
Stevinson Toyota West
Lakewood, CO
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In shopping for a new truck, I visited several Denver area dealerships. My current truck was a Nissan, so I looked at the Frontier but I wasn't impressed with the interior room or some of the features so area dealerships. My current truck was a Nissan, so I looked at the Frontier but I wasn't impressed with the interior room or some of the features so I decided to shop around a bit. I went to two Toyota dealerships - one near my office (Mountain States) and one near my home (Stevinson). The staff at Mountain States was helpful and friendly but their selection of vehicles to meet my needs was extremely limited. The only remaining 2011 Tacoma on the lot was a manual transmission and with much of my driving being in town commuting, I needed an automatic. I worked with Will Jessup (Willie) at Stevinson. He met us on the lot but was never pushy. He asked if we needed and help and intelligently and graciously answered all of the stupid questions we asked. He got me out on a test drive and continued to answer questions and not be pushy. Negotiating the deal was relatively easy. There's still that 'got to talk to the sales manager' thing that all car dealers engage in but they did their best to get me a price that would work. Willie never made it feel like an inconvenience for him that I had a price that I needed to stick to. The finance session was free of the usual "buy some extras" bull that I hate. They offered and explained. I said "no" and they left it at that. I did have one glitch (completely my fault) with my trade-in. Because my ex-wife was still on the title (oops), the dealership had to work to get a signature from her in another city. They were real pros and took care of everything. They kept me posted about the process along the way but never did they make me feel like I had inconvenienced them - even though it was fully my oversight. I will be back at Stevinson. They're good people and that's what I'm looking for when I buy a vehicle. More
Will was very helpful and professional on all fronts. We are very happy with the service provided and would recommend Will to friends looking for an easy car buying experience. are very happy with the service provided and would recommend Will to friends looking for an easy car buying experience. More
Both the service and sales groups were great to work with. They helped me weigh my options regarding new versus used vehicles, and the financing options for each. Salesperson was accommodating in taki with. They helped me weigh my options regarding new versus used vehicles, and the financing options for each. Salesperson was accommodating in taking care of post sale needs. More
I needed to buy a car quickly to replace one that had been totaled in front of my house by a drunk driver. Sam picked up on my desire to just look at what he had available on his computer rather than wa been totaled in front of my house by a drunk driver. Sam picked up on my desire to just look at what he had available on his computer rather than walking around in the rain looking at all of the Corollas on the lot. I chose one to see, liked it, liked the price Sam gave me, drove it and bought it. It was easy, and relatively fast - just what I needed. He gave me the car fact report and I liked the Toyota Used car warrantee. More
I purchased a 2008 Toyota 4Runner from Stevenson West Toyota in Lakewood, CO. Doriene Howe was the Sales Associate that helped me. I can definitely recommend Doriene; she was a pleasure to work with, Toyota in Lakewood, CO. Doriene Howe was the Sales Associate that helped me. I can definitely recommend Doriene; she was a pleasure to work with, very professional in our negotiations and throughout the entire business transaction. Some specifics: during my initial visit, she showed me several 4Runners on the lot, none really interested me. Despite this, she did not try and sell me on anything. She was also very knowledgeable about the specifics of the vehicle. She told me she would keep an eye on future 4Runner inventory should another vehicle come along that specifically met my needs. Within a week Doriene emailed and called me saying the dealership had taken in a trade that she felt was the perfect vehicle for me. Turns out, she was correct. We negotiated a bit, came to an agreed price and completed the transaction rapidly. This was a no nonsense deal, no delays as the Sales Manager took unnecessary time, no high pressure closer, essentially no xx whatsoever. Same for the Finance Manager Ron (last name escapes me) he too was very professional. In sum, working with Doriene and Ron was the easiest , most expedient and I will have to say best car buying experience that I’ve ever had. Additionally, Doriene volunteered to contact the previous owner to obtain a few items (cargo net, rear luggage area cover, tow hitch) not delivered with the car, that’s service after the sale, something that can be rare these days. More
What a refreshing car buying experience!! Will was friendly, polite, professional, easy to work with, and really helped to accommodate our schedules! We are so pleased with both our service and the ve friendly, polite, professional, easy to work with, and really helped to accommodate our schedules! We are so pleased with both our service and the vehicle we purchased! We will not only be return customers but will refer family and friends to Will at Stevenson!!!! Overall a perfect score earned and deserved! More
Sam is great at what he does, He made me feel good about buying my vehicle. I would recommend all my friends and family to buy Toyota, it's a great car. Thank u sam for making my visit more better than I ha buying my vehicle. I would recommend all my friends and family to buy Toyota, it's a great car. Thank u sam for making my visit more better than I have ever imagined:) More
Great experience. Process was smooth and fast. Vehicle was extremely clean and priced very well. Even helped us out with some additional keys. Thanks Ray! was extremely clean and priced very well. Even helped us out with some additional keys. Thanks Ray! More
Sam Kozlowicz the man was a Great person to deal with. He was a person that understands my needs for the transportation that I need to live in. Thank you very much for being a true person Jim Campbell was a person that understands my needs for the transportation that I need to live in. Thank you very much for being a true person Jim Campbell More