Stevinson Toyota West

Hugh was super friendly, low pressure, accommodating, thoughtful, and answered all my questions. He was very responsive and easy to work with. I wouldn't hesitate to call him if any additional question thoughtful, and answered all my questions. He was very responsive and easy to work with. I wouldn't hesitate to call him if any additional questions come up, or refer a friend to him. More

Jami provided outstanding service! He provided all of the information that we needed, while not pressuring us into any particular car. We started the buying process with a 4Runner in mind, but with Jami the information that we needed, while not pressuring us into any particular car. We started the buying process with a 4Runner in mind, but with Jami's knowledge and expertise, he was able to show us the benefits of a Tacoma. This was our first time buying a new vehicle, and our experience was outstanding. Jami was great, and so was Mikael in finance. We definitely recommend Stevinson Toyota. More

Tony was great! He had just what we were looking for, and he made the experience painless. He did everything he could to make us feel welcome, comfortable, and satisfied as customers. Thanks Tony- I have and he made the experience painless. He did everything he could to make us feel welcome, comfortable, and satisfied as customers. Thanks Tony- I have never had a car buying experience go that well before. More

Josh was exceptional to work with. His courtesy, professionalism, and helpful demeanor made this the most seamless vehicle purchase I have ever experienced. Thank you so much Josh. Best wishes professionalism, and helpful demeanor made this the most seamless vehicle purchase I have ever experienced. Thank you so much Josh. Best wishes, Matt Bullington More

The experience my husband and I had with Otis, Deb, and the whole team was nothing short of spectacular. I HATE going to dealerships, honestly hate it. But my extended family has sincerely recommended Otis the whole team was nothing short of spectacular. I HATE going to dealerships, honestly hate it. But my extended family has sincerely recommended Otis and his whole team and so we gave it a shot and they had the used inventory we needed. We created a very special Thanksgiving week for a family member by helping them purchase a vehicle that they desperately needed but could not afford alone due to special circumstances. The team embraced us and made sure that our family was able to fulfill a purchase at a price and financing terms that we could afford. The customer service was the BEST we have ever had at any dealership and have committed to only coming back to Otis for any car purchases in the future. This is no lie, by far, hands down, amazing experience. Thank you Otis, Deb, and the whole team for all you do!!! Sincerely, the Strauss Family More

I go into here every time to get my oil change done and everyone is so AMAZING from the time you pull in! Great with the kids and even our doggie that comes every time. This last time I went in for a oil c everyone is so AMAZING from the time you pull in! Great with the kids and even our doggie that comes every time. This last time I went in for a oil change and had a question I spoke to Otis and he answered everything and got me in my beautiful Camry and OUT of my BMW!!!! No headaches no presure just all around great service! It was a pleasure to work with him and the whole team... We will deff be back for all our vehicles service needs and when ever we purchase another car we know where to go!!!! Thank you Otis and Stevinson team More

Otis was such a great salesperson to work with. He was very considerate of my needs in a car but also my budget. I had originally come in to look at purchasing a used 2012 Chevy Cruise. I let Otis know wh very considerate of my needs in a car but also my budget. I had originally come in to look at purchasing a used 2012 Chevy Cruise. I let Otis know what kind of down payment I had and what I would like my monthly payment to be. He was able to offer me the option to lease a 2014 Toyota Corolla S, which happened to work better for my budget than buying used because I put $1000 less down and my payment was less per month by leasing. Before I came into the dealership I had never even considered leasing. However Otis explained how leasing has changed and how since I eventually wanted a small SUV, it might be a better choice to lease a car than buy a car. He never pressured me to lease or buy. He simply showed me both options and what my down payment would be and what my monthly payment would be for each car and then let me choose. I also worked with Kendall, who was such a joy to work with. She explained everything very well to me and made sure that I did not have any questions. She was also considerate of my budget when she was talking to me about extra things I could add to me car. I am so happy I chose to lease a new car than buy a used car. I would definitely buy a car here again. More

In looking for a V6 Rav4 I called Stevinson West as I had purchased a vehicle there before. Dean McDonald got me onto the web site to see what was available. A few weeks later I traveled to Denver from my purchased a vehicle there before. Dean McDonald got me onto the web site to see what was available. A few weeks later I traveled to Denver from my home in Trinidad Co and made connections with Dean He was very cordial and helpful. After discussing a possible deal with Dean and his sales manager Rick I decided to wait before trading in my 2005 Sequoia. Both employees were very pleasant and accomodating. Several days later I changed my mind and returned to Denver. I went to the dealership and found that Dean was not available that day. A warm and friendly young man Chris Sandoval assisted me. He helped me test drive several Rav 4s. I was able to find one that seemed to be in excellent condition except for the windshield. Chris was able to get a work order for having the windshield replaced near my home. He was very good about getting information for me both during and after the sale and has followed up to make sure the windshield was replaced and the vehicle is presenting no problems. He was delightful to work with. Also Mark Scentery in finance as well as Rick the sales manager were very pleasant to deal with. Although there is a Toyota dealership here in Trinidad, Stevinson West remains my first choice in dealers. As a 35 year plus veteran Toyota customer I am impressed with the efficiency, courtesy, knowledge and friendliness exhibited at Stevinson West. More

We were looking for a family vehicle for a couple of weeks. We had been to many dealerships and test drove a few different brands to decide what we wanted. When we met Tom at the Stevinson dealership he weeks. We had been to many dealerships and test drove a few different brands to decide what we wanted. When we met Tom at the Stevinson dealership he was friendly and approachable but not all over us which we appreciated. He listened to what we were looking for since we had narrowed down the search considerably by this point in time but also explained the pros and cons to our choices. Surprisingly we ended up purchasing an SUV that was not even on the list that day a Toyota Highlander. Tom did a very good job of informing us of every step through the process and what we could expect while at the same time addressing any and all concerns we may have had. We are very happy with our purchase and felt very good when we pulled off the lot. Car buying can be very intimidating and you are never quite sure if you are being taken advantage of but with Tom the process seemed just a little less intense and overwhelming. More

We had made an appointment to see Tom Kimball. He was waiting and ready for us when we arrived. Tom has a very easy-going manner about him. There was no pressure from him at all, only helpful friendlin waiting and ready for us when we arrived. Tom has a very easy-going manner about him. There was no pressure from him at all, only helpful friendliness and suggestions. We took a few cars for test drives. At one point we expressed interest in a vehicle we had not test-driven, and he was adamant (but not pushy) that if we were interested, we should test drive it. Tom was very helpful when the time came to talk price. He made some suggestions that would help get us into our price range. Part of our agreement on the price had to do with the fact that there was no second key or owner's manual for the car we purchased, but a few weeks later Tom shipped us a new owner's manual and key. We would work with Tom on another car purchase in the future in a heartbeat. Thank you, Tom, for making our car buying experience easy and pretty painless! More