
Stevinson Toyota West
Lakewood, CO
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Sam has a nice calm confidence that put me at ease right away. On my first visit I was trying to decide on a direction for a more up-to-date vehicle. Sam offered some info regarding the 0% finance promoti away. On my first visit I was trying to decide on a direction for a more up-to-date vehicle. Sam offered some info regarding the 0% finance promotion thru July and since I had been saving for a new car that really peaked my interest. He answered my questions, gave me his phone number and the next day was right there to look at inventory for me. I had a specific model in mind which was not listed in the on-line invetory. He didn't make any promises or try to talk me into buying something else and I ended up with the vehicle I wanted. I waited a few days for the truck carrying my choices to arrive and in the meantime signed a contract to take advantage of the finance option. It was easier than buying a pair of shoes. Sam was knowledgeable, friendly without being intrusive, and very prompt when questions needed answered. He didn't really try to sell me anything actually, just took care of getting me what I wanted. Debra from finance was so clear and dextrous with all the paperwork, even as tedious as that process is I was made to feel at home. That was especially nice since I was feeling a bit ill. I was given the opportunity to consider extended warranties and an alarm system and the hot tea really helped. Debra is really, really good at her job. More
Customer service and friendliness were great. I only got a decent price on my trade-in, but felt like a great price on the car I was buying...cancels each other in the end. Overall, a very positive experien a decent price on my trade-in, but felt like a great price on the car I was buying...cancels each other in the end. Overall, a very positive experience and I would buy from them again. More
From start to finish we found that Adam was highly informative and helpful. He was able to understand our situation and give us insight into the purchasing process and our ability to finance. Once I h informative and helpful. He was able to understand our situation and give us insight into the purchasing process and our ability to finance. Once I had submitted a credit application he was very thorough on the followup. I never felt ignored or blown off. Our experience with Jay Kramer was also great. He was very friendly and presented several options for us and explained each one in great detail. He also looked at our personal situation and was able to make specific recommendations. He was meticulous and looked at every minute detail he could. We really appreciated it. Our overall experience was a welcome one, we had suffered an accident on our way in and Adam went to great lengths to make us all very comfortable. He made sure our kids had drinks and snacks, as well as showing us around. In our situation Adam also was considerate and helped our relatives out as well, seeing what way they could be helped even though they weren't sales customers (they were the other party in our auto accident). Our time at the dealership could have been shorter, but in light of our situation I felt like it was because the staff was doing more to help us and our relatives out as opposed to dragging feet. One thing that I could suggest for improvement is looking at how much paperwork can be done ahead of time seeing as to how the website lets you do a credit application, I would have liked to have done more of it electronically and beforehand. Based on our experience we would definitely recommend this dealership for people looking to purchase a new vehicle. More
Recently, my wife and I purchased a gently-used FJ Cruiser from Stevinson Toyota West. We were assisted through the buying process by Will Douglas, the most professional sales person I have encountere Cruiser from Stevinson Toyota West. We were assisted through the buying process by Will Douglas, the most professional sales person I have encountered in a long time. Will worked with my wife and I to get a deal done which other dealerships claimed was impossible. Love the FJ, thank you for a great buying experience Will. Additionally, Steve Sertich (finance) was awesome! He wrapped the deal up quickly with exceptioal customer service. We are Stevinson customers for life. More
WE had a great experience at Stevinson Toyota! Klaus was an awesome sales person and the financing department was great too! I will recommend Stevinson to all my friend! Thanks for a wonderful buying experi an awesome sales person and the financing department was great too! I will recommend Stevinson to all my friend! Thanks for a wonderful buying experience. More
Tony Salazar is the best sales rep i have every worked with. i would recommend him to anyone that is looking for a stand up person that is a great way to buy a vehicle. with. i would recommend him to anyone that is looking for a stand up person that is a great way to buy a vehicle. More
I would highly recommend Tony and Stevinson car dealerships. Tony was easy to work with and a great guy in general. I've bought many cars over the years and this was my best experience to date. dealerships. Tony was easy to work with and a great guy in general. I've bought many cars over the years and this was my best experience to date. Happy Buyer- Evergreen, CO More
I've purchased my first 2 brand new Scions (tC and FR-s) in 2008 and 2013. I personally wouldn't turn to another auto dealership other than Stevison Toyota West. The customer service in the Stevison Toyot in 2008 and 2013. I personally wouldn't turn to another auto dealership other than Stevison Toyota West. The customer service in the Stevison Toyota West facility is second to none. I'm the type of individual that will continue to bug for quality and quality is what you get at this dealership. I was greeted by a manager, financial advisors, sales individuals and all had great personalities. It wasn't the typical "Here's the paperwork, fill it out" and be on your way. There was great conversation about family, laughs over jokes, and a huge congratulation as I purchased my new car. Now that I remember there were two sales people sending me off as I left the dealership. I also received a call two days later to see how I liked my car and if there was anything I needed from the dealership. William Douglas was a "no hassle" salesman. As long as I live here I will travel 2.5 hours to purchase a car when I do! Thanks for the great (excellent) customer service! More
I came into this dealership looking for a used Toyota Tacoma. I was looking for a very specific truck. He showed me many different used trucks and then introduced me to the new Tacoma. After looking at Tacoma. I was looking for a very specific truck. He showed me many different used trucks and then introduced me to the new Tacoma. After looking at the new Tacoma I realized that I would prefer a newer one over a used one. After a couple of months looking for a truck he finally found the exact truck that I was looking for; white, 4door, low miles, Trd Off Road, and automatic. Thanks to the dedication, hard work and persistence Tyler got me the perfect truck. Thanks More