Stevinson Toyota West

Service department has made some definite improvements - customer care and communication- but still can improve on scheduling and getting cars turned around in a better time frame. customer care and communication- but still can improve on scheduling and getting cars turned around in a better time frame. More

Brandon my service rep was excellent, even though it was New Years Eve, great service ! New Years Eve, great service ! More

Blaine and Jace in the service dept were great! They listened to my concerns. Jace the technician even took the time to take a ride with me so I could point out concerns. I appreciate both of their They listened to my concerns. Jace the technician even took the time to take a ride with me so I could point out concerns. I appreciate both of their courtesy and honesty. Excellent service experience, which has been nonexistent elsewhere. Thank you More

Together, as a team (myself, sales associate, sales manager) we navigated incredibly difficult waters. At the end of the day, and still today I believe there could not have been a better outcome. Thank manager) we navigated incredibly difficult waters. At the end of the day, and still today I believe there could not have been a better outcome. Thank to all of you that were involved. Beyond grateful, and this dealer will get my business in the future. This was the second car I purchased from this dealer. More

Had a wonderful experience at this location. A lot of fun and beautiful cars to test drive. So many different options it was tough to choose! Really happy with the help I received it made the ex A lot of fun and beautiful cars to test drive. So many different options it was tough to choose! Really happy with the help I received it made the experience as painless as possible More

Courteous, friendly SKILLED service on each of two times I’ve been there. Went for an oil change, but the service member working on my Toyota RAV 4 on Saturday Jan3 2026 also determined that the dry dirty I’ve been there. Went for an oil change, but the service member working on my Toyota RAV 4 on Saturday Jan3 2026 also determined that the dry dirty filter needed a change, too. He trekked back out of the service area to the (very spacious and comfortable customer waiting lounge to find me, explain the filter situation, and confirm that I’d also like to have that that work done. Will keep going there as needed in the future. More

Top two dealership I visited. I would buy another vehicle from them again. Very professional. I would buy another vehicle from them again. Very professional. More

These folks always take good care of me. I dealt with Alex Macrae and Daniel in Service and Derek in Parts. Good experience, as always. I’ll be back. I dealt with Alex Macrae and Daniel in Service and Derek in Parts. Good experience, as always. I’ll be back. More

Stevinson Toyota West Is a gorgeous dealership full of friendly, knowledgeable staff. My fiancé and I have never been “wowed” by a dealership until we made the right decision of bringing our business here friendly, knowledgeable staff. My fiancé and I have never been “wowed” by a dealership until we made the right decision of bringing our business here. We worked with Graham Goguen for the sale and Gray Thompson for the financing portion. I truly cannot express how thankful and ecstatic we are with Graham’s immense wealth of knowledge, genuine caring personality, and bubbly smile. Graham not only sold us a car, but he sold us the ONLY Yuzu GR86 that this dealership got the privilege of receiving. John, the sales manager, and Graham fought tooth and nail to try and get one of these from Toyota. Once they figured out they were allocated one, Graham raced to reach back out to me and start working a deal. This wasn’t an upsale, this was genuine customer service. He walked us through the whole journey, from port delivery, option installation, detailer care, PPI steps, and even followed every small wish I had for it. He gave my fiancé her “off the show room floor” experience with the car of her dreams. Gray and Graham made us feel like a priority during one of the busiest times of the year. You could tell they had very long days but wanted every step to be as easy and carefree as possible. Gray made financing easy, explained options, and even went into death on my personal credit information and what I could do to better it for the future. I have NEVER had “sales” people go out of their way to help the buyer better themselves! Stuff like that makes life time customers! Graham, Gray, and John didn’t just sell us a car. They sold us the experience of a lifetime. I WILL be back to buy more from this team as life calls for it. More

Very professional! Dan our service representative did a great job! Kept informed all the time and provided shuttle lift service home and back. Good job Dan Aaron Dan our service representative did a great job! Kept informed all the time and provided shuttle lift service home and back. Good job Dan Aaron More