
Stevinson Toyota West
Lakewood, CO
Filter Reviews by Keyword
By Type
Showing 5,375 reviews
I'm happy with the new car buying experience at Stevinson Toyota West. This is my first Toyota and the overall experience is favorable compared to other dealers I have been to in the past. The salesman, Tyle Toyota West. This is my first Toyota and the overall experience is favorable compared to other dealers I have been to in the past. The salesman, Tyler Woodward was very attentive and helpful. I had been wandering around the car lot and showing room for twenty minuets or so and even though he was not the first one to notice me he was the first one to ask if he could help me. The finance manager, Jay Kramer was upfront about the deal and willing to take the time to explain all the numbers to me. I can't really say if I got a great price or not because I didn't shop around. Stevinson Toyota had what I was looking for and and made it easy to trade in my old vehicle for the new one. More
These guys are awful to deal with was disrespected, talked down to, and scammed. They are selling cars as certified that shouldnt be. Bought certified found out later it was flagged for problems that w talked down to, and scammed. They are selling cars as certified that shouldnt be. Bought certified found out later it was flagged for problems that were never fix they cleared it and sold it anyway. When this happens its not covered by Toyota. You have to hope and pray the dealer will pick up the tab and you will only be able to use them. When confronted with the fact they may have let other things slide they said in short shut up and be happy we are covering this one. What about the next one? And I have to go back there these guys were rude, disrepectful, and just plain dont take pride in what they do. really should be ashamed. I dont want to HAVE to go back there and deal with these guys. I will do everything i can to inform everyone in my network to not go there for any reason anytime. No client spending 30,000 dollars should be treated with the disrespect both these people showed me. More
Test drive with Steve was excellent, we were able to check out hills, turning radius, braking. The market for small SUVs is very competitive (RAV4) but we were happy with the features and pricing of ava check out hills, turning radius, braking. The market for small SUVs is very competitive (RAV4) but we were happy with the features and pricing of available vehicles. Ray was also easy to work with and knowledgeable. Barely any haggling necessary to get a fair price. I would recommend Stevinson along with Ray, Steve, and Debra for making the car buying experience a positive one. More
Hoang was excellent to work with in the special order purchase of my Trail Teams Edition FJ Cruiser. He was knowledgeable about the car and we were able to secure a hard to find manual transmission. Ra purchase of my Trail Teams Edition FJ Cruiser. He was knowledgeable about the car and we were able to secure a hard to find manual transmission. Rating would be higher if we were not forced to submit to a credit check when we already had financing in place. Process took too long and since we already had external financing, we didn't need to go through their sales pitch for Toyota financing. This is not a reflection on Hoang who did a great job, but more on the policies of this dealership and others regarding pushing dealer financing. More
Klaus greeted us right as we walked in the door and I showed him the Hyundai I was interested in buying that I had pulled up on my phone via the Cars.com app. It was raining that day,so he got the keys showed him the Hyundai I was interested in buying that I had pulled up on my phone via the Cars.com app. It was raining that day,so he got the keys and ran out to the lot and brought it back under the roof so we didn't have to sit in the rain to look at it. The car drove great as I expected it would since I had test driven a few other Hyundai's the week prior. The alignment seemed to be a little off and the car was pulling to the right. Klaus assured me that if I bought the car, they'd fix it. After a brief price negotiation, we reached a deal and went up to finance and the rest is history. The dealership mechanics did a re-alignment on the car and it seems to be driving fine. Klaus and the whole team there were very professional. I would recommend this dealership to anyone who finds a car there. More
This dealership was very friendly and a good environment. Tony and Denny really helped us find the car that was right for us, both financially and on a need/want basis. Tony and Denny really helped us find the car that was right for us, both financially and on a need/want basis. More
Tony went thru all the various Rav models with us and explained the differences. He was very knowledgeable on the Toyota's. Very professional and easy to do business with. explained the differences. He was very knowledgeable on the Toyota's. Very professional and easy to do business with. More
Tony was very informed about the Prius and other cars in the Toyota line. He explained and answered all of our questions. He was very patient as he helped us with the technical part of the car, linking us the Toyota line. He explained and answered all of our questions. He was very patient as he helped us with the technical part of the car, linking us to our cell phones, etc. He has a very sunny disposition and is a delight to be with. We love doing business with Tony and the Stevinson staff. All are so friendly and helpful. More
We rented a RAV4 last fall and traveled over 5,000 miles. We were very pleased with the performance of the car while on the trip. When we decided to purchase a new car for my commute to work, we looked at We were very pleased with the performance of the car while on the trip. When we decided to purchase a new car for my commute to work, we looked at the RAV4. The reason we came to Stevenson Toyota was because my mother had purchased a Toyota Corolla a few years back at Stevenson after having had a hip surgery. Ray Saccommano treated my mother so wonderfully that I remembered it several years later. When we walked up to the dealership, Ray was the one who greeted us. I remembered him right away. We purchased our RAV4 last week and we love it. Ray treated us very well as did Michael Doucet. There was no back and forth haggling. They gave us what we considered a fair price, and we paid in cash. More
We were very pleased with our experience purchasing our new Prius V. Steve was patient and helpful, answering our questions and taking us for multiple test drives. We did not feel the sales pressure that w new Prius V. Steve was patient and helpful, answering our questions and taking us for multiple test drives. We did not feel the sales pressure that we had felt at other dealerships. We were so pleased with our interactions with Steve that, although we didn't Need the new car until July/August, we chose to bump up our time-frame to get the car we wanted. Although I'm still slightly nauseous about the overall price of the vehicle, I know that both Steve and our finance person did a great job cutting us deals and providing us with the options we wanted at more reasonable prices. We probably won't need a new car for several more years (fingers crossed!) but when we do, we will come back to Stevinson Toyota West. More