Stevinson Toyota West

Reputation and Honesty: Several years ago I did take my previous Toyota Camry to Stevinson's Toyota West for service. The vehicle had a minor transmission leak. I was informed by the service tech that the previous Toyota Camry to Stevinson's Toyota West for service. The vehicle had a minor transmission leak. I was informed by the service tech that the transmission pan had warped and that the problem with minor in nature. I was informed that the cost would be approximately $50.00. I picked up the vehicle and several days later I noticed that leak had become quite severe. I returned to the dealership and dropped the vehicle off. Several hours later I received a telephone call from James the service tech. He informed me that the mechanic had made an error. James informed me that he would provide me with a rental car and there would be no charge for the repairs. My vehicle was at the dealership for several days. My point being is that I could have been told that the repair was something the mechanic overlooked and been charged for the entire repair. Instead I was told the truth. Rare these days. I will be their loyal customer for years to come and I have recommended this dealership too many and some have purchased there vehicles there. In addition, their service tech's are well trained and all employees that I have encountered are professional and courteous. I hope Kent Stevinson continues to hire the professional individuals that make his team number one. More

This was a great buying experience. The sales person was very knowledgable, professional, and easy to work with. I would recommend Sam to my friends and family. very knowledgable, professional, and easy to work with. I would recommend Sam to my friends and family. More

Sam was awsome! he was very honest and helpful, which is uncommon with car sales reps, we look forward to working with him on our next purchase. uncommon with car sales reps, we look forward to working with him on our next purchase. More

My parents bought a car there, and they had such a great experience. I was in the market to buy a new used car, so I went there a few days later. I was helped by Jamie we figured out what prices I could aff experience. I was in the market to buy a new used car, so I went there a few days later. I was helped by Jamie we figured out what prices I could afford first. I was shown their corollas in my price range. I came back a few days later. I test drove my favorite corolla. I was very happy with it, and decided to buy it. Then I was helped by Garrett who helped my dad and I through the paperwork process. He also helped with my kids. Everyone there is super friendly, and I have been recommending to anyone looking to get a car! More

Jami was very friendly and easy to work with. I have bought several vehicles from the Stevinson Lexus dealership and have always had a good experience. This was my first purchase from Stevinson Toyota a bought several vehicles from the Stevinson Lexus dealership and have always had a good experience. This was my first purchase from Stevinson Toyota and overall the experience was very positive. I would recommend Stevinson and Jami to friends. More

We were not sold on the prius so he continued to show us other prius'. We still were not sure then he began to ask what we exactly wanted in a car. After he listened to what we wanted he proceeded to show u other prius'. We still were not sure then he began to ask what we exactly wanted in a car. After he listened to what we wanted he proceeded to show us a Toyota Corolla. Once he showed us the price and let us test drive it we were sold. We had to wait until the next day until my dad could come look at it. He is the one that is the toughest critic when it comes to cars. We came in the next morning and my dad was very pleased at the price and the car. He loved working with Klaus and could not believe what a good deal we got for how new the car was. I was very pleased with Stevinson Toyota West, and with the quality help and service we received with Klaus. More

We bought a 2011 Totota Rav 4 with Sam K's help. Sam was patient, very helpful, and communicative through our several day process-- never pushy. We were promptly notified when our preferred choices had arri patient, very helpful, and communicative through our several day process-- never pushy. We were promptly notified when our preferred choices had arrived. All of the employees that Sam introduced us to were friendly and provided an exceptional customer experience. The car was ready and spotless well before we had arranged to pick it up. I had shopped the internet on local dealers and Stevinson met the lowest price we found. More

Overall, I had a great experience. I worked mostly with Bob Ellis. He was very friendly and helpful during my decision process. I really appreciate that he did not try to pressure me. I also worked with Ro Bob Ellis. He was very friendly and helpful during my decision process. I really appreciate that he did not try to pressure me. I also worked with Ron in the business department and found that part of the purchase to be very efficient. More

Tony Salazar is a friendly, knowlegable person. He explained the whole process in great detail, making my experiance at Stevenson Toyota West very comfortable. I would buy another truck from Tony in a explained the whole process in great detail, making my experiance at Stevenson Toyota West very comfortable. I would buy another truck from Tony in a heart beat. Thanks Tony. More

One of the best places for customer service that I have seen for awhile! Will Douglas our sales associate did not try to sell us on a car that was not for us! He did not try to sell us the most expensive seen for awhile! Will Douglas our sales associate did not try to sell us on a car that was not for us! He did not try to sell us the most expensive car. Will was very professional, he got us a trade in price we were happy with and a sale price on our new car we were happy with. I would recommend Stevinsons to anyone who wants great customer service. Will even set up my bluetooth phone for me. Thank You More