
Stevinson Toyota West
Lakewood, CO
Filter Reviews by Keyword
By Type
Showing 5,437 reviews
When I went to Stevinson's I was thinking about purchasing a new car, but was not sure if I wanted to buy that day. Otis asked me several questions and had me test drive the Avalon. I love the purchasing a new car, but was not sure if I wanted to buy that day. Otis asked me several questions and had me test drive the Avalon. I love the way it handled and the feel of it. I told him I did not want the color of the test drive car. He took me to see another car same style and same model, but a different color. I loved the color, but when he researched it he found it was one of the cars under recall. He explained to me about the recall and how soon the car could be delivered. I really did not want to wait the length of time that it would of taken for delivery. He knew I really liked everything that was on that car. He showed me other colors and when I picked the new color, he said that car did not have the same options. So I told him I wanted all the options, he took the time to look through the inventory and found the car I wanted!! I ended up buying and taking the car that day! I would recommend not only Stevinson's to anyone but also Otis. More
Buying a car is usually not an experience for which I look forward. Fortunately, my husband does! Within one week we have purchased not one but two vehicles from Stevinson Toyota Scion West. No, we di look forward. Fortunately, my husband does! Within one week we have purchased not one but two vehicles from Stevinson Toyota Scion West. No, we did not win the lottery but it feels like it. We have two dependable vehicles which should last us a long time. James Edwards treated us with respect and did his best to make an excruciating experience (for me) tolerable considering the amount of time it takes to buy, trade, finance, etc. We will be coming back to Stevinson for maintenance and upkeep on our vehicles. I believe we have established a good working relationship with this dealership. More
I was waiting for an oil change and approached James Edwards to inquire about a used vehicle I could use to haul my sailboat. I didn't want to spend a lot of money but wanted a reliable vehicle which w Edwards to inquire about a used vehicle I could use to haul my sailboat. I didn't want to spend a lot of money but wanted a reliable vehicle which would not be my primary vehicle. He showed me a 2002 Toyota Tundra that had nearly 156,000 miles, but looked practically brand new. He recommended a second opinion on the vehicle to be comfortable with the purchase. I hired a vehicle evaluator who gave me a detailed report, and found the vehicle to be fundamentally sound. James worked with John Petro to correct all the issues reported and went far out of their way to make the vehicle perfect. James and Rick Kitzmiller were very open and receptive in negotiating a fair price for the vehicle and giving a fair value for my trade-in. I have to say that the personnel were very helpful and friendly and sincere in their desire to make sure all my questions were answered and all issues with the vehicle addressed to my satisfaction. I would, and already have, referred friends to Stevinson Toyota West based on my positive experience in purchasing my vehicle. I since purchased a second vehicle with my wife and had a similarly good experience. More
Mark was my a-typical sales experience because he spent the first 15 minutes listening rather than selling and was attentive, responsive as well as very knowledgeable of a vehicle that was not a Toyota. M the first 15 minutes listening rather than selling and was attentive, responsive as well as very knowledgeable of a vehicle that was not a Toyota. Marks a car guy and I'm a car guy. He was perceptive enough to see I had sold myself on the truck and he did not need to push or make small talk. Unusual experience in that it was positive and fast. Thanks Mark. More
I had a great experience and would recommend this salesperson again. Otis was the only person to approach me while I was walking the lot looking for a Tacoma 2012 or 22013. The dealership is the clea salesperson again. Otis was the only person to approach me while I was walking the lot looking for a Tacoma 2012 or 22013. The dealership is the cleanest and most friendly I've ever visited. More
Very friendly and helpful! Best car buying experience! I was given 100% attention, even though I was a first time buyer! I will definitely return to purchase from Stevinson again!! was given 100% attention, even though I was a first time buyer! I will definitely return to purchase from Stevinson again!! More
From start to finish Garrett was on top of helping me get the exact vehicle that I was looking for. Seeing as I live an hour and a half away from Denver communication via e mail was Paramount in helping find the exact vehicle that I was looking for. Seeing as I live an hour and a half away from Denver communication via e mail was Paramount in helping find exactly what I was looking for. Garrett stayed in close communication and was very helpful every step of the way. As a result I only had to make two trips to Stevinson. One to get my trade in appraised and negotiate a very fair price and the second trip to go down and pick up my new 4 runner. I would highly recommend Stevinson and Garrett to anyone looking to purchase a new vehicle. More
Tony Salazar is an outstanding salesman- very knowledgeable and helpful, but not pushy at all. He helped us buy a vehicle 8 months ago. When we needed to repeat the process again, we did not he knowledgeable and helpful, but not pushy at all. He helped us buy a vehicle 8 months ago. When we needed to repeat the process again, we did not hesitate to contact Tony. To my surprise, I am recommending a dealership to my friends. I never thought I would do that! More
Otis was very helpful and kind. He made the entire process very easy and provided excellent customer service. I would recommend Otis to my family and friends. It didn't feel like you were dealing wit process very easy and provided excellent customer service. I would recommend Otis to my family and friends. It didn't feel like you were dealing with a saleman, more like a friend! Thanks Otis! More