinson East) just a few weeks ago for an annual oil change and a simple brake squeak Stevinson Toyota West. After leaving my vehicle overnight (at Stevinson East) just a few weeks ago for an annual oil change and a simple brake squeak diagnosis, I ended up waiting here over five hours just to be told that nothing had been fixed because the necessary part wasn’t available—I would need to come back yet again. Throughout this time, I had to seek out updates myself, as there was no proactive communication from the service team. Since then, I’ve received zero information about when the part will arrive. I also requested an updated mileage sticker because the previous one was incorrect, but that was ignored as well. If I could give negative stars, I would. This level of service is unacceptable and extremely frustrating for what should have been a straightforward visit. More
by erikalshisler
Employees Worked With
Not listed
June 06, 2025
Easy to get an appointment however it took 3 1/2 hours, longer than expected. Guy who checked me in the as very courteous and helpful. longer than expected. Guy who checked me in the as very courteous and helpful. More
by Thehaus4
Employees Worked With
Service advisor Scott Bowler rated a 5 star
June 05, 2025
They were great and did great work! People were respectful. Will definitely use this dealership again. People were respectful. Will definitely use this dealership again. More
by elizabeth.boone17
Employees Worked With
Joel, Rick Popanda, Brian Ballard, Alex MacRae, Julie Sand, Brandon Anderson, Mike Hashman, Thomas Lozano, Brian Patton, Cristian Vasquez, Melissa James
June 04, 2025
Cole was extremely helpful in clarifying questions I had on some of the buttons. He went out of his way in prompting fast service since I was on a time crunch. He even accompanied me to my car where he ha on some of the buttons. He went out of his way in prompting fast service since I was on a time crunch. He even accompanied me to my car where he had fix the “maintenance due soon” notification More
by Lisa
Employees Worked With
Cole
June 04, 2025
I accidentally booked my appointment, after receiving a text, I showed up and we couldnt find the confirmation. I pulled up my phone and we noticed I booked it at the Toyota East location. I live in Lakew text, I showed up and we couldnt find the confirmation. I pulled up my phone and we noticed I booked it at the Toyota East location. I live in Lakewood and that wasn't convenient. Ricky signed me up, gave me a turnaround time and was a complete pro. He informed me of the current promotion where I paid for two oil changes and received a 2 for 1. I work in the service industry and can only hope I provide his service. He's a great pro! More
by juancgalvan
Employees Worked With
Ricky Lobato
