
Stevinson Toyota West
Lakewood, CO
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I have been shopping for a Hylander for quite a while. We live two hours from Denver. So, getting down there to shop is not easy. I called a few weeks ago to ask some questions. Mark Land was the person that live two hours from Denver. So, getting down there to shop is not easy. I called a few weeks ago to ask some questions. Mark Land was the person that answered. He was patient, knowledgeable and easy to talk to on the phone. He called to let me know the car we wanted was in. Because he was so nice on the phone we decided that is who we would buy the car from. From the minute we shook hands at the dealership he was a pleasure to do business with. He knew everything about the car. He showed us around the dealership for future knowledge. Marc and Mark made the actual purchase a breeze. He even got us out the door in time to pick our kids up at school in the mountains! I have already recommended him to three friends and will continue to do so. Thanks so much! More
This is the fourth car that I have purchased from Stevenson Toyota West in the last 10 years. I enjoy purchasing vehicles from this dealership. They carry quality cars that are backed by a warranty a Stevenson Toyota West in the last 10 years. I enjoy purchasing vehicles from this dealership. They carry quality cars that are backed by a warranty and have all been given a complete inspection and detailing of the car. The people at the dealership have always been friendly. I look forward to purchasing more vehicles from this dealership. More
From the moment I arrived at Stevinson Toyota West, I was greeted by Hugh Fitzpatrick, who was extremely kind, knowledgable, and helpful. This level of service continued throughout my experience, starting wi greeted by Hugh Fitzpatrick, who was extremely kind, knowledgable, and helpful. This level of service continued throughout my experience, starting with test drives, to answering the countless questions I had, up until my purchase a few weeks later. I loved working with Hugh, and I would highly recommend both Stevinson Toyota West, and Mr. Fitzpatrick. More
I was at the dealership on the previous weds for routine service on my 07 Yaris . I was wandering around the showroom eyeing the new Prius C. I asked a salesman (Caleb) what kind of deal I could get? He service on my 07 Yaris . I was wandering around the showroom eyeing the new Prius C. I asked a salesman (Caleb) what kind of deal I could get? He was busy with another customer but kindly gave me over to Josh. Well, long story short, i'm now driving a new Prius C and lovin it. I can't say enough good things about this dealership. Everyone I've encountered at Stevinson West has been fabulous. That goes double for Deb in finance and my sales person Joshua Ross. My Prius C makes the 4th car I've bought here, so I speak from experience. It doesn't matter if you're buying new or used, you're still treated with the same respect and friendliness. So, what are you watin for, go pick out your new Toyota. Trudy Newell More
I had a great time at Stevenson Toyota west for the people were friendly and very nice to deal with. The sales person was very knowledgeable about the vehicle which is a big plus. I would go there in t people were friendly and very nice to deal with. The sales person was very knowledgeable about the vehicle which is a big plus. I would go there in the future if I ever want or need another Toyota. More
Josh Ross was helpful and attentive from the moment we walked into the dealership. We were able to successfully negotiate the purchase with good faith concessions made by both parties. One of the best car walked into the dealership. We were able to successfully negotiate the purchase with good faith concessions made by both parties. One of the best car buying experiences we've had! We will definately recommend Stevinson Toyota West to our friends and colleagues. Thanks again, Matt More
Otis was the best salesmen we worked with during our experience of finding a car. I went to several other dealerships and none of the salesmen took me seriously, nor were they helpful during the search. experience of finding a car. I went to several other dealerships and none of the salesmen took me seriously, nor were they helpful during the search. Like all car purchases it took more time than we wanted with negotiating on a price we were happy with, but in the end I left with a new car and was happy with the overall experience. I would highly recommend this dealership and would HIGHLY recommend Otis. He is not your typical salesmen who reads every sales pitch in the book to convince you to buy a car. He lets you do the talking and listens to your wants and needs. Very great salesmen!!!!! More
I have been a Stevinson Toyota customer for a long time. My family has always been a Toyota family. I was beyond happy and impressed with Josh Ross' work. He was so helpful, patient, and supportive with m My family has always been a Toyota family. I was beyond happy and impressed with Josh Ross' work. He was so helpful, patient, and supportive with my decision. He was very knowledgeable about the Rav4 and he truly cared that I was happy with the car I was purchasing. John Petro was also amazing. He made sure that we were getting the best deal possible, and he took away the stress from buying a car. Marc up in the financial department was also great. He had a great attitude and had us laughing the whole time. I will be coming back for my next vehicle! I live in Greeley and still continue to do business down in Lakewood. I think that says something about the type of people that work there and the business that they are running. Thank you for helping me with the purchase of my new Rav4! More
Mr. Coleman is an asset to your company. He is very caring and professional. He is so patient to explain everything about the car, and financing of it. He showed us how things function on our new car caring and professional. He is so patient to explain everything about the car, and financing of it. He showed us how things function on our new car. He is a great listener. He was able to answer any questions and concern we had about our Toyota highlander. He treated us like valuable customer. We felt confident when we chose our new car since there are many choices to choose a new car, and different dealers with many sales reps. We are family of 6 which includes 2 months old twins. We want to thank Mr. Coleman for his hard work. More
I came to Stevinson Toyota West to purchase a new Toyota Rav-4. Hugh Fitzpatrick greeted me as soon as I walked in the door on a late Saturday evening. He was very professional, knowledgeable, and helpful Rav-4. Hugh Fitzpatrick greeted me as soon as I walked in the door on a late Saturday evening. He was very professional, knowledgeable, and helpful and assisted me throughout the entire purchasing process. We found two options for the type of vehicle that I was looking for, and we looked at both cars in the lot as well as on the drive. Hugh explained the various features and options of the Rav-4. He also brought the car into the dealer prep area so that we could look at it in good lighting. When I was ready to make my final purchase decision, Hugh made every minute count and was a very easy, efficient, pleasant experience. He made my appointment at a time that was convenient for me, even though it was after his usual scheduled work hours. He explained the financing options, payments, etc. so that I was comfortable with those decisions. He helped me set up my Toyta Entune account and explained how that feature worked. He also made sure that I had the "Toyota Cares" phone number entered into my phone and explained the program to me. When the car was ready, he put me in the driver's seat and reviewed all of the features of the car, adjusted the seat and mirrors, heating, etc. so that I was comfortable. Hugh also set up my phone's bluetooth so that I could receive calls and the volume was set appropriately. Also, Hugh set up the navigation system so that I could navigate to my home address as soon as I left the dealership. He helped transfer my belongings from my rental car to the new car, and moved my rental car to the Enterprise holding area, and he took care of the drop-off paperwork. I received a follow-up call, text, and note following my purchase asking me if I had any questions. I know that he went above and beyond throughout this purchasing experience and his help and knowledge of the vehicle was greatly appreciated. I will recommend Hugh Fitzpatrick to anyone I know who is in the market for a new or used Toyota. More