
Stevinson Toyota West
Lakewood, CO
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Overall a great car buying experience. Extremely friendly and helpful staff. No high pressure sales. Only negative was how long it took, over 4 hours. and helpful staff. No high pressure sales. Only negative was how long it took, over 4 hours. More
I really wasn't looking or even thinking of trading in my car for a new car when I went in to get my Corolla serviced, but when I saw the Scion xB, I knew I had to at least try it out. They were extremely bu car for a new car when I went in to get my Corolla serviced, but when I saw the Scion xB, I knew I had to at least try it out. They were extremely busy on the day I went in, but Will Douglas was amazing and perfect with helping me make the decision of trading my Corolla for the Scion. His customer service was (and still is) exceptional, and even though the place was packed with people and he had others to help out, he always made sure that I was okay and that I was being taken care of. Buying a new car is always a lengthy process, and you have to be fully invested in sitting at a dealership for a few hours, especially during a crazy holiday sale. Will Douglas and Mike Doucet handled everything very well and as efficient as they could. The finance process went very smooth and Mike worked to get me a great deal again. Even though Will had other customers, he offered to help me move objects from my old car to the new car, and went to look for boxes for me to put my belongings into for an easier move. I really appreciate everything he did for me that day. Thank you, Will and Mike! Stevinson is great because the sales people don't pressure you into doing anything you aren't comfortable with, they are truly invested and want to help you make a good decision that will work for you and your life. I will never go anywhere else for a vehicle purchase! More
The "why" is Will Douglas. From the start, Will was friendly, upfront, professional and honest. He answered all my questions in detail making sure I understood his answer. He worked hard to get me was friendly, upfront, professional and honest. He answered all my questions in detail making sure I understood his answer. He worked hard to get me what I wanted and needed. It was an honest pleasure to work with Will. I thank Stevenson for hiring personnel like Will. More
Sam was friendly, low-key (no fast talk or pressure) and seemed tuned in to who we were and what we wanted and needed, what we might already know and what we needed to be told. He did his best to be sure w seemed tuned in to who we were and what we wanted and needed, what we might already know and what we needed to be told. He did his best to be sure we knew everything he could tell us about the car. More
For me, the fundamental truth is that the interests of "dealer" and "buyer" are different, 180 degrees out of phase to be precise. Each side wants the best out of the deal. In this respect, differences am "dealer" and "buyer" are different, 180 degrees out of phase to be precise. Each side wants the best out of the deal. In this respect, differences among dealers are the less of the evils from my perspectives. Therefore, I don't have much to say for a dealer as an organization. I am a fair person, I only want a fair deal, paying what majority of others pay for the same things. For the employees who helped me, they have done a great job for their duties. Klaus in particular, he treated me professionally. "Professional" because while doing his best for his employer, he also did the best he could do for me within the constraints that he had to live with. I would highly recommend working with him if you want to buy a car. More
We shopped the internet for "Price." While Stevinson was not the least expensive, Tony was the most helpful and persistent without being overbearing. We appreciated his attention to detail as Stevinson was not the least expensive, Tony was the most helpful and persistent without being overbearing. We appreciated his attention to detail as well as his ability to listen to what we were looking for in a truck. We are a Stevinson Family now - we have owned a Lexus RX300, which Tony helped us sell. We have a Lexus RX350 and now the Toyota Tacoma. We are hopeful that the service department for the Toyota arm of Stevinson is just as great as the Lexus side of Stevinson. We most certainly will share with our friends how much we enjoyed working with Tony and Stevinson. I regret that I cannot remember the name of the gentleman that helped us with our loan but he too was very helpful, efficient and a pleasure to work with. If you can find out who that was, please give him our kudos too. Mary Jo and Art Giroux More
Sam turned the dreaded ordeal of buying a car into a positive experience. He is a great salesman and a great guy! If we need to purchase another vehicle or know anyone who is looking to buy a car or t positive experience. He is a great salesman and a great guy! If we need to purchase another vehicle or know anyone who is looking to buy a car or truck, we would definitely recommend Sam Kozlowicz and Stevinson Toyota for our first choice. More
To whom it may concern, I would like to coment on To whom it may concern, I would like to coment on our experience at Stevenson Toyota West as a pleasurable and memorable one. Our sales associ To whom it may concern, I would like to coment on our experience at Stevenson Toyota West as a pleasurable and memorable one. Our sales associate Klaus Drah was a breath of fresh air in the auto sales industry. We were friendly greated by Klaus in the lot as we were just "looking" at passanger cars at several different lots around town. Our days previous experiences had already left us somewhat leary and defensive taste in my mouth. I was dealt with in a very friendly, compassionate, warm and welcoming manner. He was completly understanding and patient when dealing with all my questions and concerns. He is the reason that Stevinson sold that car that day. He has also been wery helpful with all my postsale questions along with several follow up calls. More
i had a wonderful experiance at steveinson toyota while purchusing my new camary. Klaus Drah had to be the friendliest, most patient and understanding man. i went with out a car for 4 months and several de purchusing my new camary. Klaus Drah had to be the friendliest, most patient and understanding man. i went with out a car for 4 months and several dealerships before i finally met someone who listened to my needs ands wants in a vehical,and along came Klaus. hes wonderful! i can't thank him enough for putting me in the vehical i've always wanted. something safe and reliable,yet sporty and sassy all at the same time. i will recommend him to anyone i know looking to buy a new car and recommend stevinson toyota for the most curtious dealership around. More