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Stevinson Toyota West
Lakewood, CO
5,435 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 21, 2019
Brett T. Did a fantastic job helping with me with a certified pre-owned 4Runner and walking me through all the logistics of the trade-in. I highly recommend asking for Brett when looking for your new v certified pre-owned 4Runner and walking me through all the logistics of the trade-in. I highly recommend asking for Brett when looking for your new vehicle. More
by dwalsworth12
Employees Worked With
Marc Csentery, Brett Thedford
December 21, 2019
Traded my Camry in for another Camry. This is the third Camry I have bought from Graham. He makes buying cars easy! Awesome experience every time!! Camry I have bought from Graham. He makes buying cars easy! Awesome experience every time!! More
by Sosi
Employees Worked With
Graham Goguen
December 21, 2019
It was a pleasure working with Frankie, Joe, Marc and Anthony at Stevinson Toyota West! We were treated very well and all went smooth. Appreciate the hospitality and will definitely buy there again in Anthony at Stevinson Toyota West! We were treated very well and all went smooth. Appreciate the hospitality and will definitely buy there again in the future! More
by Tisha
Employees Worked With
Maurice Jones, Stevinson Toyota West, Joe Garcia, Marc Csentery, Frankie Apicella, Anthony Warren
December 20, 2019
False Advertising on Website and Paperwork to Buyer Purchased a 2020 Toyota Tacoma decent truck but horrible tech package for head unit. The head unit is advertised as Entune 3.0 Plus which on the TOYOT Purchased a 2020 Toyota Tacoma decent truck but horrible tech package for head unit. The head unit is advertised as Entune 3.0 Plus which on the TOYOTA website means you have remote start when in fact after visiting Stevinson, another TOYOTA dealership and three phone calls to Toyota support I find out it does not even have. I wrote a review on the Stevinson Toyota West website to general manager Deck Hughes and afternoon 3 weeks no reply. It asks how you would like to be contacted and still no phone call. Toyota website contradicts what it really does, salesman Tony Salazar gave me a printout stating it has this Entune 3.0 Plus system, the unit itself says Entune and even tells me to add Navigation App when trying to use the map function. When I asked Toyota support about speaking to someone else about this. She told me that was a question for the engineers and they cannot be contacted and then hung up on me when I asked for a supervisor. Advice on buying a Toyota is to find sales people who know their vehicles, don’t rely on Toyota’s website and if using Stevinson West do not expect a response from general manager Deck Hughes. VERY POOR SERVICE AFTER PURCHASING BRAND NEW VEHICLE. More
by K. Bast
Employees Worked With
Deck Hughes, Tony Salazar
December 20, 2019
Nelson has been great, very knowledgeable and has a low-key but businesslike approach that we greatly appreciate, especially after visiting some other dealers. Respectful, smart and considerate without low-key but businesslike approach that we greatly appreciate, especially after visiting some other dealers. Respectful, smart and considerate without being obsequious. He even came over to our house to help address a problem. He is highly recommended. More
by ripples
Employees Worked With
Maurice Jones, Josh Ross, Nelson Im
December 19, 2019
Frankie was a great salesman. I first showed with another person also looking at a new vehicle. We manage to keep both of our interest separate. He found the exact car I was looking for and help me through t person also looking at a new vehicle. We manage to keep both of our interest separate. He found the exact car I was looking for and help me through the process of buying my first brand new car. I highly recommend using him as your salesman. More
by Robert.bolan
Employees Worked With
Brach Marker, Frankie Apicella
December 19, 2019
Sydney was great! I recently purchased a new Corolla Hybrid from Sydney Hong at Stevinson Toyota West. Sydney did a great job, not only with making the purchase go smo I recently purchased a new Corolla Hybrid from Sydney Hong at Stevinson Toyota West. Sydney did a great job, not only with making the purchase go smoothly, but also with setting up and patiently tutoring me on the car's many computerized features. After I left the dealership, he was always available and accessible to answer my additional questions. When an issue with the alarm system came up, he was excellent at following through and arranging for it to be satisfactorily resolved. I felt that I was well taken care of at Stevinson, and would go there for future purchases. More
by cflaharty
Employees Worked With
Sydney Hong
December 19, 2019
Found myself at Stevenson after almost buying a different Tacoma elsewhere. I’m a direct talker and knew exactly what I wanted and Yuzeth was accommodating and helpful with information prior to the drive d Tacoma elsewhere. I’m a direct talker and knew exactly what I wanted and Yuzeth was accommodating and helpful with information prior to the drive down to the dealership and avoid wasting my time. He also had the take-in records and service records and truck ready for me to look at and drive prior to arriving and easily helped answer questions and work with John Petro when my questions and concerns were brought up. I was 10 minutes away from buying the other Tacoma and ended up purchasing the one from Stevenson instead. Open dialogue, answers provided regardless of outcome, Yuzeth was professional and listened......and assisted with facilitating. Thank you to the team that helped. More
by ADT13
Employees Worked With
Maurice Jones, Kendall Janak, John Petro, Yuzeth Guerrero
December 19, 2019
Used Honda CRV Ken was excellent to work with. This was my wife and I's first experience buying a vehicle from a dealership and Ken made sure to take away all the fe Ken was excellent to work with. This was my wife and I's first experience buying a vehicle from a dealership and Ken made sure to take away all the fears we had of buying from a "big dealer". He was excellent in being able to answer all of our questions, and if he didn't know the answer he made sure to find out. It's been months since we bought our vehicle and Ken has reached out numerous times just to make sure our vehicle is working out for us and even sent us a Christmas card. More
by JeffS
Employees Worked With
Ken Blum
December 19, 2019
Yuzeth at Stevinson Toyota west was great to work with. He listened to what we wanted and didnt try to redirect us to a different struck. He was knowledgable about the car and its features. Their finance m He listened to what we wanted and didnt try to redirect us to a different struck. He was knowledgable about the car and its features. Their finance manager stayed late to get our paperwork done. Great staff! More
by klnhamilton
Employees Worked With
AJ Brownlee, Yuzeth Guerrero
